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Reviews (464)
Derek D
2023-09-18
Rob was professional and straightforward. I appreciated the timeliness of the service and the good communication from both the parent company and from Rob.
Dear Derek, thank you for appreciating our professionalism and communication. We're delighted you had a great experience with Rob. Your feedback is much appreciated.
Claudia Lemay
2023-09-06
Professional, timely. Fixed my problem, was upfront about the cost. Great service Colin!
Dear Claudia, we're thrilled to hear that you found our service timely and professional. We appreciate your kind words about Colin's great service! Thank you🙂
Michele Baksa
2023-09-06
Positive
Professionalism
Punctuality
Responsiveness
Colin repaired my duravit toilet with no problem. Was fast and efficient. Did a great job and explained everything to me. Would highly recommend this company.
Hi Michele, thank you for your kind words! We're glad to hear Colin provided efficient, high-quality service. We appreciate your recommendation!
Pamela Hubbard
2023-09-06
Positive
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Responsiveness
Value
Great same day service! Highly recommend.
Dear Pamela, we're thrilled to hear you enjoyed our same day service! Your recommendation means a lot to us. Thanks for choosing our company!
Ryan Hall
2023-08-31
Absolutely fantastic service. He knew what was wrong immediately and got it fixed. Polite and friendly.
Dear Ryan, we're glad you found our service fantastic. Our team prides itself on their expertise and friendliness. Thank you for your support!
Heather Orr
2023-08-30
Positive
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Responsiveness
Colin was great. Very professional and was really efficient. Would definitely use again.
Dear Heather, thank you for your kind words. We're glad to hear you had a positive experience with Colin. We look forward to serving you again in the future!
vince tindale
2023-08-30
Positive
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Responsiveness
Value
Kevin did an excellent job. He is very professional and well informed.
Great to see that nowadays!!!
Dear Vince, we're thrilled to hear your positive feedback. We always strive to provide professional and knowledgeable service. Thank you!
Carlindo Moura
2023-08-29
Positive
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Punctuality
Quality
Responsiveness
Value
I was very impressed with Lance. He arrived on time and did a clean and an excellent job. He was very clear in all explanations and answered all of our concerns . We're very happy with the service.
Thank you for your positive feedback, Carlindo! We're thrilled to hear that Lance exceeded your expectations and addressed your concerns effectively. Please let us know if we can help again in the future🙂
Denise Traynor
2023-08-28
Positive
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Punctuality
Quality
Responsiveness
Value
Jason called to say when he would arrive and was on time. Hooked up our new gas stove and hauled away the old one. A very pleasant and polite young man. Would definitely use this company again and will recommend to others.
Dear Denise, thank you for your kind words! We're thrilled to hear about your positive experience with Jason. Your recommendation means a lot to us. Looking forward to serving you again!
jsent 55
2023-08-25
Positive
Professionalism
Punctuality
Responsiveness
Cameron was knowledgeable and professional for shower cartridge replacement
Dear Jsent, we're thrilled to hear that Cameron's professional service met your expectations. Thank you for your kind words!
Rachel Creagan
2023-08-24
Positive
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Punctuality
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Responsiveness
We had a great experience with Mike K who came to our home to fix a leaking kitchen sink. He arrived on-time, was very professional, worked quickly, and communicated everything he was doing. Would definitely use them again!
Dear Rachel, thank you for your positive feedback. We're delighted to hear you had a great experience with Mike K! We look forward to serving you again.
Elizabeth Rosser
2023-08-24
Positive
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Punctuality
Quality
Responsiveness
Value
Rob was wonderful. He called to let me know when he would arrive. He is a very personable young man who takes pride in his work. An absolute credit to your company. For any concerns or problems with my plumbing, I will certainly call your company and ask for Rob to come. Very impressed.
Dear Elizabeth, we're thrilled to hear about your positive experience with Rob. We are proud to have him on our team! Your satisfaction is our goal. Looking forward to serving you in the future🙂 All the best!
Mark Taber
2023-08-22
Positive
Professionalism
Punctuality
Responsiveness
Dear Mark, thank you for your positive review. We appreciate your feedback and are delighted to hear you had a great experience with our company. We value your business. Thank you for choosing us!
jess kippen
2023-08-22
Positive
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Punctuality
Quality
Value
Honestly the dude that came last night was a gem such a good dude and helped me feel more at ease and fixed the problem and made sure there wouldn’t be any future ones any time soon and gave suggestions on to prevent them in the future
Dear Jess, we're thrilled to hear our team member was able to provide you with exceptional service and helpful advice. Thank you for sharing your kind words with us.
Carole G
2023-08-21
Positive
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Punctuality
Quality
Responsiveness
Value
Thank you Eric for the great service again :)
Dear Carole G, we're thrilled to hear about your positive experience with Eric. Your feedback is appreciated! We look forward to serving you again.
Erick Gow
2023-08-21
Positive
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Punctuality
Quality
Responsiveness
Value
The folks at John the Plumber are courteous and professional and know their stuff.
I needed a new faucet installed (actually three). The previous one was installed with all soldered copper and no shut offs. I had these installed on the connections as well.
John and Chas did a great job - I'm very happy. Thank you!
Dear Erick, we're thrilled to hear that you're satisfied with our service! We always aim to offer professional and quality work. Thank you for choosing John the Plumber.
Michael Mercer
2023-08-21
Positive
Professionalism
Punctuality
Quality
Responsiveness
We had Rob to the house. He was honest straight forward and he fixed the plumbing in a timely manner. Very friendly snd courteous even wore booties in the house so he would not get the floors dirty.
Rob was very pleasant to deal with and a good representative for John the Plummer!
Thank you Rob.
Dear Michael, we're delighted to hear that you were satisfied with Rob's service! His commitment to clean and quality work is a staple of our company. Thank you for your kind words!
chiransh gaur
2023-08-18
Positive
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Quality
Responsiveness
Value
Rob is a true professional and an asset to this company.
They fixed a leak in a pipe attached to preheat tank.
I am in hamilton and I called them.
They sent this guy and he was very knowledgeable and skillful.
Overall from my experience, I would recommend John The Plumber for all plumbing needs in hamilton.
They sent the professional in just 2 hours and the guy named ROB just nailed the job.
They also give 2 years warranty on their work which is a plus point.
Dear Chiransh, we're thrilled to hear Rob provided such excellent service. Your recommendation is highly appreciated. Let us know if we can assist you again in the future!
Tim W
2023-08-18
Positive
Professionalism
Quality
Did a good job and listened to my concerns.
Dear Tim, thank you for your feedback. We're glad to hear you had a positive experience and that our team was able to address your concerns. Please let us know if we can help again in the future🙂
Maryanne Mallinos
2023-08-18
Positive
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Value
Michael did a wonderful job, with a thorough explanation of the problem and the fix. He was punctual and tidy, and so pleasant.
Dear Maryanne, thank you for your feedback. We're thrilled to hear Michael did an outstanding job. We admire his punctuality, cleanliness, and pleasant manner too!