Despite having brought my vehicle here multiple times in the past, they would not allow me to come through today stating my vehicle "sits too low". I have been coming here the entire time I have owned the vehicle and never had a problem. Not sure what this girl's problem was, but I will definitely never return to this location. I literally went down the street to the next closest Crew Car Wash on US 31 and was greeted with a smile and was in and out in less than 5 minutes.
Hi Kendra - thank you for sharing and sorry to hear about your recent experience with us. Here at Crew, we have vehicle restriction policies because we want to be sure we are safely washing your vehicle. If this occurs again, please notify a management team member onsite and they can determine if your vehicle is ultimately safe to wash with our equipment.
I've been using Crew Carwash for years. Normally, the wash and dry heat-resistant are fine. If there's ever a problem, the local attendants usually can care for it, with an extra scrub and run through again. It's easier than hand washing at home, especially for an old geezer like me.
Hi David thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
I have a truck and Jeep and it never cleans the back of either, and the driers never get all the water off. For the price of the wash, it does a bad job. Gas station washes do the same and are cheaper.
Thanks for taking the time to share this feedback with us. At Crew, we offer a satisfaction guarantee on all of our washes. If you are not 100% satisfied with the wash you receive, please let one of our friendly team members know and they would happily provide you with a rewash that same day, free of charge. Thanks again, shine on!