Verified Company
The food was fine nothing to write home about but the service was subpar. For example, my friend is vegan and there are few things on the menu for her to eat. She didn’t want anything fried so asked if they can swap up the fake crab meat for avocado and the waitress made this whole speech about how “she needs to speak to chef to see if that aligns with his vision for the food he’s making”……. Are you for real? It’s nori with rice and a slice of avocado. Your vision should really be ensuring the best experience for your customers and trying to accommodate their dietary restrictions to best of your ability.
Then they didn’t know how to split the bill 5 ways.
Won’t be coming back
We had a great time. The food was tasty, but I’d recommend against ordering the Iron Men IV if you prefer things less salty. When we ordered, the waitress did mention that the broth would be “very rich,” but I was not deterred and curious to try it. It was tasty, but I’d probs have preferred what my gf got, which was the Showa Classic. We shared and enjoyed the INEZO Peach, a jelly-based sake drink. The servers were extremely courteous and responsive even though it took some time to get our orders in. If you’re dining here, expect a cozy experience since some tables are positioned quite close to one another or the bar seating to maximize utilization of the small space. I’d def come back the next time I’m on smith street.
Summary: 2 person meal with delivery fees/tax/driver tip = $85 and we didn't finish a single thing.
Ordered Tonkatsu and Showa ramen. One ramen bowl had 2 standard diameter and 1/8" thick slices that we'd expect from any other ramen spot. The other looked like it was sliced from the very end of the tied roast and were about half the diameter and only about 1/16" thick...a noticeable difference. Not the end of the world. Then we noticed that both were missing the scallions listed on the menu and no additional packet or side container was included. The Showa wasn't supposed to have bamboo shoots but there were enough for the person who doesn't like them to point out that they were in there. We ate about 1/3 of each because from the first bite they were both insane sodium bombs. Barely edible.
Oh yeah, the ribs. Not memorable for any positive reasons. May be ok at the restaurant but I doubt a 10 minute delivery ride will dry out ribs this fast. All the flavor was in the glaze, meat was nothing notable flavor-wise.
We won't be back.
I haven’t had a vegan ramen better than this in NYC, or been to a Japanese restaurant that offers the amount of vegan options they do!
Be sure to ask your server, a few dishes on the menu say vegetarian but they are in fact vegan!
Notable favorites: Captain Brooklyn, Fish and Chips, Yakionigiri
Unfortunately, I wasn't impressed by the Iron Men, takoyaki, or matcha fries - they were quite mid. The noodles were good quality but the broth had much to be desired and there were no toppings included which is not what I expect from a ramen shop.
The Point Blank ramen was good though and the outdoor setting was very nice.
Food is good, the dishes served are uncommon for the United States. The service is isn't very good, felt like the waitress couldn't spare us an extra 5 seconds and was running off. I noticed an Asian man and child come in after us, he was seated and served food before we received anything at our table. Also the waitress would give him more time and speak with him, felt like there was some discrimination. It is only bad for the business, I wanted to order more food but didn't want to wait another 50 minutes for a plate of oxtail.