Had a fantastic kayaking and snorkeling trip with Jordie(apologies for not getting the Spanish spelling of your name). Really friendly, excellent value and kindly kept my little girl entertained after she decided the water was too cold (it really wasn't!) so I still got to do some snorkeling. Highly recommend!!
Excellent trip. Saw lots of lovely fish and star fish. Jordi was great guide. First time snorkellers easy to follow guidance and felt safe. Thanks
Reply from Kayaking Fuerteventura
2025.04.01
Thank you for your kind words! We're so glad you had a great time and felt safe during your first snorkeling experience. Jordi will be happy to hear your feedback!
We drove from Corrralejo (80 min) for the kayaking and snorkling tour of 2 hours. It already took 45 minutes before everyone had their gear like wetsuit, snorkle and kayak and we could go into the water. We then kayaked for 15 minutes for the guide to discover it was to windy and not safe enough to snorkle. We kayaked back for 20 minutes and that was the whole tour. We agree safety is very important and it didn't look safe, but this weather and water conditions could have been predicted and we could have been informed before driving all the way up here. The tour that would start later in the afternoon was cancelled because of these conditions. If a tour is 2 hours, we think it's very strange if more than half of the time is taken up by handing out gear and putting it back. The only positive thing: the guide was friendly and after we asked to get a refund we got half of our money back since this was definitely not the tour we expected.
Reply from Kayaking Fuerteventura
2025.03.24
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience didn’t meet your expectations. We understand how frustrating it can be when things don’t go as planned, especially after traveling such a long distance.
Regarding the weather conditions, we prioritize the safety and well-being of all our guests, and sometimes, these conditions can change unexpectedly, even if forecasts are available. We always aim to make the best decision on-site, and we appreciate your understanding of our guide’s decision to prioritize safety.
We do apologize for the time spent on gear distribution and setup. We recognize that this can affect the overall experience, and we are looking into ways to streamline the process so that more time can be spent enjoying the tour itself.
We are grateful for your kind words about our guide, and we’re glad that we were able to address your concerns with the partial refund. We take your feedback seriously and will work on improving communication and efficiency in the future.
Regarding the weather conditions, we prioritize the safety and well-being of all our guests, and sometimes, these conditions can change unexpectedly, even if forecasts are available. We always aim to make the best decision on-site, and we appreciate your understanding of our guide’s decision to prioritize safety.
We do apologize for the time spent on gear distribution and setup. We recognize that this can affect the overall experience, and we are looking into ways to streamline the process so that more time can be spent enjoying the tour itself.
We are grateful for your kind words about our guide, and we’re glad that we were able to address your concerns with the partial refund. We take your feedback seriously and will work on improving communication and efficiency in the future.
The course (booked via Aida) was perfect for beginners! We felt very well looked after by Vesko! He explained everything calmly and with humor!
Thanks a lot!
Reply from Kayaking Fuerteventura
2025.03.24
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that Vesko took such good care of you. It’s wonderful to know that his calm and humorous approach made your beginner course enjoyable.
We truly appreciate your feedback and hope to welcome you back for another adventure in the future!
We truly appreciate your feedback and hope to welcome you back for another adventure in the future!
Fantastic experience, for single person kayaking in ocean is quite a workout, I would suggest to go as a 2 person team rather than solo. It's OK to go solo if you've done kayaking before.
Reply from Kayaking Fuerteventura
2025.03.24
Thank you for sharing your experience with us! We’re so glad to hear you had a fantastic time. We completely agree that kayaking solo in the ocean can be quite a workout, and your suggestion to go as a two-person team is a great one for those looking for a more relaxed experience.
We’re happy to know that your experience was enjoyable, and we hope to welcome you back again, whether solo or with a partner!
We’re happy to know that your experience was enjoyable, and we hope to welcome you back again, whether solo or with a partner!
Verified
Fuerteventura trip of a lifetime!
Amazing trip. Our tour guide Chris was patient and explained everything perfectly before we set out in the ocean. He made everyone feel comfortable and never rushed us. Even though our group participants clearly ranged in age and strength, he took his time and waited for some to catch up. Snorkeling was great and pictures were taken throughout the whole trip. The weather did not disappoint even though the water was slightly choppy. I highly recommend this experience as I will never forget my tour here on the island. Thank you Chris and your team for making this a wonderful experience.
Reply from Kayaking Fuerteventura
2025.02.22
Thank you for your kind words and recommendation—we truly appreciate your feedback and are glad you had a memorable experience with us!
Verified
Great canoe experience with Chris.
Great experience with Chris. Picked up on time - very friendly. Well guided. Great trip - highly recommend.
Reply from Kayaking Fuerteventura
2025.02.22
We appreciate your feedback and are delighted that you had an enjoyable experience with us. Hope to see you again!
Amazing experience. Very kind, engaging professional staff. I would definitely recommend this and I'll be coming back for another dive some other time
Reply from Kayaking Fuerteventura
2025.03.24
Thank you so much for your wonderful review! We’re thrilled to hear that you had an amazing experience with us and that our team made a positive impact. It means a lot to us that you would recommend our service!
My first time kayaking and snorkeling.
Chris was very helpful and speaks good English which made it easier to know what I should do.
He took some lovely photos and videos to remember my experience.
All the best for the future.
Reply from Kayaking Fuerteventura
2025.03.24
Thank you for sharing your experience with us! We’re so happy to hear that your first time kayaking and snorkeling was a success, and that Chris was able to make it easier and more enjoyable for you. It’s great to know that you’ll have some wonderful photos and videos to remember your adventure by!
We wish you all the best as well, and we look forward to welcoming you back in the future!
We wish you all the best as well, and we look forward to welcoming you back in the future!
Me and my sister had an amazing time! The 2 members of staff were absolute diamonds, made us feel safe in the sea and helped us understand what we were seeing. Very much recommend and will 1000% be back if we can! Thank you so so much for a wonderful morning - Bethany and Emily x
Reply from Kayaking Fuerteventura
2025.03.24
Thank you so much for your kind words! We’re thrilled to hear that you and your sister had an amazing time with us. It’s fantastic to know that our staff made you feel safe and helped you enjoy the sea and its wonders. We truly appreciate your recommendation and can’t wait to welcome you both back whenever you’re ready for another adventure!
