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Reviews ( 5 )
Danielle Prestage
2024.01.31
Do not use this company. They have completely ruined me financially because of their lies and lack of communication and transparency. Worst service ever!
Reply from loanDepot
2024.01.31
Hi Danielle Prestage – We take your feedback very seriously and would like to investigate further. Please contact our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com at your earliest convenience.
Julian Walter
2022.11.18
Good place to go get bait and switched...
Brandy Sperry
2021.05.03
Michael has been very responsive to all of my questions and clarifications needed. I would recommend him to anyone looking to buy in the future.
Tyler
2020.12.27
If you get an agent named Theresa K., run the other direction and never ever look back. Worst experience of my life.
Reply from loanDepot
2020.12.30
Hi Tyler – We apologize that your experience was not satisfactory and would like to learn more. Please call our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com.
Jess A
2020.10.21
Horribly unprofessional, placed the application, ran our credit and then never contacted us again... talked to an agent once, she said she needed us to log in and give them access to our bank account and never contacted us again, left messages and called with no response.
Absolutely horrendous, went with fairway and got approved for our new home.
Reply from loanDepot
2020.10.22
Hi J A -- Thank you for taking the time to leave a review. Please connect with our Customer Care team at 888-337-6888 (x6789) or customercare@loandepot.com and we will do our best to help resolve the issue.