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Reviews ( 165 ) 4.0

Adrianne Lee
Adrianne Lee
2024.07.23
If you are looking for a place to live, please consider other options. And please be wary of unit 2245 # 7. There was a leak from the AC of which water stood around the water heater and made its way under the floorboards. It took a few days before we got it fixed. They vacuumed up the water only and the floorboards are warped now in the hallway between the living room and kitchen. It may become a mold issue for future residents. We have been here for around 7 months. Nothing but trouble. Neighbors are rude and noisy. Trash everywhere in front and behind the units and nothing will be done about it. Trash brings in bugs and flies of which they never spray for. Old appliances that are original and are worn out. We paid $1300 and have $300 in extra fees. Two trash fees that do not exist but they will charge you for them. Siding is 'being' replaced on all buildings, however that ended months ago and due to lack of funds I can assume. So they will charge extra to have that done I'm to assume as well. When we first moved in, things were not working. One toilet did not work and neither did our thermostat. There was chew marks on the bottom of the kitchen cabinets and scratches on the doorframes. Things were simply painted over for the excuse for them to possibly charge you later upon move out. Dents in the walls and as well we still had left over cat feces and litter dried on the floor to the downstairs bathroom. The only thing I can possibly say is slightly convenient is it is located near a lot and there is a park right across the road with nice trails. But that does not and should not persuade you to still consider this place.
Reply from Carmel Landing Apartment Homes 2024.07.24
Adrianne, I'm really sorry to hear about your experience. We aim for a much higher standard and it’s clear we fell short here. I'd like to discuss this further with you directly if you're open to it. Thank you, Jennifer - Community Manager - (317) 581-1663
Patriot Man
2024.06.15 2024.06.15 | United States
Horrible Staff I called Carmel landing multiple times in a two week span. No one ever answers the phone. My girlfriend and I went on a Saturday to see if we could speak to a leasing agent. On the door it said return at 2 pm, it was 1:58. We waited until 2:15 and the man in the office completely ignored us. Then someone calls us a few minutes later from Carmel landing. Right after we hung up the phone. they raised the price of the apartment we were interested in from 1406 to 1474. We did the application and were told they couldn’t verify my social security number. I said how can that be? Joey said I will get back to you the following day. Well it’s been almost a week and not a word. They took our 300 dollar application fee and kept it. They either need to refund my money or give us a legitimate answer.
Patriot Man
Patriot Man
2024.06.15
I called Carmel landing multiple times in a two week span. No one ever answers the phone. My girlfriend and I went on a Saturday to see if we could speak to a leasing agent. On the door it said return at 2 pm, it was 1:58. We waited until 2:15 and the man in the office completely ignored us. Then someone calls us a few minutes later from Carmel landing. Right after we hung up the phone. they raised the price of the apartment we were interested in from 1406 to 1474. We did the application and were told they couldn’t verify my social security number. I said how can that be? Joey said I will get back to you the following day. Well it’s been almost a week and not a word. They took our 300 dollar application fee and kept it. They either need to refund my money or give us a legitimate answer. Very unprofessional
Reply from Carmel Landing Apartment Homes 2024.06.17
I apologize for the inconvenience you've experienced. It's disappointing to hear about your difficulties with communication and the application process, and I understand how frustrating this must be. We aim to provide a seamless experience for all our potential residents, so I'd like to look into this further for you. Please reach out directly so we can address your concerns promptly. Thank you, Jennifer - Community Manager - (317) 581-1663
Brenda Taylor
Brenda Taylor
2024.06.05
Great place to live. From all the administrative staff to maintenance they were all fantastic. From Joey's introduction of their latest addition their Complex supervisor fantastic choice.They all collectively made our years the best experience. Carmel Landing Apartments Homes Great choice Great value, prime location.
Reply from Carmel Landing Apartment Homes 2024.06.05
Brenda, we're delighted to hear that you had such a fantastic experience with the team at Carmel Landing Apartment Homes! Thank you for sharing your positive feedback and highlighting our staff's efforts. We're thrilled to have been part of making your years here so enjoyable.
Brice
Brice
2024.04.25
Reply from Carmel Landing Apartment Homes 2024.04.26
Brice, thank you for taking the time to leave Carmel Landing Apartment Homes this excellent review! It means a lot to us!
jose david Viloria
jose david Viloria
2024.03.28
Reply from Carmel Landing Apartment Homes 2024.03.28
Jose, thank you for the excellent review of Carmel Landing Apartment Homes!
Gabriel Agbo
Gabriel Agbo
2024.03.24
I lived in this apartment for over 7 years. The staffs are very professional and friendly. The maintenance team always does a good job responding to tickets and resolving issues especially my Cameron he always does a great job with care. Big thanks to Joe, the current onsite marketing and leasing specialist who is always there for residents.
Reply from Carmel Landing Apartment Homes 2024.03.24
Gabriel, thank you for sharing your positive experience at Carmel Landing Apartment Homes! We're delighted to know that our staff and maintenance team, especially Cameron and Joe, were helpful throughout your residency. Your kind words are appreciated by the entire team. Have a fantastic day!
Spencer Hayek
Spencer Hayek
2024.02.24
Reply from Carmel Landing Apartment Homes 2024.02.24
Spencer, thanks a million for your 5 stars! - Carmel Landing Apartment Homes Team
Zappy McSplash
Zappy McSplash
2024.02.21
I've lived here for a few years, 0/10, don't live here. Water damage is insane, staff is crazy p.s. stop making fake reviews Joey, no one really thinks you are that cool
Reply from Carmel Landing Apartment Homes 2024.02.21
I'm sorry to see that you're not satisfied with your experience. We take all feedback seriously and we want to address the water damage issue as well as any concerns about our staff. Please connect with me directly so that we can discuss these matters further and work towards a resolution. Thank you, Jennifer - Community Manager - (317) 581-1663
Adel Youssef
Adel Youssef
2024.02.19
I want say thank you so much for Joey
Reply from Carmel Landing Apartment Homes 2024.02.19
Adel, seeing your five-star review of Joey puts a smile on our faces! Thank you for supporting Carmel Landing Apartment Homes.
Amber Kile
Amber Kile
2024.02.19
I have had the best experience. Communication has been prompt and excellent. I had a repair need and it was done same day with great communication. Joey is fantastic, he responds the same day, his communication is prompt and always professional. I love this complex is so dog friendly and the location is unbeatable. I am amazed the insulation of the apartment. I’m on the floor level and have not heard the apartment above me once or my neighbors across from me. I highly recommend this complex.
Reply from Carmel Landing Apartment Homes 2024.02.19
Amber, it's great to hear that you have been enjoying your time at Carmel Landing Apartment Homes! Thank you for giving a shout-out to Joey. We'll be sure to let him know you are happy with his services. Take care!
Merna Besho
Merna Besho
2024.02.19
Joe he is a good man and helpful and has a good way of dealing with things
Reply from Carmel Landing Apartment Homes 2024.02.19
Merna, thank you for your positive review of Joe at Carmel Landing Apartment Homes!
Sam Richards
Sam Richards
2024.02.19
I enjoyed walking the community as first looks at apartment shopping for my best friend. Joey Turner was such a gentleman as he showed us all the amenities this complex provides. Top of our list of places to consider due to such great customer service!
Reply from Carmel Landing Apartment Homes 2024.02.19
Sam, we're so glad to know that Carmel Landing Apartment Homes is at the top of your list! It's great to learn about your positive experience with Joey and our community. Thank you for sharing this wonderful feedback!
Tony Hernandez
Tony Hernandez
2024.02.17
Joey was amazing, very patient, and a great guy to work with. Highly recommend Joey and the Carmel landing Homes.
Reply from Carmel Landing Apartment Homes 2024.02.18
Tony, we're delighted to know you had such a positive experience with Joey! Your recommendation of our staff and community at Carmel Landing Apartment Homes means a lot - have an awesome day!
Destini Wiles
Destini Wiles
2024.02.16
Honestly I’ve been here 3 years and Joey is amazing he was once a co worker elsewhere and now he is in the office so I’ve seen him grow and has Been very helpful with anything I’ve ever needed Joey and Carmel landing are amazing give that man a RAISE!
Reply from Carmel Landing Apartment Homes 2024.02.18
Destini, we're delighted to know that you've had such a positive experience with Joey at Carmel Landing Apartment Homes over the years. Thank you for the kind words and support - it's a joy having residents like you!
Heather Turner
Heather Turner
2024.02.16
Joey at Carmel Landing is so thoughtful and kind. His customer service is top notch.
Reply from Carmel Landing Apartment Homes 2024.02.18
Heather, thanks for recognizing Joey's excellence! The staff at Carmel Landing Apartment Homes is always here to help and we appreciate you taking the time to share this feedback with us!
Shelby R Hutchison
Shelby R Hutchison
2024.02.07
Reply from Carmel Landing Apartment Homes 2024.02.07
Shelby, it is hard to see this rating of our community, and I would like the chance to speak with you about your concerns. If you're willing, please reach out at your convenience. Thank you, Jennifer - Community Manager - (317) 581-1663
Joslyn Oconnor
Joslyn Oconnor
2024.01.23
I toured with Joey today. Wether I end up renting or not, is TBD only based off school district. However, I wanted to share what a great customer service experience Joey provided as well as compliment the property on its up and coming projects. Thank you, Joey! Keep up the good work.
Reply from Carmel Landing Apartment Homes 2024.01.23
Joslyn, we're so pleased to know that you had a great experience touring Carmel Landing Apartment Homes with Joey! Your kind words about his customer service and our upcoming projects are greatly appreciated. Regardless of your final decision, thank you for considering us and sharing this positive feedback!
Tamara Cole
Tamara Cole
2024.01.15
Reply from Carmel Landing Apartment Homes 2024.01.15
Tamara, all of us at Carmel Landing Apartment Homes appreciate great reviews, thank you!
heiker linares
heiker linares
2024.01.09
Hola necesito alguna renta ya estoy en llegar a la Ciudad de Carmel, alguien me puede ayudar con alguna renta de 2 cuartos o 3 cuartos de lo agradezco feliz día 🙏🏻
Reply from Carmel Landing Apartment Homes 2024.01.11
Heiker, gracias por su interés en Carmel Landing Apartment Homes. Nos complacería ayudarle a encontrar un apartamento que se adapte a sus necesidades. Por favor, póngase en contacto con nuestra oficina para obtener más información sobre nuestras opciones de alquiler disponibles. Que tenga un día maravilloso! Saludos, Juanda - Community Manager - (317) 581-1663