Verified Company
I was hankering for some fried chicken. I had the sweetest cashier/server: Lamika. I had an odd request and she fulfilled it graciously and with a smile. Also gave me the best pricing she could offer for the odd request. This was drive-thru so ate at home and as always, chicken cooked to perfection.
It’s like every kfc ever in appearance. However we have managed to not get food here 3 times now. Once because they didn’t have chicken (at kfc) and yet were open. Once 49 min in no one had taken our drive through order. Once because 28 minutes after ordering we were waiting to pay at the drive through window. Was it a long line, nah. Us and 1 other car. That car was told to park and wait and eventually got mad and entered the store because they were there much longer and had ordered, paid and 28 min later still waiting. We had to get our kid to his appointment, now hungry. I have yet to even eat here. Go anywhere else. This place is insanely bad. Do they even HAVE chicken? Has anyone actually eaten here?
Waited 50 mins for our food that we ordered online. We someone asked to speak to the manager her response”the manager is busy, and i don’t care about your Uber eat order” all of us were there to pick up OUR OWN food! No one said a single word to usually please guys don’t order anything online foods from here
Chicken was dry and seemed like the oil was not changed. My child’s Mac cheese looked old and had green beans in the bottom of the individual container I ordered him. The drive through workers are not that bright you have to repeat your self about 3-5 times before they actually type in the order correctly.
The food definitely was not fresh. The workers can’t multi task or take a simple drive through order on the 1st try.
In this store, they do not serve customers well. They just spend their time smoking and do not provide adequate attention. For those who come to pick up orders, such as DoorDash, Uber, etc., they leave them waiting for more than 15 or 20 minutes for an order.
I give them only one star because you can't give them less.
The girl never asked me what I wanted, she just left me waiting while she was on her phone. I waited 40 minutes for my food and nobody ever asked me what I wanted — not the girl in the front (who had a rude attitude and kept talking on her phone), nor the two guys who were walking back and forth without even checking. There were several of us waiting for our food. VERY BAD SERVICE.
2025 Update: I'm updating my review for this location as I feel that they've really turned it around.. today I had the spicy wings and wedges and thought everything was great!
2022: I've never gotten burnt chicken at a KFC before, so there's that. Also, the gravy and/or potatoes tasted like menthol cigarettes smell. I'm still not quite sure what to make of that.. and I have no idea if it relates to the workers what were outside smoking.. but I won't be coming back.
