MyEyeDr. Reviews

Good rating

4.1 | 70 reviews

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locations.myeyedr.com/in/carmel/13080-grand-blvd Visit MyEyeDr.

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4.1

| 70 total

5 stars

50 pcs

4 stars

1 pc

3 stars

5 pcs

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1 star

11 pcs

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abdul abamislimov 2026.07.31

Scheduled an annual eye exam after my Lasik surgery via the website through the link that was sent to me, when I showed up told me that I showed up late although I scheduled for that time. Next time it was rescheduled she told me I didnt even have an appointment and that I had to reschedule yet again. When told about the scheduling website I was told "maybe dont use that again". Like most people, I have a busy life and to be able to make appointments I have to take time away from family or work but I felt there was no reguard for my time or an attemp to see why the system was malfunctioning.

Reply from MyEyeDr. 2026.08.03

Hi Abdul,
Thank you for taking the time to share your feedback. We’re disappointed to hear about your experience. Our goal is to make scheduling convenient and provide a seamless, respectful experience that values our patients’ time, and we regret that we fell short. We appreciate you bringing the website and appointment concerns to our attention and will share your feedback with the appropriate team as we continue working to improve the patient experience.

Kind regards,
Patient Relations

Anthony Kirk 2026.07.24

Wonderful staff! Everyone is so welcoming and friendly. Dr. Avila was so kind and thorough. They also have a wide variety of cute frames! I highly recommend this office!

Colleen Mitchell 2026.06.10

Dr. Avila and Erica were nothing but wonderful! Great customer service and wonderful experience!

Gary Ayres 2026.06.05

I had my yearly exam with Dr Smith and eyeglasses selection and advice with Lyndsey. I really appreciate both of these professionals. I highly recommend My EyeDr in Carmel and thank you both again for an awesome experience!

ballistic_caper boi 2026.06.03

Needed help finding glasses for the wife and I, Evanne in particular was very helpful. Very good and attentive atmosphere in the workplace. 11/10 would recommend their services

Reply from MyEyeDr. 2026.06.03

HI! Thank you for the wonderful review! We're so glad Evanne was able to help you and your wife find the perfect glasses. Providing attentive service and a welcoming atmosphere is something we strive for every day, so it's great to hear that reflected in your experience. We truly appreciate the 11/10 recommendation and look forward to seeing you both again!

Seth Yudes 2026.05.29

My family has been using this location for years. We love all of the staff with a huge shout out to Dr Smith, Lindsay, Erika and the ENTIRE staff!! They care!!!! Wonderful attention to detail and phenomenal service and kindness. I can't think of a reason why anyone wouldn't want their guidance!!! Thank you to the entire staff and your commitment to professionalism and excellence!!!! We appreciate you very, very much!

Reply from MyEyeDr. 2025.06.18

It is our honor to be your family's vision care provider!

We appreciate the recognition of our commitment to your care.

Thanks for trusting MyEyeDr. with your vision wellness.

We can’t wait to care for you and your family for many years to come!

Nicole Black 2026.05.28

Erica was so helpful and great to work with. A true gem! Thanks for being amazing!!

Joseph Zienty 2026.05.20

Erica was fantastic. Helped my wife and I with 2 pairs of glasses each. She was very knowledgeable and objective.

S S 2026.05.17

I am greeted by name every time I walk through the door! The staff is always amazing and never hesitates to get me in even if it’s last minute!

Pedro Zepeda 2026.05.16

Everyone’s super nice I worked with lindsay amazing person would definitely ask for her

Joe Shore 2026.05.09

Erica was terrific. So helpful. Would recommend

J Clifton 2026.04.27

The staff and service overall was pretty good. It's a nice facility with modern equipment and was generally pretty comfortable. I would rate at 5 stars except there was one unacceptable issue. I had my glasses lenses and sunglasses lenses replaced. I sent off my glasses with them and they sadly came back with some damage to the frame. I asked if there was anything that could be done and was told that they don't guarantee your glasses won't be damaged when they send them off for lense replacements. Something to keep in mind as you might want to pick somewhere else for that service that has better guarantees. Edit as of 04/27/2026: I noticed my eyes were hurting and feeling weird when driving in the sun. After looking at my sunglasses I think the polarized coating/film is either very cheaply done or is defective/damaged. The left lens in this picture is my old prescription polarized lenses from another eye doctor. The right is the new lens that is from this business. I decided to swap back to my old lenses while I figure out what to do with these and I also found that the right lens was improperly replaced as there is nothing I can do to get it out without damaging my frames. It appears that it was pressed back into the frame when it did not fit and is now very very stuck.

The staff and service overall was pretty good. It's a nice facility with modern equipment and was generally pretty comfortable. I would rate at 5 stars except there was one unacceptable issue. I had my glasses lenses and sunglasses lenses replaced. I sent off my glasses with them and they sadly came back with some damage to the frame. I asked if there was anything that could be done and was told that they don't guarantee your glasses won't be damaged when they send them off for lense replacements. Something to keep in mind as you might want to pick somewhere else for that service that has better guarantees.

Edit as of 04/27/2026:
I noticed my eyes were hurting and feeling weird when driving in the sun. After looking at my sunglasses I think the polarized coating/film is either very cheaply done or is defective/damaged. The left lens in this picture is my old prescription polarized lenses from another eye doctor. The right is the new lens that is from this business. I decided to swap back to my old lenses while I figure out what to do with these and I also found that the right lens was improperly replaced as there is nothing I can do to get it out without damaging my frames. It appears that it was pressed back into the frame when it did not fit and is now very very stuck.

The staff and service overall was pretty good. It's a nice facility with modern equipment and was generally pretty comfortable. I would rate at 5 stars except there was one unacceptable issue. I had my glasses lenses and sunglasses lenses replaced. I sent off my glasses with them and they sadly came back with some damage to the frame. I asked if there was anything that could be done and was told that they don't guarantee your glasses won't be damaged when they send them off for lense replacements. Something to keep in mind as you might want to pick somewhere else for that service that has better guarantees.

Edit as of 04/27/2026:
I noticed my eyes were hurting and feeling weird when driving in the sun. After looking at my sunglasses I think the polarized coating/film is either very cheaply done or is defective/damaged. The left lens in this picture is my old prescription polarized lenses from another eye doctor. The right is the new lens that is from this business. I decided to swap back to my old lenses while I figure out what to do with these and I also found that the right lens was improperly replaced as there is nothing I can do to get it out without damaging my frames. It appears that it was pressed back into the frame when it did not fit and is now very very stuck.

Reply from MyEyeDr. 2026.05.07

Hi there,

We attempted to reach out to you by phone to address your concerns and do better to meet your expectations. At MyEyeDr., we are committed to prioritizing your care and assisting with all your vision needs. We would still appreciate the opportunity to speak with you and turn this around. Please reach out to us at the number we provided or at myeyedr.com/patientrelations at your earliest convenience.

Kind Regards,
Patient Relations

Diane Faux 2026.04.27

Friendly greeting and very helpful. And didn't have to wait very long. And we are a new member there.

cindy gilbreath 2026.04.23

Jodona Young 2026.04.10

Erica is absolutely amazing! Every year she picks out my glasses and nails it everytime. She is caring and attentive. Simply the best!

Reply from MyEyeDr. 2026.06.25

Hi, Jodona!
How outstanding it is to know Erica was so attentive to your wellness!

We appreciate you being our loyal patient and sharing this experience. Come see us again soon!

Eric Schwieterman 2026.03.20

Always a good experience

Reply from MyEyeDr. 2026.05.31

Hi, Eric!

We are so glad to have you as our loyal patient.

Thank you for leaving your experience here and choosing us on your vision wellness journey.

We look forward to supporting your vision needs & wellness for many years to come!

lauren russell 2026.03.19

Sara Gable 2026.03.17

Daniel Castillo 2026.02.25

I can’t say enough great things about Dr. Avila she helped get my eye back to 100 percent, I had a the worse eye infection you can possibly think of went to two other eye doctors and Dr. Avila the one who did everything for me! She is the best!

lucas cacula 2026.02.18

Great experience! Erica was super helpful in picking out new frames!

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