Latitude Suites Reviews

Dear LC,
Thank you so much for your wonderful review! We’re delighted you enjoyed your stay, breakfast, and our friendly staff. Carol will be so happy to hear your kind words. We look forward to welcoming you back to Latitude Suites!
Sincerely,
Management

Dear Mr. Vore,

Thank you for taking the time to share your experience. We sincerely regret that the refund committed to your wife was not completed within the timeframe originally anticipated.

At our hotel, we take every commitment made to our guests seriously. We acknowledge that, in this instance, the process required more time than our usual standard, and we understand the frustration that a delay of this nature can cause.

Please be assured that we remain fully committed to honoring the refund that was promised. Our team is personally overseeing the matter to ensure that the agreed-upon amount is processed appropriately and brought to a prompt resolution.

We greatly value the trust our guests place in us, and we believe that exceptional hospitality extends beyond the stay itself particularly in how we respond when something does not proceed as expected. We appreciate your patience and the opportunity to make this right.

Sincerely,
Management

Dear Michelle Vore,
Thank you for taking the time to share your experience. Please accept our sincere apologies for the frustration and inconvenience you encountered during your arrival. We understand how disappointing it must have been to learn of an unexpected balance at check-in, particularly after being advised that your reservation had been arranged and confirmed.

We have reviewed the matter and have credited the $112.58 difference back to you. We sincerely regret the miscommunication regarding the application of your previous stay credit and understand your concerns regarding the lack of clarity prior to your arrival.

Providing our guests with clear, accurate information and a seamless experience is extremely important to us. We apologize that we fell short of that standard in this instance, and we appreciate the opportunity to address the matter.

Sincerely,
Management

Dear DG,

Thank you for staying with us and for sharing your feedback. We understand that breakfast policies can vary between hotel brands and properties. At Latitude Suites, breakfast is offered at a minimal charge of $10 per adult and $6 for children above 12 years old, in accordance with our brand standards.

We appreciate you choosing to stay with us and hope you had an enjoyable overall experience. We look forward to welcoming you back on your next visit.

Sincerely,

Management

Dear Isaac Yagod,

Thank you so much for your wonderful review! We are truly happy to hear that you enjoyed your stay with us and that our team made you feel so well taken care of. It means a lot to know that you loved the rooms, cleanliness, comfort, and overall atmosphere of the hotel.

We’re especially glad to hear that Latitude Suites has become a favorite destination for you. We look forward to welcoming you back again soon and making your next stay just as enjoyable. Thank you again for your kind words and for choosing to stay with us!

Sincerely,
Management

Dear Jan M,
Thank you for sharing your experience. We sincerely understand how significant a $700 stay can feel, particularly given your circumstances, and we’re sorry that your experience left you feeling that way.

Since January 2026, the property has operated as **Latitude Suites by Hyatt**, with rates determined by market conditions, demand, availability, and the specific suite category reserved. As an all-suite property, we offer accommodations of varying sizes, including suites designed for larger parties of five or more guests, which naturally results in different rates.

We value every guest and take concerns regarding pricing very seriously. While rates can vary considerably based on the circumstances of each reservation, we appreciate you sharing your perspective and giving us the opportunity to provide some context.

Sincerely,
Management

Dear Pinchus Yagid,
Thank you so much for such a wonderful review! We’re delighted to hear that you enjoyed your stay and found everything from the room and bed to the cleanliness and comfort to be just right. It means a lot to know that our team helped make your visit special.

We’ll be sure to share your kind words with our night receptionist and the rest of the team. Knowing that you felt welcomed and well cared for is the best compliment we could receive.

We truly appreciate you choosing to stay with us, and we can’t wait to welcome you back again soon!

Sincerely,
Management

Dear Becki Grimsley,
Thank you so much for taking the time to share such a wonderful review. We are delighted to hear that you had such a comfortable and relaxing stay with us.

It is especially gratifying to know that you enjoyed the shower, comfortable bathrobe, and our bed with its perfect balance of firmness and softness. We are also pleased that you appreciated the clean, updated décor and attentive service.

Your kind words mean a great deal to our entire team. We truly appreciate your business and look forward to welcoming you back for another excellent experience soon.
Sincerely,
Management

Dear Dan Lavrich,
Thank you so much for such an incredible review! We’re thrilled to hear that your stay exceeded expectations and that you enjoyed the spacious layout, comfortable sitting area, full-size refrigerator, pull-out sofa, and the added privacy of the separate bedroom area.

It’s wonderful to know that the bathroom, shower pressure, hot water, and multiple shower options made your stay even more enjoyable. We also love hearing that the room temperature stayed comfortable and consistent throughout your visit—and that your third-floor room provided the quiet, relaxing atmosphere you were looking for.

We truly appreciate you taking the time to notice and mention all of these details. Our goal is to provide more than just a room we want our guests to feel like they have a comfortable space to truly relax and settle in. Hearing that you experienced exactly that means the world to our team.

Thank you again for staying with us and for sharing such a thoughtful review. We’d be delighted to welcome you back for another wonderful stay!
Sincerely,
Management

Dear Paul Thompson,

Thank you so much for the wonderful 5-star review! We’re delighted to hear that you enjoyed your stay at Latitude Suites Tinton Falls. Your kind feedback means a lot to our entire team, and we truly appreciate you choosing to stay with us.

We look forward to welcoming you back again soon!

Sincerely,

Hotel Management

Dear Maureen Baxter,
Thank you so much for your wonderful five-star review and for choosing to stay with us for your group reunion! We are delighted to hear that our convenient location, welcoming team, and comfortable accommodations helped make your stay such a memorable experience.

It is especially rewarding to know that you found your room immaculate, comfortable, and thoughtfully appointed, and that our staff went above and beyond to make you feel welcomed and well cared for. Providing exceptional hospitality is at the heart of what we do, and your kind words are a wonderful encouragement to our entire team.

We truly appreciate your recommendation and are thrilled to know you would choose to stay with us again. We look forward to welcoming you back for your next visit and making it just as exceptional!

Best Regards,

Hotel Management

Dear Jessica Jackson,
Thank you very much for taking the time to share such a thoughtful review. We are delighted to hear that you enjoyed our spacious, clean accommodations and had such a positive experience with our front desk team.
We especially appreciate you recognizing Kim and Ayaz. Their commitment to providing attentive, flexible, and personalized service is something we truly value, and we will be sure to share your kind words with them.
It was a pleasure having you as our guest, and we sincerely look forward to welcoming you back on your next visit. We hope to make your next stay just as comfortable and memorable.
Warm Regards,
Hotel Management

Dear Richard Nguyen,

We are deeply concerned to hear about your experience and appreciate you bringing these matters to our attention. A $50 charge for checking in just 30 minutes early is absolutely not our normal practice, and we are astonished to hear this occurred. We will investigate the charge immediately and, if an early check-in fee was applied, we will ensure it is refunded.

We also take your concerns regarding dining options and billing very seriously and will review these matters with our team. Thank you for bringing this to our attention.

Sincerely,

Hotel Management

Dear Kingsley Arthur,
Thank you for your exceptional five-star rating. We sincerely appreciate you taking the time to share your feedback and are delighted to know that your experience with us met your expectations.

Your recognition is truly valued by our entire team and serves as a wonderful reflection of our commitment to delivering outstanding service, comfort, and genuine hospitality. We look forward to the pleasure of welcoming you back and providing you with another memorable stay.
Sincerely,

Hotel Management

Dear IK,
Thank you sincerely for your exceptional five-star review and for your generous recognition of Ayaz and our team. We are delighted to know that you enjoyed the comfort, cleanliness, and hospitality at Latitude Suites Tinton Falls.

Your kind words are truly appreciated and will be shared with Ayaz and the entire team. We are grateful for your recommendation and look forward to welcoming you back for another memorable stay.

With warmest regards,
Hotel Management

Dear Mohamed Azaan Ahmed,

Thank you for your kind review! We’re delighted that our 24-hour front desk made your late arrival more convenient and stress-free. It was our pleasure to be here for you, and we hope to welcome you back again soon!

Sincerely,
Management

Dear Fabrizzio Andre Rios Narvaez,

Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay and found our property a great choice for both business and leisure. We truly appreciate your kind words and look forward to welcoming you back soon!
Sincerely,
Management

Thank you, Lily, for taking the time to share your positive feedback! We’re delighted to hear that you felt safe and comfortable during your stay and that you found our hotel clean and professionally managed.

We truly appreciate your kind words and look forward to welcoming you back again soon!

Sincerely,
Management

Thank you, Elysé, for your wonderful review! We’re so glad to hear that you found the bathroom clean, spacious, and well stocked. We truly appreciate your feedback and hope to welcome you back for another comfortable stay soon!

Sincerely,
Management