Legacy Restoration LLC

Legacy Restoration LLC Reviews

Excellent rating
     
4.5 | 2196 reviews
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Legacy Restoration LLC
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4.5

| 2196 total

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Aaliyah Forrester-Tucker
Aaliyah Forrester-Tucker 2026.04.06
     
I’m so thankful I found these amazing people! Not only are they family oriented, they are caring and absolutely professional !! Jarod and Abby were such a breath of fresh air, they were knowledgeable and absolutely a hoot :) Thank you guys for doing such an awesome job, definitely recommend the Gills ❤️
Lucas Bielfelt
Lucas Bielfelt 2026.04.06
     
This company uses predatory tactics and will scavenge neighborhoods after storms. When you politely tell them ‘no thanks” they continue to hound and harass you. Stay away!
Reply from Legacy Restoration LLC
Hello Lucas,
We’re very sorry to hear about your experience and take your concerns seriously. At Legacy Restoration, we always strive to approach every homeowner with respect and transparency, and it is never our intention to make anyone feel pressured or uncomfortable. We would appreciate the opportunity to discuss your experience further so we can understand what happened and address it appropriately. Please feel free to reach out to us directly at cservice@legacyrestorationllc.com
Pam Farrell
Pam Farrell 2026.04.06
     
Our story started in June 2025 with leaks in our porch and office. Friends recommended Legacy Restoration, and our estimator Michael Stanford immediately identified hail damage and began working with our State Farm agent. What followed was a six-month battle we never expected. State Farm denied our claim twice — first calling it "normal wear and tear," then offering only mismatched patch shingles that would have violated building codes and reduced our home's value. Legacy refused to accept it. They brought in Robb Johnson — a 30-year roofing veteran — who personally documented everything and sent State Farm a comprehensive evidence file. Denied again. Still, Legacy didn't give up. Things got dire when State Farm threatened to drop our homeowners insurance entirely unless we paid $30,000 out of pocket — by February 2026, in a Minnesota winter. We were also trying to close a HELOC that required active insurance. We were truly stuck. In January, Legacy reached out and told us they believed so strongly in our case that if we pursued independent arbitration ($1,500) and lost, they would pay for our roof themselves. Robb kept hounding State Farm — calling and emailing 2–3 times a week, coaching us on exactly how to communicate with our agent and adjuster. Within one week of our HELOC closing deadline, State Farm approved a full roof replacement. We didn't even need the arbitrator. Legacy worked quickly to get us the invoicing we needed to keep our insurance active and close our loan on time. We were likely the first home in Minnesota to get a new roof in March 2026 — and the crew installed it beautifully in a single day. DeAngelo Funches (our Service Rep) and Jonathan Sanchez (our project manager) were exceptional throughout the build. If you need roofing, siding, windows, or doors — especially if you're fighting an insurance claim — call Legacy Restoration. They will fight for you like family. I am 100% certain we would not have gotten this roof covered without them. I cannot thank this team enough. Our deepest thanks to Michael Stanford, Robb Johnson, DeAngelo Funches, Jonathan Sanchez, and the entire Legacy Restoration team. You saved us — and we will never forget it.
Zainab Bah
Zainab Bah 2026.04.06
     
Reply from Legacy Restoration LLC
Hello Zainab,
Thank you so much for the 5-star review! We’re grateful for the opportunity to work with you and are happy to hear you had a great experience. We’re always here if you need anything down the road!
Erik Malling
Erik Malling 2026.04.03
     
We had our roof replaced, and Connor was great to work with! They were all great with communication, dealing with everything with our insurance, and moving along the process quickly and efficiently. Will highly recommend, and will be looking back to Legacy in the future!
Reply from Legacy Restoration LLC
Hello Erik,
Thank you so much for the kind words and 5-star review! We’re thrilled to hear you had a great experience with Connor and the team. We take pride in making the process as smooth and efficient as possible, especially when working with insurance, so it means a lot to hear that reflected in your experience. Please keep us in mind for any future projects, and don’t forget about our referral program. We’re always here if you need anything!
Nancy Bundy
Nancy Bundy 2026.03.31
     
I worked with an account executive named Mike Everett .He was on time for our appointment . He was so very professional and very knowledgeable about his product. We discussed different materials ,& the wear and tear of weather conditions that affect roofs. He explained cost of replacing my roof & explained the insurance claim, what was covered and not covered . We discussed what my options were . This individual was so impressive . It has been a pleasure working with someone like this young man !! I can’t remember the last time I have had this kind of costumer service from any company that was as exceptional as my experience with Legacy especially from Mike Everett & Dylan Schmidt who was my initial contact with this company. . Thank you for your knowledge, your professionalism. I can truly say it was a pleaser working this company .
Reply from Legacy Restoration LLC
Hello Nancy,
Thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience. We’re thrilled to hear that Mike and Dylan provided such exceptional service and that you felt informed and supported throughout the process. It’s great to know the time spent discussing materials, weather impact, and insurance coverage made a difference for you. We’ll be sure to pass along your kind words to both of them. At Legacy, we strive to provide clear communication, professionalism, and a smooth experience from start to finish, and it means a lot to hear that reflected in your experience. It was truly a pleasure working with you. Thank you again for trusting us with your home! Please keep us in mind for any future projects, and don’t forget about our referral program. We’re always here if you need anything.
Nicole F
Nicole F 2026.03.28
     
I recently had the pleasure of working with Legacy for both roofing and window replacement, and I couldn’t be happier with the results. From the initial consultation to the final installation, their team was professional, knowledgeable, and incredibly easy to work with. A special shoutout to Carly D—she went above and beyond throughout the entire process. Carly was always available to answer questions, kept everything running smoothly, and made sure every detail was handled with care. Her communication and dedication really made the experience stress-free. The quality of the materials and workmanship really stands out—my new roof and windows not only look fantastic but have already made a noticeable difference in energy efficiency. The crew showed up on time, kept the work area clean, and completed everything within the promised timeline. Communication throughout the project was clear and consistent, which I really appreciated. If you’re looking for a reliable, honest company that delivers high-quality work, I highly recommend Legacy. I would absolutely use them again for future projects.
Reply from Legacy Restoration LLC 2026.03.30
Thank you so much for your thoughtful and detailed review! Were thrilled to hear how happy you are with both your roofing and window replacement projects. Its great to know our team delivered a smooth, professional experience from start to finish, and that the quality of the materials and workmanship is already making a difference in your homes energy efficiency. Thats exactly what we strive for! We especially appreciate the shoutout to *****; she truly cares about our customers, and well be sure to pass along your kind words to her. Thank you again for your trust and recommendation. It was a pleasure working with you, and we look forward to helping with any future projects. Please dont hesitate to reach out if you ever need anything!
Stephen Amthauer
Stephen Amthauer 2026.03.27
     
I was profoundly impressed with the efficiency, reliability and professionalism of this company. Their communication before, during and after the roof replacement was extraordinary. I recommend them without hesitation.
Reply from Legacy Restoration LLC
Hello Stephen,
Thank you so much for your kind words! We’re thrilled to hear that our team’s communication and professionalism made such a positive impression. It was a pleasure working on your roof, and we truly appreciate your recommendation. Please keep us in mind for any future projects, and don’t forget about our referral program. We’re always here if you need anything!
Lauren H
Lauren H 2026.03.27
     
Great team!! They went above and beyond with our project.
Reply from Legacy Restoration LLC 2026.03.30
Thank you so much for the 5-star review! Were thrilled to hear our team went above and beyond on your project. We truly appreciate your support and the opportunity to work with you!
Pat Gutowski
Pat Gutowski 2026.03.26
     
Reply from Legacy Restoration LLC
Hello Pat,
Thank you for the 5-star rating! We truly appreciate the opportunity to work with you.
Robert Cook
Robert Cook 2026.03.25
     
Solid Company. Isaiah was great to work with. Great communication and workmanship was on point.
Reply from Legacy Restoration LLC
Hello Robert,
Thank you for the great feedback! We're so glad to hear you had a positive experience. It's great to know that Isaiah provided strong communication and quality workmanship throughout your project. We truly appreciate your support! Please keep us in mind for any future projects, and don’t forget about our referral program. We’re always here if you need anything!
Wendy Liscia
Wendy Liscia 2026.03.25
     
Brian is very friendly and informative guy! Easy to question and honest with answers.
Reply from Legacy Restoration LLC
Hello Wendy,
Thank you for your kind words! We're happy to hear Brian made your experience easy and informative. Providing honest and helpful guidance is something we take seriously, and we appreciate you taking the time to share your experience! Please keep us in mind for any future projects. We’re always here if you need anything!
andrew wells III
andrew wells III 2026.03.24
     
I’d usually don’t trust door-to-door salesman as most of them are actually sketchy, but Phil was actually very helpful very informative and Helped the process along smoothly for getting my roof repaired all in all not a bad experience
Reply from Legacy Restoration LLC
Hello Andrew,
Thank you so much for your kind words! We’re thrilled to hear that Phil was helpful, informative, and made the roof repair process smooth for you. We really appreciate you trusting us with your project and are glad it was a positive experience. Please keep us in mind for any future projects, and don’t forget about our referral program, we’re always here if you need anything.
Jenny Remigio
Jenny Remigio 2026.03.22
     
Absolutely amazing job. Everyone was fantastic and worked so well with us. The roofers did great and cleaned up after themselves. Overall, a great co.pany to work with.
Reply from Legacy Restoration LLC
Hello Jenny,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our team and that everything went smoothly from start to finish. We really appreciate you taking the time to share your experience and hope you enjoy your new roof for years to come! Please keep us in mind for any future projects, and don’t forget about our referral program, we’re always here if you need anything.
paw eh
paw eh 2026.03.19
     
Reply from Legacy Restoration LLC
Hello Paw,
Thank you so much for the 5-star review! It was a pleasure working with you, we truly appreciate your support.
Dynamic Reviewer
Dynamic Reviewer 2026.03.19
     
Legacy Restoration has an amazing team! They are supportive, knowledgeable, collaborative, and honest. They helped guide me through the health of my roof, windows, siding, etc. I appreciated Mr. Everett's demeanor. He did a great job showing me aerial shots of my roof taken from his drone. Didn't know this was an option.
Reply from Legacy Restoration LLC
Hello,
Thank you so much for your kind words! We’re thrilled to hear you had such a great experience with our team. Providing supportive, knowledgeable, and honest guidance is exactly what we strive for, so it means a lot to know that came through. We’re especially glad to hear Mr. Everett made a positive impression, being able to show those aerial drone photos really helps give a clear picture of your home’s condition. We truly appreciate you trusting Legacy Restoration with your home. Please keep us in mind for any future projects, and don’t forget about our referral program, we’re always here if you need anything!
Nash Miller
Nash Miller 2026.03.19
     
They handled my roof with my insurance after hail damage. Took a while because insurance didn’t want to cover the full roof but they ended up getting the full roof covered without me having to do anything! Great company! Darryl is great to work with also!
Reply from Legacy Restoration LLC
Hello Nash,
Thank you so much for your kind review! We’re really glad we could help navigate the insurance process and get your full roof covered, that’s exactly what we’re here for. We know it can take some time, so we truly appreciate your patience along the way. We’re so happy to hear about your experience with Darryl, he’ll be thrilled to know he took great care of you! Thanks again for trusting us with your home. Please keep us in mind for any future projects, and don’t forget about our referral program. We’re always here if you need anything!
Catherine Rosenberg
Catherine Rosenberg 2026.03.18
     
Wished with this company regarding my roof. They were quite professional,, approachable, knowledgeable and trustworthy! I highly recommend this company!
Reply from Legacy Restoration LLC
Hello Catherine,
Thank you so much for your kind words! We’re thrilled to hear you had a positive experience with our team and felt confident in our professionalism and expertise. Your recommendation means a lot to us! Please keep us in mind for any future projects, and don’t forget about our referral program. We’re always here if you need anything.
Mike Moeschter
Mike Moeschter 2026.03.13
     
Company does not respect no soliciting signs!
Reply from Legacy Restoration LLC
Hello Mike,
We sincerely apologize that the no soliciting sign on your property was overlooked. That is not the experience we want anyone to have. We have shared this feedback with our leadership team so it can be addressed internally. Thank you for bringing this to our attention.
Adam
Adam 2026.03.12
     
Reply from Legacy Restoration LLC
Hello Adam,
Thank you for the 5-star review! We appreciate you taking the time to share your rating and your support of our team.

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