Verified Company
Got a falcon gt today and took it for a rip it's an absolute beast of a bike and all thanks to Jeremy and Travis for making this happen for me I appreciate everything guys thanks again
Trade bikes
Hi I got a caofen f80 and wanted to trade for a eride 2.0 1 month later unfortunately my legs and heart started acting up I asked for a trade and now I'm getting ignored as that's not very professional I can't lift 200lbs up the stairs and the eride is 139 with tbe battery which would be more manageable with a ramp I've made. Not very happy person right now as i want a trade but said I was approved then was told to wait 3 months feels like a run around
Date of experience: 11 March, 2026
Date of experience: 11 March, 2026
Exceptional team and service!
Amanda and her team were incredibly helpful and professional throughout the entire process. They made everything quick, easy, and stress-free. I’m absolutely thrilled with my new toy and couldn’t be happier with how smoothly everything went. Highly recommend their service!
Date of experience: 13 March, 2026
Date of experience: 13 March, 2026
Absolutly love my new 79Bike falcon pro! Tons of fun trail riding and taking jumps on the Motocross track and even just bootin around town. One of my favorite features is how easy the the removable battery pack comes out so if I get a second battery pack it will be perfect for hunting also. Great for goin down game trails quickly and quietly. The bike arrived early too! So cool, only took a few days to be delivered. Big thanks to Amanda and Summer for makin this Lil dream of mine come true. Overall a great buying experience and super helpful staff. Definetly recommend 💯😎 🌟🌟🌟🌟🌟
Great communication and updates. Had my bike sold in less than a week of listing for what I was asking, and even organized the pick up and delivery. Convenient electronic docu-signing bill of sale too. Zero leg work on my end as a seller. Big thanks to Channing Bowron for the exceptional service.
Russian-speaking friends!
At Joyride, we received excellent service that helped us make an awesome purchase of a fantastic new toy! They offer service in Russian, Spanish, and French, which really helps customers better understand the products they’re planning to buy.
Talaria, Surron, E-Ride, Emmo, and Stark bikes are waiting for the right person to take them home and enjoy the ride! We can’t wait for spring and summer to arrive so we can try out our new toys for grown-up kids.
Thank you, Joyride and specifically I want to thank Jacob Kaplyuk for outstanding and knowledgeable service he provided us.
Русскоговорящие друзья!
В Joyride мы получили отличный сервис, который помог нам сделать потрясающую покупку замечательной новой игрушки! У них есть обслуживание на русском, испанском и французском языках, что помогает клиентам лучше понять продукт перед покупкой.
Talaria, Surron, E-Ride, Emmo и Stark — отличные байки, которые ждут своего владельца, чтобы дарить удовольствие от езды! Мы с нетерпением ждём весну и лето, чтобы попробовать наши новые игрушки для взрослых детей.
Спасибо, Joyride и особенно хотим отметить профессиональный и с высоким знанием своего дела сервис предоставленный нам Jacob Kaplyuk 😊
I've had a great experience with JoyrideFinancial. I want to thank Travis for helping make this possible. I wasn't sure that I would be eligible to get the financing and my new found friend Travis at Joyride walked me through it everystep of the way and was totally reassuring and confident that I'd be receiving my Falcon Gt and I love it. The guys at Joyride even call me to ask how I'm enjoying my bike (my newest member of the family lol) and asking if I have any concerns or problems periodically. Being it's the Falcon Gt, I've got no problems other than the weather lol. Thank you so much to Travis and the rest of the Crew at Joyride. Next investment is the track and ski. If anyone out there looking to invest in an ebike, I definitely recommend JoyrideFinancial. Reach out to Travis and he'll for sure get you set up!
Very easy to work with got me approved with no hassle thank you guys for your help
Reply from Joyride Financial
2026.01.31
Thank you so much for the kind review, Devonte. We’re glad we could make the process easy and get you approved with no hassle. Please reach out anytime you need assistance in the future.
Very positive vibe from everyone i talked to, I will and have been recommending you guys to family and friends.... hope to do business with you guys again in the future.... txs again I really appreciate all you have done... sincerely ricky
Reply from Joyride Financial
2026.01.23
Ricky, thank you so much for the kind words and for recommending us to your family and friends. We're thrilled you felt a positive vibe from everyone and truly appreciate your trust. We look forward to working with you again in the future. If you need anything, please reach out anytime.
Channing is an absolute pleasure to deal with, super knowledgeable, kind, caring, and a great sense of humour, she made the whole process amazing. Absolutely suggest dealing with her and Joyride!
Reply from Joyride Financial
2026.01.21
Thank you so much, Cheryl — we’re thrilled Channing made the whole process amazing for you. We’ll be sure to pass along your kind words to her and the team at Joyride. We appreciate your recommendation and look forward to helping you again.
Joyride offers an excellent selection. The staff is knowledgeable, professional, and makes the purchasing and financing process straightforward and stress-free. The store is well organized, pricing is fair, and customer service is strong throughout the entire experience. I would highly recommend Joyride to anyone looking for quality options and reliable financing.
Reply from Joyride Financial
Bentley, thank you for the glowing review and recommendation. We're thrilled our selection, knowledgeable staff, and straightforward financing made your experience stress-free, and we appreciate your kind words about our organization, pricing, and customer service. We look forward to helping you again and are grateful you chose Joyride.
I had an excellent experience working with Jacob Kaplyuk at Joyride Financial. Jacob was knowledgeable, responsive, and transparent throughout the entire process. He took the time to understand my situation, clearly explained my options, and made sure I was comfortable with every step before moving forward. There was no pressure—just honest advice and strong follow-through. If you’re looking for a salesperson who is professional, reliable, and genuinely looks out for your best interest, I would highly recommend Jacob and the team at Joyride Financial.
Reply from Joyride Financial
2026.01.20
Thank you, Logan, for the fantastic review. We’re thrilled Jacob provided knowledgeable, transparent service and that you felt comfortable throughout the process. I’ll be sure to pass your praise along to Jacob and the team. We appreciate your recommendation and look forward to helping you or anyone you refer in the future.
Dessa was absolutely amazing in helping me purchase my first motorsport bike. She was patient, knowledgeable, and made the whole process easy and stress-free. She took the time to answer all my questions and made sure I felt confident with my choice. I couldn’t have asked for a better experience—highly recommend working with her!
Reply from Joyride Financial
Thank you, John — we’re thrilled to hear Dessa made your first motorsport bike purchase easy and stress-free. We’ll be sure to pass along your kind words to her. Your recommendation means a lot to us, and we’re glad you feel confident with your choice. If you need anything else, we’re here to help.
⭐⭐⭐⭐⭐
Outstanding Experience with Travis from Joyride Motorsports!
Travis was absolutely fantastic. He went above and beyond to help me get the Falcon GT e-bike for my son, making the entire process smooth and enjoyable. His expertise and genuine care really made a difference. I highly recommend Travis at Joyride Motorsports!
Reply from Joyride Financial
Thank you for your wonderful feedback! We're thrilled to hear that Travis provided you with such an outstanding experience. His dedication to customer satisfaction is truly commendable, and we're glad he could assist you in finding the perfect e-bike for your son. We appreciate your recommendation and look forward to serving you again in the future!
Extremely unprofessional and unacceptable service
I purchased a 79Bike Falcon through Joyride Financial and received it with a battery that would not charge. After weeks of delays and no proper resolution, I contacted their repair department today and was shocked by how I was treated.
The repair representative was extremely rude and aggressive, repeatedly using profanity and saying things like “I don’t fing work on the weekend” and “your fing battery was done on Friday.” There was no professionalism, no empathy, and no effort to actually resolve the issue.
At this point, I still do not have a working battery, my original battery was taken and replaced with a used one, and I’m being spoken to disrespectfully when asking for help.
I would strongly caution anyone considering doing business here. Poor product support and unacceptable customer service.
Reply from Joyride Financial
2025.12.16
Lincoln, we take customer service concerns seriously, and we need to correct several inaccuracies in your review.
Our team went well beyond standard business hours to assist you, including extensive after-hours troubleshooting, weekend communication, and ultimately personally driving a replacement battery to your home to get you back up and running as quickly as possible. The replacement battery provided was new and removed from another brand-new bike, not a used unit.
Throughout the troubleshooting process on Friday, our staff were subjected to repeated profanity, hostility, and abusive language. While we strive to remain professional at all times, we also maintain a zero-tolerance policy for verbal abuse toward our team.
We understand your frustration with the situation and made every reasonable effort — and then some — to resolve it promptly and fairly. However, misrepresenting the actions taken by our staff and the condition of the replacement provided is not accurate.
We stand by our team and the exceptional lengths they went to in this case.
— Management, Joyride Financial
Our team went well beyond standard business hours to assist you, including extensive after-hours troubleshooting, weekend communication, and ultimately personally driving a replacement battery to your home to get you back up and running as quickly as possible. The replacement battery provided was new and removed from another brand-new bike, not a used unit.
Throughout the troubleshooting process on Friday, our staff were subjected to repeated profanity, hostility, and abusive language. While we strive to remain professional at all times, we also maintain a zero-tolerance policy for verbal abuse toward our team.
We understand your frustration with the situation and made every reasonable effort — and then some — to resolve it promptly and fairly. However, misrepresenting the actions taken by our staff and the condition of the replacement provided is not accurate.
We stand by our team and the exceptional lengths they went to in this case.
— Management, Joyride Financial