Kozi Warm

Kozi Warm Reviews

Excellent rating
     
4.6 | 87 reviews
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Kozi Warm
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Reviews

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4.6

| 87 total

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Finn case
Finn case 2026.02.19
     
Had a really great experience with Koziwarm, competitive quote for a boiler and looking forward to the install, had four other local companies and by far this was the most informative and has left me feeling confident of my choice thanks Adam
Reply from Kozi Warm
Hello Fin, thank you for your feedback it's really great to hear. We are really pleased you were happy with the quote provided and that Adam left you feeling confident. We are looking forward to installing your boiler!

If you need anything, you know where we are!

Thanks again for choosing us to install your new boiler Fin.

Koziwarm are based in Brightlingsea but cover Colchester, Ipswich, Witham, Braintree, Tiptree, Sudbury, Manningtree, Stowmarket, Dedham, Clacton-On-Sea and surrounding areas.
JULIA ARMITAGE
JULIA ARMITAGE 2025.12.19
     
Thank you for the efficient service once again on my daughters boiler installation. From getting the quote to a quick install date. Very efficient and quick. Nice and toasty now for Christmas.
Reply from Kozi Warm 2025.12.19
Hello Julia, Thank you so much for your lovely feedback! We’re really pleased to hear your daughter’s boiler installation went smoothly and that everything was up and running quickly, perfect timing for a warm and cozy Christmas. At Koziwarm Plumbing and Heating, based in Brightlingsea and covering Colchester and the wider Essex and Suffolk regions, we always aim to make the process of getting a new boiler as efficient and stress-free as possible. Your comments mean a lot to the team.
Enjoy the warmth, and thank you again for choosing Koziwarm, have a great Christmas.
Anastasia Ike
Anastasia Ike 2025.12.05
     
Mike from Koziwarm came to redo our bath and kitchen caulk and he did such an awesome job! He was very efficient and thorough, taking the time to remove a previously done one and apply a much neater and more effective seal. He also fixed our toilet flush perfectly. Really happy with their services!
Reply from Kozi Warm 2025.12.05
Hello Anastasia, Thank you so much for your feedback it means a lot to us. We’re really pleased to hear you’re happy with the work Mike carried out on your bath and kitchen caulking, as well as fixing your toilet flush. We will pass on your kind words to Mike! At Koziwarm Plumbing & Heating, we pride ourselves on delivering reliable and professional services, whether it’s boiler installation, new boilers, boiler servicing, boiler repairs, or general plumbing repairs. Based in Brightlingsea, we proudly serve Colchester and the wider Essex and Suffolk areas, ensuring customers receive top quality solutions at competitive prices. Your feedback helps us grow and continue providing trusted local services. If you ever need assistance with your heating or plumbing again, we’re just a call away! Thanks again Anastasia!
Mandy Potter
Mandy Potter 2025.11.16
     
I just wanted to thank you all there for the great work in replacing my new boiler on Thursday, 6th November. I am totally amazed that in less than 4 days from my request, the old was out and the new boiler was in, up and running. Thank you so much for this given my current personal situation. Please pass on my very grateful thanks to your 2 engineers. They were friendly, polite and professional and worked very hard all day to get the job completed. Thank you so much again.
Reply from Kozi Warm 2025.11.17
Hello Mandy, that's brilliant to hear you were happy with your recent boiler replacement carried out by our team. At Koziwarm, we’re committed to providing fast, professional, and friendly service and we’re so pleased we could get your new boiler installed and running within just a few days of your request. Your kind words about our engineers mean a lot. We’ll be sure to pass on your thanks! They always strive to deliver top quality workmanship and customer care.
Whether you're based in Colchester, Essex, Suffolk, or the surrounding areas, Koziwarm is here to help with expert boiler installation, servicing, and repairs. Thank you again for choosing us Mandy, we’re always just a call away if you need anything in the future.

Warm regards,
The Koziwarm Team
cathrina hunt
cathrina hunt 2025.09.15
     
SIMPLY THE BEST for price and fast service friendly and caring
Reply from Kozi Warm 2025.10.31
Thank you so much for your great feedback! We’re thrilled to hear you found our service fast, friendly, and great value. At Koziwarm, based in Brightlingsea near Colchester, we pride ourselves on delivering reliable boiler installations, repairs, and servicing, all at competitive prices. We really appreciate your support and look forward to helping you again in the future!
Ari Senthil
Ari Senthil 2025.09.05
     
The plumber who came in didn't bring any equipment and managed to unclog the toilet with a towel. However, he didn't wear any gloves and then proceeded to wash his hands in the kitchen sink. Please wear gloves next time and bring appropriate equipment.
Reply from Kozi Warm 2025.10.31
Hi Ari, we’re really sorry to hear about your experienc, that definitely isn’t the level of service we aim to deliver at Koziwarm. We completely understand your concerns and appreciate you taking the time to let us know. Our engineers should always come fully equipped and follow proper hygiene procedures, including wearing gloves, especially during any plumbing or bathroom repair work.

We’ve spoken to the team to make sure this doesn’t happen again. We take pride in being a trusted boiler installer and plumbing service in Brightlingsea and Colchester, and your feedback helps us keep our standards high. If you’d like to discuss this further or if there’s anything we can do to make it right, please reach out, we’d really like the chance to restore your confidence in us.

Kind regards,
The Koziwarm Team
Andrew Gaskin
Andrew Gaskin 2025.08.28
     
Very quick response, plumber helpful polite and quick
Reply from Kozi Warm
Thank you for the lovely feedback! We’re really glad to hear our plumber was polite, helpful, and got everything sorted quickly. At Koziwarm, we take pride in providing a fast, reliable local plumbing service in Brightlingsea, Colchester, and surrounding Essex areas. Whether it’s a leak, repair, or full bathroom installation, our friendly local team is always here to help. Thanks again for choosing a trusted Brightlingsea plumber, we really appreciate your support!
Caterina Tonks
Caterina Tonks 2025.08.06
     
Liam replaced my hot water tank and boiler. He did a fantastic job, extremely skilled. Lovely lad. Would definitely recommend this company 100%. Would use again without a doubt.
Reply from Kozi Warm 2025.10.31
Thanks so much for your amazing review! We’re really pleased to hear Liam did such a great job replacing your hot water tank and boiler, he’ll be chuffed to know you’re happy with his work. At Koziwarm, we’re proud to be your trusted boiler installation and plumbing specialists in Brightlingsea and Colchester, providing reliable service and top-quality workmanship across Essex. We truly appreciate your recommendation and look forward to helping you again whenever you need us!
spider proton
spider proton 2025.07.21
     
This company came to fix a faulty shower and a dripping boiler pipe. They declared that the shower would need replacing and so would the boiler. They provided quotes for both. The shower WAS repaired by another company, and Koziwarm's quote for the boiler was the most expensive. They then had the cheek to charge for the quotes. Yes, you did read that correctly. There are many plumber and gas engineers in Colchester and the surrounding areas. I'll be using a different one in future.
Jason Halls
Jason Halls 2025.02.27
     
Koziwarm are a very professional run business. I found them to be very polite and friendly with a great working ethic. They have done an excellent job of our Victorian terrace house. New boiler and radiators fitted throughout. I am more than happy with their work and the company in general. 100% recommend them.
Reply from Kozi Warm 2025.03.07
Thank you very much for the appreciation Jason, we aim to follow up with the best service we can.
Sonia Faraday
Sonia Faraday 2024.12.02
     
Koziwarm installed a totally new gas heating system in my home. Liam and Harry carried out the work and were professional, friendly, keeping us updated on their progress, with a high standard of workmanship. I will definitely use Koziwarm again on other works in the future.
Andrew Claridge
Andrew Claridge 2024.10.14
     
Fast response. Nice people. Sensible price. Great installation.
Reply from Kozi Warm 2024.10.15
Thank you very much, we are very pleased your happy with our service.
Tom Geddes
Tom Geddes 2024.10.13
     
Prompt and excellent service from friendly and helpful engineers.
Reply from Kozi Warm 2024.10.15
Thank you very much, we are very pleased your happy with our service.
2024.09.09
9
New bathroom tap fitted Great service. My tenant wansn’t home when they first arrived so they rearranged without fuss or charge. Job completed to a high standard.
Catherine Allen
Catherine Allen 2024.09.08
     
Their customer service is very good but sadly the workmanship is terrible. Kozi warm drilled through pipes they had just installed causes significant leak in our new extension. They installed a new heating and hot water system and in doing so ripped built in furniture off the wall, scratched painted wardrobes beyond repair, left their lunch rubbish under the floorboards, ruined carpets and did not replace the floorboards they shattered. We were left with a poorly functioning system and when they visited to try and get hot water to all rads all they did was increase the temperature of the boiler (at the peak of energy prices)and the pressure to unsafe levels. We thought we had been able to cut our losses but 2 years on and we have just had to make a claim on our house insurance because of faulty plumbing connections. British Gas advised that they had no idea how a leak hadn’t happened before and said not to get KoziWarm to return.
Laurence Nichols
Laurence Nichols 2024.08.12
     
The two installers arrived on time and had the new oil boiler fitted within the stated 3 days with all the new pipe work and electrics replaced. I am very happy with the work carried out by the installers and everything was left clean and tidy at the end of the installation.
Reply from Kozi Warm 2024.09.11
Thank you very much, we are very pleased your happy with our service.
James Crossley
James Crossley 2024.06.13
     
excellent service, professional staff
Reply from Kozi Warm 2024.07.09
Thank you very much, we are very pleased your happy with our service.

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