Heritage Home Service

Heritage Home Service Reviews

Excellent rating
4.9
6157 reviews Verified
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Reviews (6157)
JC DD
JC DD
2023.06.11
Positive
Punctuality
Quality
Responsiveness
Value
Jen was amazing, she knew what she was doing. She was professional and explained everything that was going on. There should be more women techs!
Reply from Heritage Home Service 2022.05.11
JC, thanks in advance for the kind review about Mike and his team! We're happy you chose Heritage Home Service for you heating and cooling needs!
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Eirik Esp
Eirik Esp
2023.06.11
Reply from Heritage Home Service 2023.06.11
Hi Eirik Esp, Thank you very much for taking the time to rate Heritage Home Service - Auburn. We love serving you and the Auburn community with stellar customer service and trusting us with your heating, air conditioning, plumbing and electrical services.
Brian Bedard
Brian Bedard
2023.06.10
Serviceman was exceptional at explaining the trouble in a way I could understand. Very polite, and knowledgeable
Reply from Heritage Home Service 2023.06.11
Thanks, Brian Bedard! We work really hard to provide every customer with the best heating, air conditioning, plumbing and electrical services possible. Thank you for sharing your experience with us. We appreciate your feedback!
Bubba Farmer
Bubba Farmer
2023.06.10
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Bryan provided exceptional service in diagnosing and repairing our AC system. Glad we found these guys!
Reply from Heritage Home Service 2023.06.01
Hi Bubba Farmer, Thank you for your review, we appreciate your feedback. Achieving superior service and providing quality heating, air conditioning and plumbing services are our top priorities. We appreciate you!
Gabrielle Cass
Gabrielle Cass
2023.06.10
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Todd was great! He was on time , respectful and very knowledgeable. As well as very patient answering all my thousand questions! He gave me all the quotes before he left ! I would definitely call Heritage Home Service again! Thank you Todd!
Reply from Heritage Home Service 2023.06.10
Hi Gabrielle Cass, Thank you very much for the wonderful review! We always strive to provide every customer with the best service possible. We appreciate you telling the world about us!
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Spartan 117
Spartan 117
2023.06.09
Positive
Professionalism
Responsiveness
Noah and his associate explained clearly the work needed and answers all questions
Reply from Heritage Home Service 2023.06.10
Spartan 117, We are so glad you were pleased with our service. Thank you for choosing and trusting us with your quality plumbing, heating, air conditioning and electrical needs.
Coach Timothy Thompson
Coach Timothy Thompson
2023.06.09
Positive
Professionalism
Punctuality
Quality
Responsiveness
Very professional & rather quickly done!! Made it way easier for something you don’t want or expect to happen. Thank you 😊
Reply from Heritage Home Service 2023.06.09
Thank you, Coach Timothy Thompson, for the highest rating. We aim to please all customers. We are so happy we met your expectations. If we can provide quality plumbing, heating, air conditioning and electrical services to you again in the future, please contact us and we are happy to help.
Diane
Diane
2023.06.08
Positive
Professionalism
Matt and Mike were extremely professional and helpful when they came to service my water heater. I highly recommend them.
Reply from Heritage Home Service 2023.06.09
Hi Diane, Thank you for taking the time to review your plumbing, heating, air conditioning and electrical services experience with us. We value customers like you and truly appreciate your feedback!
Paul Perry
Paul Perry
2023.06.08
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Cleared our code and got the hot water 💧 back.also got the part ordered 👌
Reply from Heritage Home Service 2022.06.09
Paul, thanks for the 5-star review!
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Amanda Lotz
Amanda Lotz
2023.06.08
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Very friendly, professional, and knowledgable!
Reply from Heritage Home Service 2023.06.09
Hi Amanda Lotz, Thank you very much for the wonderful review! We always strive to provide every customer with the best service possible. We appreciate you telling the world about us!
Bryan Wojcik
Bryan Wojcik
2023.06.08
Positive
Professionalism
Punctuality
Responsiveness
Reply from Heritage Home Service 2023.01.12
Hi Bryan Wojcik, Thank you for the great review! Heritage Home Service - Auburn strives to provide the best service and repairs possible. The best compliment we can receive is the referral of your friends and family. Our services include Plumbing, Heating, Cooling & Electric Service. Thank you again.
C Tully
C Tully
2023.06.08
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
We needed a plumber for an issue with our outdoor faucet, which I could not repair myself. Matt and Mike came over and took care of the problem and were fantastic! I wouldn’t recommend anyone else. We have a finished basement and I had tried to find the area where the outdoor faucet was located and was close but the guys figured it out! Once they did they showed me where it was so I knew if future issues arose. They explained and showed me everything. They were friendly and personable. Great experience and would use this company again without hesitation. Thanks Mike and Matt!
Reply from Heritage Home Service 2023.06.08
Hi C Tully, Thank you very much for taking the time to rate Heritage Home Service - Auburn. We love serving you and the Auburn community with stellar customer service and trusting us with your heating, air conditioning, plumbing and electrical services.
Lauren James
Lauren James
2023.06.07
They are good, the job was done in a timely manner. Just a little expensive, even with having a service plan.
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Justin Corriveau
Justin Corriveau
2023.06.07
Positive
Professionalism
Reply from Heritage Home Service 2023.06.07
Hi Justin Corriveau, Thank you for the great rating! We love hearing from our customers!
Matt Tomkinson
Matt Tomkinson
2023.06.07
Positive
Professionalism
Punctuality
Quality
Responsiveness
The service was excellent. Chris was earlier than the quoted time but called ahead to make sure that was acceptable. My water heater was broken and needed replacement and he assessed the situation quickly. The price was clearly communicated. Originally the work was going to need to happen the next day, but Chris worked with his office to expedite the work to be completed before he left my house. While he waited for more personnel to arrive with the required parts, he prepared everything that he could. All the while he gave updates to the progress. When the parts arrived, the crew made fast work of the installation. I am extremely satisfied and would recommend to anyone. Updated 6/7/23 We used them a second time now for HVAC service and they, again, were fantastic. They originally came on a Saturday to look at the problem. They ordered the parts and were flexible with the scheduling. Everything was completed and the system is now operational.
Reply from Heritage Home Service 2022.11.15
Matt Tomkinson, Thank you so much for your amazing review! We're so happy that we were able to help you and we thank you for choosing us as your home services company in Auburn. If you need anything else in the future, please don't hesitate to contact us!
Dave Emseadi
Dave Emseadi
2023.06.07
Nick from Heritage came out service our HVAC system this past weekend. He was on time and performed the service we asked for quickly. Another good experience with Heritage.
Steven Botana-Gumbs
Steven Botana-Gumbs
2023.06.07
Positive
Punctuality
Quality
Responsiveness
Value
Great service from Heritage. Solved the issue quickly.
Reply from Heritage Home Service 2022.12.17
Hello Steven Botana-Gumbs, thank you for taking the time to share your experience about Heritage Home Service - Auburn! Customer satisfaction is our top priority.
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Duane Grandi
Duane Grandi
2023.06.07
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Reply from Heritage Home Service 2023.06.07
Hi Duane Grandi, Thank you for taking the time to rate Heritage Home Service - Auburn. We appreciate your vote of confidence.
scott means
scott means
2023.06.06
Positive
Professionalism
Punctuality
Reply from Heritage Home Service 2023.04.13
Hi scott means, Thank you very much for taking the time to rate Heritage Home Service - Auburn. We love serving you and the Auburn community with stellar customer service and trusting us with your heating, air conditioning and plumbing services.
Mike Elliott
Mike Elliott
2023.06.06
Positive
Professionalism
Punctuality
Responsiveness
Wonderful service. Friendly technician. Explained what they were doing and next steps for us to take.
Reply from Heritage Home Service 2023.03.10
Hi Mike Elliott, We are so happy to hear about your experience with us! Thank you for your kind words. We offer quality heating, air conditioning and plumbing services. Please give us a call if we can be of service to you again in the future.