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Reviews ( 319 )
rami lazarus
2025.07.01
Matthew was incredibly helpful and was able to get me back out on the road in no time! Will most certainly be back next time I need any tire related car help!
Hi, we work hard every day to deliver top-quality, expert auto service that gets you back on the
road fast. It really makes our day to see that our team hit the mark. Thanks so much for the great
review!
sumit thakuri
2025.06.28
Hello Sumit, we really appreciate you taking the time to share your positive rating with us. We hope to see you again!
Feng Yi Baxter
2025.06.19
I need the back tire off my jeep but don’t have the right tools to do it.. I showed up the office guy name Jackson was very nice . He took the tire off and did it for free …. I recommend this place for best customer service
Hi, we work hard every day to deliver top-quality, expert auto service that gets you back on the
road fast. It really makes our day to see that our team hit the mark. Thanks so much for the great
review!
Green Frog
2025.06.16
Most people with little mechanical familiarity who go to get their car fixed has the same fear I do, especially as a woman, - that some mechanic will pull the wool over our eyes while selling us a service. I can attest that Tires Plus totally cares and will not do this to you. I came in with a list of things I thought I wanted that might help with a steering issue on my car. The mechanic who performed my inspection was very honest with me and told me point blank that it wasn't worth it for me to pour the money into. I am SO THANKFUL for him and the manager at this store. They told me this for free / at their expense along with the services they did perform on my car. The inspection was cheap around $10 as well. I can not thank Tires Plus enough
Hi, thanks for taking some time to leave us a five-star review! We work hard to offer a complete
auto care experience, and we’re glad we were able to help.
Mustafa Kılıç
2025.06.10
The guy kept trying to convince me for a one-time-alignment while I repeatedly say that I will replace all four tires next month. I can understand that they all try to upsell but theirs was way beyond being logical. Not a good business practice.
Hello Mustafa, we apologize for the negative experience you had with recommended services at one of our Carmel stores, and we'd be happy to address your concerns. Please email us at socialcare@bfrc.com with the complete details, store's full address, your contact information, and any applicable invoice numbers. You are a valued Firestone customer, and we look forward to hearing from you. ^Shonya
William McKay
2025.06.07
My teen son thought he had a flat tire today. When I checked it out, it was actually a loose plastic piece under the front bumper that was dragging on the ground creating a flapping sound. Jackson at tires plus got it up on a lift and reattached the piece. I had no appointment on a Saturday but was in and out in 15 minutes. No charge. Tried to tip him but he politely refused a couple of times. Not the first time Tires Plus has exceeded expectations. Thanks Jackson and Tires Plus!
Thanks for choosing our location and thanks for the five-star review! We’re glad we got the
chance to work on your vehicle and provide the excellent service you were looking for.
Stephen Murt
2025.06.01
We love hearing about your great experience at our location! Next time you need an oil change,
tire rotation, engine maintenance or any other tire or auto services, we’ll be here to offer the same
five-star complete auto care experience.
tucker dooley
2025.05.21
Jackson and James were super helpful!
Hey there, thanks for the great review. We know there are plenty of auto care options out there,
so we appreciate the chance to show you the complete auto care experience. Thank you for choosing
our location— we’ll see you next time.
Russell Hall
2025.05.18
Here from Tennessee visiting family, ha birthday party for 4yr old granddaughter and ball game for 9yr old grandson, Had emergency, right front tire had nail plus, cut on edge of tire could not repair, got new tire, had it done in no time, did not have to wait at all because of our need to hurry.
JACKSON did a great job and quick and check all the rest of the tires.
Thank God for great people
We love hearing about your great experience at our location! Next time you need an oil change,
tire rotation, engine maintenance or any other tire or auto services, we’ll be here to offer the same
five-star complete auto care experience.
Nariman Aliyev
2025.05.18
James and hıs staff are good and honest could of sold me a tıre but fix ot and got me ın and out
Hi, we work hard every day to deliver top-quality, expert auto service that gets you back on the
road fast. It really makes our day to see that our team hit the mark. Thanks so much for the great
review!
MENA NEUER
2025.05.14
I came to tires plus at the close to end of the day james and his staff where great git me in and out treated me like family I will be coming back
Taking the time to leave a five-star review really means a lot to us. We go the extra mile so your
car can, too. Thanks for choosing us for your complete auto care.
Marisa Aguilar
2025.05.11
The staff is really helpful and polite. I am a repeat customer here because they always do a good job and they’re efficient and informative.
Hi, we really appreciate the excellent review. When you next need tires or auto care, we look
forward to helping you out again.
Aliev
2025.05.07
James is very professional and good manger and his team is very quick and helpful I had a low tire and James was really busy and he still go me in and out will be bringing all my cars here
Hey there, thanks for the great review. We know there are plenty of auto care options out there,
so we appreciate the chance to show you the complete auto care experience. Thank you for choosing
our location— we’ll see you next time.
SaraMae Thompson
2025.05.06
Jackson James and Madison were awesome they gave me a good deal on a tire it was an emergency and they were so fast and so amazing I can't say that enough
We love hearing about your great experience at our location! Next time you need an oil change,
tire rotation, engine maintenance or any other tire or auto services, we’ll be here to offer the same
five-star complete auto care experience.
Ann Sullivan
2025.05.06
The employees are always so courteous and knowledgeable. I had to wait longer than normal for an oil change, due to special oil. Next time we should talk about this at drop off. But mostly the guys are just working hard trying to keep the customers happy.
Hey, we’re so glad you had a five-star complete auto care experience. We hope you’ll keep us
in mind the next time you need quality tires or expert service. Thanks for choosing our location!
Shahin
2025.05.02
james Is wonderful I love how he if very gokd manger got me out in a timely manner and gave me good deals on tires
Hi, it really makes our day to see five-star reviews! We’ve always been dedicated to providing a
complete auto care experience for our customers, and we love that your visit was a great one.
Mary McVay
2025.04.15
Awesome service from Matthew and his staff!!
Hey there, thanks for the great review. We know there are plenty of auto care options out there,
so we appreciate the chance to show you the complete auto care experience. Thank you for choosing
our location— we’ll see you next time.
Eddie Carrado
2025.04.14
Hi Eddie, we strive to deliver the best possible service to get you back on the road safely. Please email us at socialcare@bfrc.com with the details of your experience, store's full address, and your contact information, so we can resolve this as soon as possible.
jeff adair
2025.04.08
Slow, didn't provide receipt, kept calling us by the wrong last name, etc. had appointment for a screw in tire, and left 2 1/2 hours later. Overall bad experience.
Hello Jeff, We appreciate your feedback and that you've taken the time to reach out with your concerns. We apologize that you encountered these issues while visiting one of our stores, and we respectfully appreciate you providing us with the opportunity to address this for you. Please email socialcare@bfrc.com with the complete details of your experience, the full store address, any related invoice numbers, and your contact information. You are a valued customer, and we look forward to hearing from you. ^Steve
mermaid squad
2025.04.04
James and Matt were absolutely fantastic! They went above and beyond to help me make sure my car was safe to drive. They were informative and kind. I could not be happier with the top tier service. I will continue to use tire plus because of the amazing staff!
Hey there, thanks for the great review. We know there are plenty of auto care options out there,
so we appreciate the chance to show you the complete auto care experience. Thank you for choosing
our location— we’ll see you next time.