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Reviews ( 175 )
Tricia Doyle
2025.05.29
Joey and Jen in the office are super helpful! They promptly answered all of my many questions
I love my ranch style apartment! It is clean, spacious, and modern! I think my son and I will be very happy there! So far, Carmel Landing has been great!
Tricia, we're so glad to hear that Joey and Jen have been super helpful at Carmel Landing Apartment Homes! It's awesome that you're loving your ranch-style apartment. We hope you and your son continue to enjoy living here!
Gla Munante
2025.05.04
Joe was very helpful when I went to ask him some question about an apartment that my roommate and I want to rent. Thank you very much for your help!!
Gla, we're glad to hear that Joe was able to assist you with your questions at Carmel Landing Apartment Homes! Thank you for sharing your experience, and if there's anything else we can help with as you consider renting here, just let us know.
Nana Hayedi
2025.03.25
Jacob is the best maintenance man in this property.He is so nice kind and Helpful.
Thanks for the kind words for Jacob! We appreciate your support here at Carmel Landing Apartment Homes.
Xinkai Jiang
2025.03.02
Xinkai, thank you so much for supporting Carmel Landing Apartment Homes!
Erwins Anilus
2025.02.25
I can’t say enough good things about the maintenance team at Carmel Landing, especially Dave. I had four different issues in my apartment, and Dave handled every single one with professionalism, efficiency, and a great attitude. He showed up promptly, diagnosed the problems quickly, and made sure everything was fixed perfectly. On top of that, he was friendly, respectful, and clearly takes pride in his work.
Erwins, we're so glad to hear that Dave and the maintenance team at Carmel Landing Apartment Homes have made such a positive impression! It's awesome knowing they were able to handle your issues with professionalism and efficiency. Thank you for sharing your experience; we appreciate having residents like you in our community.
Jennifer Keoshgerian
2025.01.25
Carmel Landings have made many improvements over the past several months, including new roofing, new siding, updated landscaping, and a much more secure bark park. They are quick and efficient when there is a maintenance request. The staff is friendly and helpful. The location is perfect, situated directly across from Cool Creek Park. I just renewed my leasing contract for a second time, beginning my third year here.
Jennifer, we're so glad to hear you're enjoying the improvements at Carmel Landing Apartment Homes and appreciate your continued residency! Our team is always here to help make your experience even better. Thanks for sharing such positive feedback about our community and location!
Zak Akchatat
2024.11.01
Zak, we are so happy that our team at Carmel Landing Apartment Homes delivered an excellent experience. Thank you!
2024.10.12
2024.10.12
| United States
I have problems with light on my staircase,I been emailed them 4 times and reported to the office 2 times, and they didn't fixed it yet .it's been 3 weeks, I always walk at the dark without light when back from work.the lady was work to the office I talk with only ask me my unit number but does nothing since now...first time have bad experience with this community and slow responding.sounds like the didn't care our safety walk without light on
José Enrique Abreu
2024.10.11
José, thank you for your confidence in Carmel Landing Apartment Homes!
Jorlegne Linares
2024.09.10
Terrible experience at the time of applying, everything was very good but a document was missing and they only told me to write to the email to help me. I don't think it was a fair decision.
Jorlegne, I'm sorry to hear about your experience during the application process. Unfortunately, a centralized team handles ID and Income verification, and we have no way of further assisting from a community/property standpoint. You will have to dispute the decision with Two Dot and BH Centralized Screening. Best, Jennifer - Community Manager - (317) 581-1663
Dave Logan
2024.09.09
Dave, thank you for leaving us a wonderful review!
Jimmy Sutton
2024.09.03
Jimmy, I am very sorry to see that you are dissatisfied with your experience. If you are willing to speak with me directly, I would be grateful for the chance to address your concerns.
Thank you,
Jennifer - Community Manager - (317) 581-1663
Adrianne Lee
2024.07.23
If you are looking for a place to live, please consider other options. And please be wary of unit 2245 # 7. There was a leak from the AC of which water stood around the water heater and made its way under the floorboards. It took a few days before we got it fixed. They vacuumed up the water only and the floorboards are warped now in the hallway between the living room and kitchen. It may become a mold issue for future residents. We have been here for around 7 months. Nothing but trouble. Neighbors are rude and noisy. Trash everywhere in front and behind the units and nothing will be done about it. Trash brings in bugs and flies of which they never spray for. Old appliances that are original and are worn out. We paid $1300 and have $300 in extra fees. Two trash fees that do not exist but they will charge you for them. Siding is 'being' replaced on all buildings, however that ended months ago and due to lack of funds I can assume. So they will charge extra to have that done I'm to assume as well. When we first moved in, things were not working. One toilet did not work and neither did our thermostat. There was chew marks on the bottom of the kitchen cabinets and scratches on the doorframes. Things were simply painted over for the excuse for them to possibly charge you later upon move out. Dents in the walls and as well we still had left over cat feces and litter dried on the floor to the downstairs bathroom.
The only thing I can possibly say is slightly convenient is it is located near a lot and there is a park right across the road with nice trails. But that does not and should not persuade you to still consider this place.
Adrianne, I'm really sorry to hear about your experience. We aim for a much higher standard and it’s clear we fell short here. I'd like to discuss this further with you directly if you're open to it. Thank you, Jennifer - Community Manager - (317) 581-1663
2024.06.15
2024.06.15
| United States
Horrible Staff
I called Carmel landing multiple times in a two week span. No one ever answers the phone. My girlfriend and I went on a Saturday to see if we could speak to a leasing agent. On the door it said return at 2 pm, it was 1:58. We waited until 2:15 and the man in the office completely ignored us. Then someone calls us a few minutes later from Carmel landing. Right after we hung up the phone. they raised the price of the apartment we were interested in from 1406 to 1474. We did the application and were told they couldn’t verify my social security number. I said how can that be? Joey said I will get back to you the following day. Well it’s been almost a week and not a word. They took our 300 dollar application fee and kept it. They either need to refund my money or give us a legitimate answer.
Patriot Man
2024.06.15
I called Carmel landing multiple times in a two week span. No one ever answers the phone. My girlfriend and I went on a Saturday to see if we could speak to a leasing agent. On the door it said return at 2 pm, it was 1:58. We waited until 2:15 and the man in the office completely ignored us. Then someone calls us a few minutes later from Carmel landing. Right after we hung up the phone. they raised the price of the apartment we were interested in from 1406 to 1474. We did the application and were told they couldn’t verify my social security number. I said how can that be? Joey said I will get back to you the following day. Well it’s been almost a week and not a word. They took our 300 dollar application fee and kept it. They either need to refund my money or give us a legitimate answer. Very unprofessional
I apologize for the inconvenience you've experienced. It's disappointing to hear about your difficulties with communication and the application process, and I understand how frustrating this must be. We aim to provide a seamless experience for all our potential residents, so I'd like to look into this further for you. Please reach out directly so we can address your concerns promptly. Thank you, Jennifer - Community Manager - (317) 581-1663
Brenda Taylor
2024.06.05
Great place to live. From all the administrative staff to maintenance they were all fantastic. From Joey's introduction of their latest addition their Complex supervisor fantastic choice.They all collectively made our years the best experience. Carmel Landing Apartments Homes Great choice Great value, prime location.
Brenda, we're delighted to hear that you had such a fantastic experience with the team at Carmel Landing Apartment Homes! Thank you for sharing your positive feedback and highlighting our staff's efforts. We're thrilled to have been part of making your years here so enjoyable.
jose david Viloria
2024.03.28
Jose, thank you for the excellent review of Carmel Landing Apartment Homes!
Gabriel Agbo
2024.03.24
I lived in this apartment for over 7 years. The staffs are very professional and friendly. The maintenance team always does a good job responding to tickets and resolving issues especially my Cameron he always does a great job with care.
Big thanks to Joe, the current onsite marketing and leasing specialist who is always there for residents.
Gabriel, thank you for sharing your positive experience at Carmel Landing Apartment Homes! We're delighted to know that our staff and maintenance team, especially Cameron and Joe, were helpful throughout your residency. Your kind words are appreciated by the entire team. Have a fantastic day!
Spencer Hayek
2024.02.24
Spencer, thanks a million for your 5 stars! - Carmel Landing Apartment Homes Team
Zappy McSplash
2024.02.21
I've lived here for a few years, 0/10, don't live here. Water damage is insane, staff is crazy
p.s. stop making fake reviews Joey, no one really thinks you are that cool
I'm sorry to see that you're not satisfied with your experience. We take all feedback seriously and we want to address the water damage issue as well as any concerns about our staff. Please connect with me directly so that we can discuss these matters further and work towards a resolution.
Thank you,
Jennifer - Community Manager - (317) 581-1663