Arbys Reviews

Arbys Reviews

3.8

Good - based on 578 reviews

locations.arbys.com/in/greenwood/2140-us-hwy-31-s.html
is verified by Trustindex

We guarantee all reviews are 100% real.
What's Trustindex?
%title%

%offer%

Reviews (578)
CHRISTIAN
CHRISTIAN
2023-09-15
Fire 🔥
Reply from Arbys 2023-09-18
Thank you for the feedback. We look forward to serving you again soon.
Scoot Amazing
Scoot Amazing
2023-09-08
This place was amazing. I went in thinking it be just a normal Arbys experience( which is usually good already), but the food here hands down the best Arbys ever. The food is delicious, the place was clean as can be. The workers were kind and patient. The manager David was a smart, resourceful man who treated people with respect and made me and my family feel welcomed.
Reply from Arbys 2023-09-11
We greatly appreciate your feedback.
Gerard Merchant
Gerard Merchant
2023-09-08
My children stopped by after a cross country meet. I physically seen 2 Gentleman working multiple stations looking exhausted. I mentioned I hope that over time pay is nice! Out of respect for the store and Arby's as a whole he just paused and changed the subject well working in Customer Service for over 20 years the was very classy on his part. I encourage Arby's to pay those that are grinding and sweating. Hard work is difficult to come by nowadays. Keep who have and put yourself in there shoes. This was not to tear down at all. Just an observation I noticed with the 2 men working last night. Hats off to you for being funny and acknowledging my children and encouraging them to work hard and do well! I got it! Cheeseburger was too good was sleep after he ate in minutes 😂 lol Blessings 🙏🏾!
Reply from Arbys 2023-09-08
Thank you for the feedback. We look forward to serving you again soon.
Mike Lutt
Mike Lutt
2023-09-02
Reply from Arbys 2023-09-04
Thank you for your feedback. We look forward to serving you again soon.
Mike McFarland
Mike McFarland
2023-08-26
Great mozz sticks and curly fries!
Reply from Arbys 2023-04-24
Thank you for your feedback. Glad you liked it!
Janet Harlan
Janet Harlan
2023-08-19
Reply from Arbys 2023-08-21
Thank you. Our team looks forward to serving you again soon.
Jasmine YS
Jasmine YS
2023-08-18
Horrible customer service.
Reply from Arbys 2023-08-18
We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx
Donald Buckley
Donald Buckley
2023-08-16
Reply from Arbys 2023-08-17
Thank you for your feedback. We look forward to serving you again soon.
Danielle McCoy
Danielle McCoy
2023-08-14
The service is always really slow and the food is inconsistent. Sometimes the employees aren’t rude.
Reply from Arbys 2023-08-14
Hi Danielle. Thanks for letting us know. Feel free to leave us more feedback at https://commentform.marketforce.com/commentform/Arbys.aspx.
T H
T H
2023-08-12
Reply from Arbys 2023-08-14
Thank you for your feedback.
Matt Buzzard
Matt Buzzard
2023-08-08
Reply from Arbys 2023-08-09
Thank you for your feedback. We look forward to serving you again soon.
Don Akers
Don Akers
2023-08-06
Very fast service accurate order and good food. Price is a little much but everything is high these days.
Reply from Arbys 2023-08-07
We greatly appreciate your feedback.
William Still Jr.
William Still Jr.
2023-08-02
Let's call them what they are, Fish sticks. Taste is decent but what you get for what you pay is ridiculous.
Reply from Arbys 2023-08-02
Thank you for bringing this to our attention. We will be sure to address with our restaurant team.
David Barnhart
David Barnhart
2023-07-27
Would normally not say this about a Arby’s but this location unfortunately for where it’s at sucks badly! Food sucked, service sucked and the restaurant and kitchen is nasty! I’ve been to better Arby’s in the ghetto!
Reply from Arbys 2023-07-27
We're sorry to hear this. Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team. We greatly appreciate all of your feedback.
Zila Rodriguez
Zila Rodriguez
2023-07-23
Benjamin was running the whole restuarant by himself n did awesome, that dude needs double pay for doing a 2 or 3 person job
Reply from Arbys 2023-07-24
Thank you for the kind words. We look forward to serving you again soon.
DAVID HUFFMAN
DAVID HUFFMAN
2023-07-12
It took us a very long time to place our order. I understand there can be surges in customers coming in but employees shouldn't be leaving because their shift is over if the line is backed up to the door.
Reply from Arbys 2023-07-12
Thank you for bringing this to our attention. We will be sure to address with our restaurant team.
Brandy Pieratt
Brandy Pieratt
2023-07-11
Reply from Arbys 2023-07-12
Thank you for your feedback. We look forward to serving you again soon.
Krishna Sarkar
Krishna Sarkar
2023-07-04
Reply from Arbys 2023-07-04
Thank you. Our team looks forward to serving you again soon.
DE Brad
DE Brad
2023-07-02
Reply from Arbys 2023-07-03
Thank you for your feedback.
Madison Purcell
Madison Purcell
2023-07-02
Food was stale and cold. I’ve never had this issue with any other place before. We didn’t get any Mariana sauce for our mozzarella sticks, only BBQ…. And we were missing a chicken wrap. Very disappointed and dissatisfied. The one in Franklin, Indiana is so much better. I’m not one to complain often.
Reply from Arbys 2023-07-03
We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx