Thank you so much for sharing your wonderful experience with us! 😊 We are delighted to hear that you felt safe and welcomed. Our goal is to offer a nurturing environment for everyone. Wishing you all the best on your ongoing recovery journey!
We sincerely appreciate your positive feedback! 😊 Our team works hard to provide the best support, and we're here to assist you whenever needed. Your encouragement means a lot to us. Best wishes on your continued journey to wellness!
Luis Sosa2025.12.02
Awesome place, lots of helpful staff that go above and beyond. Food is delicious 😋
We're overjoyed to hear about your positive experience! 😊 Our team is dedicated to going the extra mile, and we're glad you enjoyed the meals as well. Your kind words brighten our day. Wishing you all the best on your path forward!
Melissa Younus2025.11.25
Will be eternally grateful forever. I feel like a new, wonderful person! Thank you so much!
Your words touch us deeply. Knowing that our support has helped you find such a wonderful sense of renewal means everything to us. It's a privilege to have been part of your journey, and we're endlessly thankful for the chance to help. Wishing you continued strength and happiness ahead.
Hello! We truly appreciate your feedback and are so glad that you had a positive experience with us. Your journey is important to us, and we're delighted to have been a part of it. Thank you for choosing Kemah Palms Recovery® Texas for your recovery needs!
Anthony Riley2025.11.23
The recovery program over all was worth it,and I would refer the program to someone who is really serious about they sobriety...
Peter, your lovely words about our therapeutic environment mean so much. We're grateful to be part of your journey.
Angela Darling2025.11.12
Very positive experience at Kemah Palms Recovery. Staff is professional and knowledgeable. Every effort is made to ensure a comfortable, safe and productive stay. I highly recommend this treatment center if you’re struggling with addiction/alcoholism and you want to get well!
We sincerely appreciate your uplifting feedback! It’s heartening to hear that you found our team professional and that your experience was positive. We are committed to providing a safe and supportive environment for all our guests. Wishing you all the best on your journey to wellness!
James Layman2025.11.08
Candice and ms day saved my life place is amazing and the ra cat is really cool too
We're incredibly grateful for your kind words, James! It's wonderful to hear how much of a positive impact Candice and Ms. Day have had on your life. Plus, we're glad to know that you enjoyed the company of our cool RA cat! 😊 Wishing you all the best on your continued journey.
Thank you so much for your fantastic rating, Bethany! We’re so happy to know you had a positive experience with us. Your support lifts us up and motivates our team to continue providing the best care possible. Wishing you health and happiness on your journey ahead!
Elise Twyman2025.11.07
It was ok very okay they do not have massages that is false advertisement and the counselors do not follow confidentiality rules and there is no nap time and the food is very ok and the pool is not being used ever but all the hard work and kat is the best RA there she has the best advice
We're incredibly appreciative of your wonderful rating! 🌟 It's great to know we made a positive impact. Your encouragement inspires us to always aim high in serving our community. Wishing you all the best on your path forward!
Richelle Parker2025.11.06
This place saved my life and the staff is amazing! Thank you Kemah Palms Recovery!
We're enormously grateful for your kind words, Richelle! Knowing that we're able to make such a meaningful difference is truly heartwarming. Your trust in us propels our motivation to support and heal. Best wishes as you continue on your journey!
Caleb Rhodes2025.10.27
I wish there was an option for zero stars! It's a beautiful facility but that's all it has going for it. Don't be fooled by their online presence. Choose another option! I did the full 120 day program and it gets really rough once you transition to PHP, IOP, and sober living. "Into Action" and "The Well" are so much better options and they're only minutes away.
If I could provide zero stars I would. The administrative staff leaves much to be desired. Their lack of comprehension regarding FMLA policies and procedures is abysmal. Supporting my daughter and though her wellness journey was made much more difficult by Jennifer Klemme and Tabitha Snow. I can only imagine what others have experienced as mine was subpar on every level.
Let me start by saying I wasn't there for recovery I was there to have a family session with the person I dropped off there. For the recovery portion I would say he is doing great although I know he needs structure but i dont think he needs control the way it seems the counselor controls every thought and decision for him. Most of the staff is great at communicating with me when I call since I am on his ROI. My 2 stars come from the family session I was asked to come in and attend. This session should have been about my loved one not about me and the counselor we had made it feel like it was all about me. At some points I think she forgot I was human with feelings and in the room. I have tried to reach out to the director over clinical but the voicemail is full and I haven't been able to get a message to her or a call back from trying to ask other departments to speak with her. My next step is trying to figure out who else I can talk to before going to the CEO to explain the situation and exactly how things happened. I don't normally leave reviews and depending on if I can ever speak to anyone higher up and things are handled better I will change my review because the other staff members have been great, my loved one seems to be learning alot and working the program and in fact is about to graduate from the program. I do believe their method and program works if the person wants it to but just be careful with the counselors. The one we had (who is his counselor throughout his stay) came about with the wrong approach in my opinion. I can only speak on the experience I had I am sure the other counseling staff is great and maybe this one is too but in our session I cannot confidently say that. I can say I wish my loved one had a different counselor but that is out of my control.
Courtney, thank you for taking the time to share your feedback and for supporting your loved one through this important journey. I’m truly sorry to hear that your family session experience did not feel supportive and that you had difficulty reaching our clinical leadership. That’s not the standard we strive for at Kemah Palms.
I would like to personally connect with you to better understand what happened and ensure your concerns are addressed. Please call me directly at 713-409-9594. Once we’ve spoken, I’ll have this number removed from this forum.
Your loved one’s recovery and your family’s trust mean a great deal to us. I look forward to hearing from you.
We're incredibly thankful for your positive rating, Clara! It's immensely fulfilling to know we could make a difference. Your trust fills us with enthusiasm to keep providing the best care. Wishing you all the best on your journey!
J.C. Herrington2025.06.13
I had little to no hope before coming to Kemah Palms Recovery. I had just spent 8 days at a med-center hospital after a suicide attempt and they wouldn't discharge me unless it was to a rehab. Kemah Palms was actually my 6th rehab in the past year and a half. It was the first one I actually finished. I had left against medical advice at all the others. I was on a tremendous downward spiral with so much momentum that there was no stopping this fall. I was coping with the pressures of a recent divorce and spending the last two plus years fighting for my son's life who had had 4 open heart surgeries and 3 brain surgeries amongst many others. That was in addition to life's other traumas and pressures. I am dual diagnosed and my PTSD is so extreme it doesn't usually allow me to deal with situations of chaos and high stress. The team at Kemah Palms developed a treatment plan just for me and weren't so legalistic with the rules that I couldn't make it through there, but also had enough order that it was a safe environment. Earlier in this review I mentioned this being the first rehab I finished. That begs the question "what was different about Kemah Palms Recovery?" The biggest difference for me were that the people who are with you day in and day out are former recovering addicts themselves and actually care about recovery. They understand this is life and death and come at you from a place of understanding and love. From their director Paul (no one knows more about recovery than this man) to their clinical director Tabitha (compassionate and intuitive) to my counselor Mrs. Day (best in the business and a true overcomer) to all the RA's and I do mean absolutely all of them, they prioritize you as a person and put your recovery first. From Raquel (super sweet and caring) to Michael (now my sponsor and I wouldn't have it any other way) to Cody (a fantastic recovery ally who I can still call and process with today) to Kristen (super caring) to Christian (rooted in faith) to Matt (a caring recovery advocate) to Abbie (authentically cares for you as a person) to Julie (who knows how to keep you grounded) to Ember (heart of gold) to Ashton (strong advocate) Mandy (super love her and no more caring/empathetic person alive) to the nursing staff, Hailey,(actually saved me when I was choking and also grounded in faith) to Carmen (fantastic nurse.) From Ashlynn who was kind and caring during my intial call, to even Jennifer and Stephanie who make sure you're set up for success when you leave by making sure you have living arrangements and appointments set. Basically just everyone from the doctors to even the maintenance staff Andy, Curt, and Cameron, this place is all about recovery and doing what it takes to get you healthy and the best version of you. I must also mention Mrs. Clara the cook. That was some of the best eating I have ever had. I even spoke with the owners several times while I was there and they are absolutely awesome. You'd think a place like this would be profits over people and most rehabs are, but it is super refreshing that this is the exception to that rule where people and their recovery come first. I love this place. I have to mention the equine therapy they have with two awesome horses, (Star and Cassie) and Sparky the recovery dog was there to love on you when you needed a friend. The community and love here and the continued connection has laid the foundations for what my recovery will be for the future. I am now participating in their PHP program and Jason and John are fantastic. They are the counselors running that program and they really challenge your old thought processes. I am approaching 2 months sober at this time, which is huge if you know me, and nothing short of a present day miracle. If you're looking for a place to partner with you and give you the necessary tools for you to be sober and successful I highly recommend this place. Kemah Palms Recovery is more than a rehab, they are love. ❤️
We truly appreciate your heartfelt review! It's wonderful to hear that you felt supported and understood during your time with us. Every member of our team is dedicated to helping individuals on their recovery journeys, and it's amazing to see how you've progressed. We're excited to be part of your journey towards a healthier and more fulfilling life!
Elizabeth Faust2025.06.10
Well considering I’ve been to quite a few rehabs, Kemah Palms has hands down been the best one. All the staff was very welcoming from the moment I walked through the front door. Detox was surprisingly good, Residential had its ups and downs but that’s all about perspective. The counselors were amazing! Told me what I needed to hear not what I wanted to hear. I’ve never felt so confident in recovery. They gave me wonderful tools to use. Taught me away to handle life in a more affective way. I would recommend KPR to anyone looking to change their life.
Thank you so much for sharing your uplifting experience! Knowing that our team and services have positively impacted your journey towards recovery means the world to us. We're overjoyed that you felt confident and equipped with the right tools. We're here cheering you on, every step of the way!
Kelsey Cochrane2025.06.10
I was unsure of how this program would benefit my recovery in the beginning; I did not buy in fully for almost two weeks, but I am so glad I did. I want to thank the amazing staff- RA’s, Counselors, Admin, Groundskeepers, and especially the other clients I befriended along the way for their role in my recovery. I am a better man for it today, and I’m eternally grateful.
We're deeply grateful for your heartwarming feedback! It's wonderful to hear how our team played a role in your recovery journey. We're thrilled that you found support among our community, and we wish you all the best going forward. Your success story inspires us every day!
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