Carmel Landing Apartment Homes Reviews

Tanti Russell 2025.11.21

     

It's been staying here 4 years,and my unit always has issue ,everytime I call no body pick up and when I come to the office it's was lady sitting the in the office, i guess she the manager and I was tell her about the issues in my unit,she look like unhappy everytime I reported the problem.the last my unit has bugs ,I just to confirm if is ok to clean the mess after they spray all my place.and she look at me, sound like she not happy being disturb asking about it.i really disappointed with the management.the previous manager was sweet and nice

Useful Report

Reply from Carmel Landing Apartment Homes 2025.11.24

Hi Tanti - Thank you for your feedback. To my knowledge all service requests were entered and rectified in a timely manner so this is discouraging for me to hear. I would like to discuss your experience further, please reach out to me directly or stop in the office at your earliest convenience. Thank you, Jennifer - Community Manager (317) 581-1663

Amalia Romero 2025.10.01

     

Useful Report

Reply from Carmel Landing Apartment Homes 2025.10.02

Amalia, thanks for leaving Carmel Landing Apartment Homes a review. Have a great day!

Anna Centers 2025.09.06

     

Joey gave us a tour and was super helpful and welcoming! Loved having the insight of someone who actually lives in the complex! Don’t currently live here but look forward to soon!

Useful Report

Reply from Carmel Landing Apartment Homes 2025.09.08

Anna, we’re happy to hear Joey made you feel so welcome and comfortable during your visit to Carmel Landing Apartment Homes! Looking forward to having you as a future resident!

Linda Myers 2025.08.22

     

Joey is the greatest asset to this property!

Useful Report

Reply from Carmel Landing Apartment Homes 2025.08.23

Linda, here at Carmel Landing Apartment Homes, we are always grateful for the positive feedback. Thank you!

Jackson Woolums 2025.06.23

     

Carmel Landing is not an apartment complex I can recommend at this time. None of the appliances work as they should for the amount that they charge in 2025. I have lived multiple places in the Carmel and Indianapolis area prior to here and this is single handedly the WORST place I have lived at. Minor issues that have not been resolved despite mentioning these include the doors which stick and are nearly impossible to shut to the bathrooms. The hot water heater continuously makes a noise and has not been addressed. While the staff are friendly they are incompetent at resolving any issues and have continued to have further issues and growing frustration as Carmel Landing pushes our issues further down the road. I have had maintenance out for my AC so far 4 separate times as even during days where it was only in the mid 70’s it was unable to stay at my set 68 and continued to increase through the day. We have now had hotter days and with keeping all blinds closed and trying to minimize any outside heat we are having our AC run all day and most of the night to cool the apartment and the thermostat has read as high as 77 while running the whole day set at 68. The upstairs is even hotter and nearly 80 degrees+ on these hot days. We have a newborn and Carmel Landing was aware of this when we were moving here and it is not safe for a newborn to be sleeping in 80+ degree temperatures indoors. I hope that the apartment complex can do right and fix the AC so it will cool the space as we are currently in this heat wave but the issue has been around since before the heat wave back in April and May and it has been pushed down the road every time till now it is unlivable temperatures and dangerous for a newborn with little assistance from Carmel Landing. If you value working appliances such as AC, toilets, dishwasher, and oven then I do not recommend Carmel Landing. If you do not mind having every appliance barely work then Carmel landing may be worth your time, but of all the places I have lived it has been the most frustrating one to live in as the apartment itself is full of issues and nothing works as advertised.

Useful Report

Reply from Carmel Landing Apartment Homes 2025.06.25

Jackson, I'm really sorry to hear about the issues you've been facing with your apartment. It's concerning that these problems have persisted and impacted your living situation so significantly. We have contacted an HVAC contractor to come out and look at their unit. Unfortunately, with the heatwave, they are just as backed up. Please be assured that we are doing everything we can to ensure that your family is comfortable in your home. Thank you, Jennifer - Community Manager - (317) 581-1663

Tricia Doyle 2025.05.29

     

Joey and Jen in the office are super helpful! They promptly answered all of my many questions I love my ranch style apartment! It is clean, spacious, and modern! I think my son and I will be very happy there! So far, Carmel Landing has been great!

Useful Report

Reply from Carmel Landing Apartment Homes 2025.05.30

Tricia, we're so glad to hear that Joey and Jen have been super helpful at Carmel Landing Apartment Homes! It's awesome that you're loving your ranch-style apartment. We hope you and your son continue to enjoy living here!

Gla Munante 2025.05.04

     

Joe was very helpful when I went to ask him some question about an apartment that my roommate and I want to rent. Thank you very much for your help!!

Useful Report

Reply from Carmel Landing Apartment Homes 2025.05.05

Gla, we're glad to hear that Joe was able to assist you with your questions at Carmel Landing Apartment Homes! Thank you for sharing your experience, and if there's anything else we can help with as you consider renting here, just let us know.

Nana Hayedi 2025.03.25

     

Jacob is the best maintenance man in this property.He is so nice kind and Helpful.

Useful Report

Reply from Carmel Landing Apartment Homes 2025.03.26

Thanks for the kind words for Jacob! We appreciate your support here at Carmel Landing Apartment Homes.

Xinkai Jiang 2025.03.02

     

Useful Report

Reply from Carmel Landing Apartment Homes 2025.03.02

Xinkai, thank you so much for supporting Carmel Landing Apartment Homes!

Erwins Anilus 2025.02.25

     

I can’t say enough good things about the maintenance team at Carmel Landing, especially Dave. I had four different issues in my apartment, and Dave handled every single one with professionalism, efficiency, and a great attitude. He showed up promptly, diagnosed the problems quickly, and made sure everything was fixed perfectly. On top of that, he was friendly, respectful, and clearly takes pride in his work.

Useful Report

Reply from Carmel Landing Apartment Homes 2025.02.25

Erwins, we're so glad to hear that Dave and the maintenance team at Carmel Landing Apartment Homes have made such a positive impression! It's awesome knowing they were able to handle your issues with professionalism and efficiency. Thank you for sharing your experience; we appreciate having residents like you in our community.

Jennifer Keoshgerian 2025.01.25

     

Carmel Landings have made many improvements over the past several months, including new roofing, new siding, updated landscaping, and a much more secure bark park. They are quick and efficient when there is a maintenance request. The staff is friendly and helpful. The location is perfect, situated directly across from Cool Creek Park. I just renewed my leasing contract for a second time, beginning my third year here.

Useful Report

Reply from Carmel Landing Apartment Homes 2025.01.26

Jennifer, we're so glad to hear you're enjoying the improvements at Carmel Landing Apartment Homes and appreciate your continued residency! Our team is always here to help make your experience even better. Thanks for sharing such positive feedback about our community and location!

Zak Akchatat 2024.11.01

     

Useful Report

Reply from Carmel Landing Apartment Homes 2024.11.01

Zak, we are so happy that our team at Carmel Landing Apartment Homes delivered an excellent experience. Thank you!

Tanti Russell 2024.10.12

     

I have problems with light on my staircase,I been emailed them 4 times and reported to the office 2 times, and they didn't fixed it yet .it's been 3 weeks, I always walk at the dark without light when back from work.the lady was work to the office I talk with only ask me my unit number but does nothing since now...first time have bad experience with this community and slow responding.sounds like the didn't care our safety walk without light on

Useful Report

José Enrique Abreu 2024.10.11

     

Useful Report

Reply from Carmel Landing Apartment Homes 2024.10.11

José, thank you for your confidence in Carmel Landing Apartment Homes!

Jorlegne Linares 2024.09.10

     

Terrible experience at the time of applying, everything was very good but a document was missing and they only told me to write to the email to help me. I don't think it was a fair decision.

Useful Report

Reply from Carmel Landing Apartment Homes 2024.09.11

Jorlegne, I'm sorry to hear about your experience during the application process. Unfortunately, a centralized team handles ID and Income verification, and we have no way of further assisting from a community/property standpoint. You will have to dispute the decision with Two Dot and BH Centralized Screening. Best, Jennifer - Community Manager - (317) 581-1663

Dave Logan 2024.09.09

     

Useful Report

Reply from Carmel Landing Apartment Homes 2024.09.09

Dave, thank you for leaving us a wonderful review!

Jimmy Sutton 2024.09.03

     

Useful Report

Reply from Carmel Landing Apartment Homes 2024.09.04

Jimmy, I am very sorry to see that you are dissatisfied with your experience. If you are willing to speak with me directly, I would be grateful for the chance to address your concerns.

Thank you,
Jennifer - Community Manager - (317) 581-1663

Adrianne Lee 2024.07.23

     

If you are looking for a place to live, please consider other options. And please be wary of unit 2245 # 7. There was a leak from the AC of which water stood around the water heater and made its way under the floorboards. It took a few days before we got it fixed. They vacuumed up the water only and the floorboards are warped now in the hallway between the living room and kitchen. It may become a mold issue for future residents. We have been here for around 7 months. Nothing but trouble. Neighbors are rude and noisy. Trash everywhere in front and behind the units and nothing will be done about it. Trash brings in bugs and flies of which they never spray for. Old appliances that are original and are worn out. We paid $1300 and have $300 in extra fees. Two trash fees that do not exist but they will charge you for them. Siding is 'being' replaced on all buildings, however that ended months ago and due to lack of funds I can assume. So they will charge extra to have that done I'm to assume as well. When we first moved in, things were not working. One toilet did not work and neither did our thermostat. There was chew marks on the bottom of the kitchen cabinets and scratches on the doorframes. Things were simply painted over for the excuse for them to possibly charge you later upon move out. Dents in the walls and as well we still had left over cat feces and litter dried on the floor to the downstairs bathroom. The only thing I can possibly say is slightly convenient is it is located near a lot and there is a park right across the road with nice trails. But that does not and should not persuade you to still consider this place.

Useful Report

Reply from Carmel Landing Apartment Homes 2024.07.24

Adrianne, I'm really sorry to hear about your experience. We aim for a much higher standard and it’s clear we fell short here. I'd like to discuss this further with you directly if you're open to it. Thank you, Jennifer - Community Manager - (317) 581-1663

Patriot Man 2024.06.15

     

Horrible Staff I called Carmel landing multiple times in a two week span. No one ever answers the phone. My girlfriend and I went on a Saturday to see if we could speak to a leasing agent. On the door it said return at 2 pm, it was 1:58. We waited until 2:15 and the man in the office completely ignored us. Then someone calls us a few minutes later from Carmel landing. Right after we hung up the phone. they raised the price of the apartment we were interested in from 1406 to 1474. We did the application and were told they couldn’t verify my social security number. I said how can that be? Joey said I will get back to you the following day. Well it’s been almost a week and not a word. They took our 300 dollar application fee and kept it. They either need to refund my money or give us a legitimate answer.

Useful Report

Patriot Man 2024.06.15

     

I called Carmel landing multiple times in a two week span. No one ever answers the phone. My girlfriend and I went on a Saturday to see if we could speak to a leasing agent. On the door it said return at 2 pm, it was 1:58. We waited until 2:15 and the man in the office completely ignored us. Then someone calls us a few minutes later from Carmel landing. Right after we hung up the phone. they raised the price of the apartment we were interested in from 1406 to 1474. We did the application and were told they couldn’t verify my social security number. I said how can that be? Joey said I will get back to you the following day. Well it’s been almost a week and not a word. They took our 300 dollar application fee and kept it. They either need to refund my money or give us a legitimate answer. Very unprofessional

Useful Report

Reply from Carmel Landing Apartment Homes 2024.06.17

I apologize for the inconvenience you've experienced. It's disappointing to hear about your difficulties with communication and the application process, and I understand how frustrating this must be. We aim to provide a seamless experience for all our potential residents, so I'd like to look into this further for you. Please reach out directly so we can address your concerns promptly. Thank you, Jennifer - Community Manager - (317) 581-1663