Heritage Home Service

justcallheritage.com

Heritage Home Service Reviews

Excellent rating
4.8
6501 reviews Verified
Heritage Home Service
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Reviews ( 6501 ) 4.8

Barbara Gibeau
Barbara Gibeau
2024.07.25
Very expensive for a twenty minute job. Wish you was wasn't so expensive. Is there anything you can do about that? Most people can't afford you, especially my age. Not right!
Reply from Heritage Home Service 2022.10.07
Barbara, we totally understand your concern, however, we are experts in our field and we do the job the right way every time, whether it takes us 10 minutes or 10 hours, the price will be the same. We appreciate the feedback, trust us, we aren't out to get you, we just aren't for everyone.
Bonnie Ota
Bonnie Ota
2024.07.25
Reply from Heritage Home Service 2024.07.25
Thank you so much for taking the time to leave us a 5-star review, Bonnie! We are thrilled to hear that you had a positive experience with Heritage Home Service. We appreciate your support and are grateful for your kind words. Please don't hesitate to reach out to us in the future for any of your home service needs. Thank you for choosing Heritage Home Service!
Box of Frogs
Box of Frogs
2024.07.25
Excellent service from a well organized company
Reply from Heritage Home Service 2024.07.25
Thank you for the kind words and for recognizing the hard work of our team at Heritage Home Service - Commercial Ct. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
David Berube
David Berube
2024.07.25
Good fead back
Reply from Heritage Home Service 2024.07.25
David Berube, Thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Jesse Lima
Jesse Lima
2024.07.24
First of the workers were awesome . That’s about it the company called me Jeff not my name l, I paid almost 4k for a water heater! Absolutely disgusting. UPDATE I called a local plumber they told me the company ripped me off now my water heater is making noises, they connected it wrong and it was leaking I called a local plumber they fixed it for free.
Reply from Heritage Home Service 2024.07.23
Thank you for sharing your experience. Your feedback is important to us, and we'd like to address your concerns as soon as possible. Please reach out to our customer service team at +1 603-255-5869, and we'll work to make things right. UPDATE: We aplogize for getting your name wrong, it seems that your account had the wrong name on it. But we fixed it. Our General Manager, Eric, reached out to you to give you a call. Let us know when a good time is for you. We'd like to dicuss your review and understand where you are coming from. Thank you in advance.
Jw Wa
Jw Wa
2024.07.23
Received services today by Heritage Home . Our technicians name was James . We received a visit from James within 3-4hours of placing the call. James was prompt , professional and efficient. Solved our problem in an efficient timely manner . It was a small electric job but being out of state we needed someone reliable to handle . Job complete.
Reply from Heritage Home Service 2024.07.24
Jay, Thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Heritage Home Service - Commercial Ct. We appreciate your business and look forward to serving you again in the future.
jen mansfield
jen mansfield
2024.07.23
Reply from Heritage Home Service 2024.07.07
Hi Jen! We are thrilled to receive your glowing review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Jillie
Jillie
2024.07.23
We had Daniel come out to service our Central AC unit today. Daniel is very nice and knowledgeable and he went out of his way to find me information regarding upkeep of our central air unit. My dogs liked him immediately, so that was comforting.
Reply from Heritage Home Service 2024.07.24
Jillie, we are happy to hear Daniel was able to take care of your heating and cooling maintenances! Thank you for choosing and trusting Heritage Home Service. We look forward to serving you again!
Denise R Fix
Denise R Fix
2024.07.23
Reply from Heritage Home Service 2024.07.23
Hi Denise, thank you so much for taking the time to leave a review for Heritage Home Service. We appreciate your feedback and are glad to hear that you had a positive experience with our company. If there's anything specific that we can improve on, please don't hesitate to let us know. Your satisfaction is our top priority. Feel free to messgae me a Briannah.Costa@justcallheritage.com at your conveneince. Thank you for choosing Heritage Home Service for your home needs.
Robert Cox
Robert Cox
2024.07.22
Reply from Heritage Home Service 2024.07.23
Robert Cox, Your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Heritage Home Service - Commercial Ct. Thank you for choosing us for your needs - we appreciate your business.
Todd
Todd
2024.07.22
Excellent service professional friendly went above and beyond gave a us report and video so our association will cover leak from roof. Exceptional would always use you for any needs can't thank you enough you guys are the best
Reply from Heritage Home Service 2024.07.22
Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Heritage Home Service - Commercial Ct. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Joshua Spero
Joshua Spero
2024.07.22
Jake was punctual and professional. He was very patient with my family and I as he navigated our house to diagnose issues in our systems. I appreciate how he conducted himself in a less than ideal environment with kids, dogs, and stuff everywhere.
Reply from Heritage Home Service 2024.06.24
Joshua Spero, Customer satisfaction is our top priority, and we regret that we did not meet your expectations. We would like to investigate the issues you encountered further to ensure they are addressed promptly. Please call us at +1 603-255-5869 so we can discuss your concerns and work towards a resolution that meets your satisfaction. Thank you again for bringing this to our attention. UPDATE: We gave a call and left voice messages. We did try to have your appointment rescheduled but you did not want to proceed. We apologize that we could not meet your expectations. UPDATE: Called and left VM offering a free maintenance.
JG Numismatics
JG Numismatics
2024.07.22
Great Service!! Very knowledgeable and friendly. Was willing to answer any questions I had and explained the work he was doing in detail
Reply from Heritage Home Service 2024.07.23
Thank you for taking the time to give us this great review! We are so happy to hear you had a great expereince with Heritage Home Service. We appreciate you!
Katherine Greenlaw
Katherine Greenlaw
2024.07.22
I was extremely pleased with Jason! He was kind, helpful and professional. He took the time to discuss what he was doing and what my options were. I would definitely recommend him and Heritage.
Reply from Heritage Home Service 2024.07.22
Katherine Greenlaw, Thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Doug Tricarico
Doug Tricarico
2024.07.22
Adam Primeau was our technician and he was professional, courteous and knowledgeable. He clearly communicated what he was doing in terms of repairing our AC, making sure I was aware of different options and their costs. I appreciate that he took the time and had full transparency about the work.
Reply from Heritage Home Service 2024.07.22
Doug Tricarico, Thank you for the kind words and for recognizing the hard work of our team at Heritage Home Service - Commercial Ct. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Irene Rais
Irene Rais
2024.07.21
Service was very good.Mike took very good for us.
Reply from Heritage Home Service 2024.01.11
Hi Irene! We are so thankful for your 5 star review about the service provided by Mike! We are so glad that our team at Heritage Home Service was able to meet your expectations. We value customer service above all and are ecstatic to see that your experience exceeded them. Thank you again for your kind words and support. We hope you use us again for any other services you may require in the future.
Bill Keena
Bill Keena
2024.07.21
Refreshing - these guys were Knowledgeable, friendly and did great work at a fair price. Highly recommended!
Reply from Heritage Home Service 2024.05.13
Bill, thank you so much for your kind words! We are so elated to hear that you were pleased with your service and appreciate your glowing recommendation. We strive to consistently provide quality service and glad to know that our work met your expectations. We look forward to assisting you again in the future. Thank you again and have a wonderful day!
Marcia Duggan
Marcia Duggan
2024.07.21
Ryan was very professional, have used Heritage a few times now and have always gotten great service, thank you 😊
Reply from Heritage Home Service 2023.10.11
Hi Marcia Duggan, Thank you for the great rating! We love hearing from our customers!
beth omalley
beth omalley
2024.07.21
James and his partner were friendly polite professional and respectful!’ Great job!!!
Reply from Heritage Home Service 2023.08.30
Hello Beth! Thank you for taking the time share you experience with the world! We are so happy to hear that you had a great service experience with Chris! Have a great day!
John Merideth
John Merideth
2024.07.21
In replacing our water softener, we wanted to have an outlet box installed near the location of the water softener. Heritage has electricians to to that kind of work. They sent Jonathan Baez to complete this. He was professional, knowledgeable and did a first class installation of this outlet box, running cable from our power panel to where this box is located. The quality of the work was outstanding and Jonathan, explained everything in advance. It’s great to deal with a full service company like Heritage.
Reply from Heritage Home Service 2024.07.05
Hi John! Thank you for your review! We're glad Michael provided excellent service and recommendations for your water softener. It’s great to hear that your experience with Heritage continues to be positive. If you need anything else, please feel free to reach out. Thanks for choosing Heritage!