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Reviews ( 80 )
Charlie Ashby
2022.04.29
Positive
Quality
Responsiveness
Value
The service was excellent. Everything was on time and the guys were extremely helpful and diligent in making sure our stuff went where we wanted it to and was undamaged. Great job!
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Zara Anderson
2022.04.29
Positive
Professionalism
Quality
Responsiveness
Value
In the lead up to moving day the booking team were very active and cooperative in liasing with me to make sure I had the right service and deal for best value for money. On the day the team that moved my items were very efficient and friendly. I would use this service again and recommend to others.
Joanne Marriott
2022.02.25
Positive
Professionalism
Quality
Responsiveness
Value
Tony was so helpful throughout the whole process, very approachable & reassuring.
The crew arrived at the agreed time on the day & were very organised & efficient, nothing was too much trouble.
Thank you all for ensuring my moving day went without a hitch!
Anne Helen Donnelly
2022.02.11
They sent one guy over to pack the home of a family of 4 in 2 days. Unsurprisingly he didn't finish then the upload crew had to pack. They forgot to pack the microwave but packed other things we had told the original guy not to pack. Also, do not believe their initial quote. The bills and invoices keep rolling in after you pay that. Some $600 to deliver things to new location as they said original location would cost us an extra >$1K for whatever reason. We were told we would have a grace period of 3 or so weeks to determine whether we needed storage at the other end. Nope. Got charged £585 handling fee and £153 storage immediately upon arrival. Let's hope when the goods arrive they are in decent shape! Buyer beware...
Reply from Kent Removals Ltd
2022.02.13
Hi Anne
Can you please send us the reference number
We looked on our data base and we didn't find someone with your Name
We are Kent removals ltd
Based in Dartford, United Kingdom
Or can you contact me direct on 07446816607
Best regards
Kent removals ltd
Jeff Riza
2021.12.29
Recently used Kent Removals and they were great throughout. Alice as nice and friendly when going over what was needed and the move was completed easily and with no fuss (apologies for the amount of dust on some of our furniture). Hopefully we're in our forever home now, but I wouldn't hesitate to use them again if needed!
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Jamie Monaghan
2021.06.25
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Raymond Marcus
2021.06.04
I m writing this review because I so happy about the service that Kent Removals provided to me! Kent Removals handled our home move with ease and great professionalism. Fantastic and truthful people. They were very polite, friendly and accommodating. We would definitely recommend and use again!
Javier
2021.05.29
Critical
Professionalism
I asked for a quote in WeCareRemovals and they assigned me this company. They quoted for a fixed rate but once they finished the job they asked for additional fees which weren't agreed nor shown in their Terms and Conditions. It took longer to do the job they had quoted. I did a video survey with them to fully assess the amount of work required and they sent me a quote based on this. Now they are threatening me with penalty fees if I don't pay the amount their are claiming. Avoid this company at all cost.
Reply from Kent Removals Ltd
2021.06.04
Hi Javier
Thank you so much for your Feedback and im really sorry to see that you was unhapy with our services
1. We subcontract the job from another company
2. We never negociated with you direct
3. We never made a survey
4.All our qoutes are based by hourly Charge please check our website https://kentremovalsltd.co.uk/free-quote/
5.We never contact you to threatening to make the payment
You just make a big confusion , we are establised in 2016 , and we never ofer a fixed qoute
Can you please provide any corespondence between KENT REMOVALS LTD and you
Best Regards
Daniel
Martin Graham
2021.05.28
I definitely recommend Kent Removals for house removals and containerised storage. The team arrived on time and they did a great job. These guys were professional, polite, and helpful. Nothing is broken. Price is better than other companies in London. Highly Recommended!
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Peter Jenkins
2021.05.25
I had an emergency and when I called Kent Removals they arrived within 30 minutes. The truck was big and everything fitted perfectly. My belongings were handled with care and didn’t end up with a single broken item. The guys were professional, helpful, and very fast. Service is better than other removals company. If you need a removal company I will highly recommend Kent Removals.
Randall Calvin
2021.05.21
Positive
Punctuality
Value
This is the third time in three years that I have used Kent Removals and I return for a reason - each time I have found them professional, reliable, efficient, easy to communicate with, and well trained in techniques of keeping things safe when moving. Daniel and the team are always extremely friendly and helpful. These guys always work non-stop. Appreciated all of their help. And very reasonable pricing too. Highly recommended to anyone.
Lucas Wagner
2021.05.18
Kent Removals recently moved our office into storage and they provided a great service; on time, friendly, careful and helpful. They moved everything effortlessly, nothing was too much trouble and they could not have been more helpful. Great service and a competitive price. Highly recommended!
Jeffrey Thrash
2021.05.10
Positive
Quality
Responsiveness
We have use Kent Removals already a couple of times, and as always they are just great, quick, and professional. William, and the team always did a great job on our move. They always very responsive, flexible, and efficient. The fees are very competitive, and every staff member has always been courteous and hardworking. Everything arrived intact and was stripped/reassembled where needed. Highly recommended. Would use them again, if we ever move in future
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Marcus Johnson
2021.05.05
Positive
Punctuality
Value
Reasonably priced. The 2 guys were punctual, polite and moved at a good clip. I had them pack me and unpack me. I was really happy with their service.
Dennis Alfred
2021.05.04
Positive
Professionalism
Value
Good Experience
Kent Removals moved us recently. Adam and the team worked so hard and nothing was too much trouble in positioning furniture, and at every stage, they kept checking in to make sure that we were happy. They were excellent from start to finish. Before the use of Kent Removals, we used another removal company the company was not well. But Kent Removals service and price is much better than other companies. We would never use anyone else. We thank Kent Removals for supporting the Community in which they operate.
Alatorre Harvey
2021.04.27
Positive
Responsiveness
Value
Our experience from start to finish with Kent Removals was amazing. They provide such an incredible service. Their workforce respects you and your space and belongs in your homes. They handle all items with care and pack everything excellently. Moving is a stressful experience but Kent Removals took all the stress out of moving. The last time we used another removal, the service is not well, but Kent Removals service, team, and price are very much better than other removals. We would never use anyone else. I can’t recommend Kent Removals highly enough. Thank you.
Santos Stokes
2021.04.24
Positive
Quality
Value
Fantastic service! I have used them previously to move within London and the price was very reasonable. The communication was great they were on time, and super nice too. These guys were so professional, friendly & very experienced. So smooth and they really went the extra mile to make sure everything was in the right room on delivery. Will be booking again next time. Highly Recommended!
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Evert Lockman
2021.04.24
Positive
Punctuality
Responsiveness
I was very anxious about the move as we were moving to two properties in different counties after 18 years, A friend recommended Kent Removals. The removal people were hard working and very quick, taking care of every item. We were very happy with their honest and reliable service. The price was reasonable. Would definitely recommend!
Bentley Steven
2021.04.23
Positive
Punctuality
Responsiveness
Value
This was our 2nd time working with Kent Removals. The removal team are always friendly, helpful, great and extremely hard working. They always provide such an incredible service. And the price and service is much better than other companies. I would very highly recommend them and if I was moving again there is no one else I would use. Hands down the best out there!1
Wendell Flores
2021.04.23
Kent Removals helped us move our office furniture from our old office to our new one across the other side of the State. They deliver all of our belongings when requested and on time. The packing and removal team were great - fantastically efficient, helpful and friendly. The office were really helpful in arranging everything including taking the final booking. Very impressive service than other companies. I would highly recommend Kent Removals to anyone who wants to move Office, especially if you need loading and unloading facilities.