First time ordering from this location, new to the area! Ordered online and it quoted 1143 am and it should be delivered. Time goes by and still haven’t received my order, I call and was told DoorDash does the delivering! I just changed it over to carry out and went and picked it up! Manager was super nice and gave me a credit for the troubles and apologized! I can see why she has an award for going above and beyond because I feel she does! This alone, makes me feel comfortable in coming back to order from here! Thank you for your help and politeness! Customer service is definitely A1!
Just ordered from this pizza hut tonight and my order was $75 so i tipped 20%. waited hours for my order to show up and i looked out to check if they were here and my order was on the sidewalk. i never even ordered contactless delivery. after calling to ask why that happened the manager said i never even ordered from them which i did. he continued to call me white trash and cussed me out and hung up on me. what manager does that?? so unprofessional never order from this pizza hut unless you want cold pizza and the manager to cuss you out!
Thanks for reaching out to us. We're glad our staff was able to help make your experience great. We appreciate the feedback and hope to see you again soon.
Staff is always polite when I come in for pick up. We ordered a stuffed crust pepperoni pizza and there was hardly any sauce or cheese on the pizza (had maybe the thickness of two quarters stacked). Giving 3 stars because the stuffed crust part was good. I don't think this was a one off, I've ordered this a few times and it typically is about that thickness - seems like Pizza Hut is reducing the amount of toppings.