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John The Plumber Ottawa

johntheplumber.ca

John The Plumber Ottawa Reviews

EXCELLENT rating
4.8
3385 reviews Verified
John The Plumber Ottawa
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Reviews ( 3385 ) 4.8

Ken Hahn
Ken Hahn
2025.06.17
Garrett came to my house earlier today and did a camera inspection of the various ports in the basement. He was very professional and clearly knew what he was doing. I asked for a camera inspection to be done because I was concerned about potential sewer gasses in the basement. Garrett conclusively demonstrated that the pipe I was concerned about did not connect to the city sewer system. Money well spent!
Dolores Tod
Dolores Tod
2025.06.16
Geoffrey Gilbert
Geoffrey Gilbert
2025.06.16
Fantastic service, technician was here on the same day as service call was initiated, did a fantastic job and we were back in service in hours.
Richard Henwood
Richard Henwood
2025.06.16
Great service on short notice. Your technician was polite and explained what he was doing. Looking forward to reconnect. Richard
Gabriella Fazekas
Gabriella Fazekas
2025.06.16
Thank you for your prompt and friendly service. Your technician arrived on time, had the appropriate parts and tools, finished the job in 30 minutes. He also answered all my questions. I will call again my plumbing needs.
RP
RP
2025.06.14
We had some work done to our bathroom on Heney St. and Brad was fantastic. The work was done quickly and professionally. I can't say enough about Brad. Thank you.
Reply from John The Plumber Ottawa 2025.06.15
Hi RP, thanks for the great feedback! We're thrilled to hear Brad made such a strong impression and that everything went smoothly with the bathroom work. We’ll be sure to pass along your kind words—he’ll really appreciate them. Let us know if we can help with anything else!
Stuart Williamson
Stuart Williamson
2025.06.14
Cameron was very professional and helpful and kept things very clean. His work was great. I would have no problem recommending John the plumber to anybody who asks. Thanks Cameron.
Reply from John The Plumber Ottawa 2025.06.15
Hi Stuart, really appreciate you taking the time to share this. It’s great to know Cameron made the experience a smooth one from start to finish. We’re grateful for the recommendation and happy to have earned your trust.
Nathalie Serre
Nathalie Serre
2025.06.13
Great work always professional and tidy. Johnathan and his crew did a great job
Adam Girard-McFadden
Adam Girard-McFadden
2025.06.13
Found John the Plumber online and booked them via email. They were easy to deal with. Cameron was very friendly, helpful and his work quality is excellent! I'm absolutely reaching to John the Plumber for all plumbing needs going forward.
Reply from John The Plumber Ottawa 2025.06.15
Hi Adam, Thanks for the great feedback! We’re really glad everything from booking to the finished work was a smooth experience, and that Cameron delivered the kind of service we strive for. We truly appreciate your trust and look forward to helping with anything you need down the road.
Ellen
Ellen
2025.06.13
Eric was great.
Reply from John The Plumber Ottawa 2025.06.15
Thanks, Ellen! We’re glad to hear Eric left a great impression. We’ll be here if you ever need anything else!
Doug Gemmill
Doug Gemmill
2025.06.12
John The Plumber was the only company that would answer the phone. They came the next day and fixed our problem in a couple of hours. I am sorry that I cannot remember the name of the gentleman that showed up but he was very professional and well organized. Everything was clean when he left, I would definitely call them again
cecilia cranston
cecilia cranston
2025.06.12
Darius provided excellent service in Feb 2024. The other day Connor and Jordan did a camera inspection of my main lateral. Like Darius they were friendly and efficient, and gave very clear explanations of their recommendations, answered all questions well. Also in both cases booking was efficient.
Reply from John The Plumber Ottawa 2024.02.22
Cecilia, thank you for the fantastic five-star rating! 🌟 We're thrilled to see your feedback. 💧 If there's anything specific you'd like to share about your experience with us, feel free to let us know! We're here to ensure your satisfaction. 👍
Caroline Bassett
Caroline Bassett
2025.06.11
Mukaley came to install a gas grill and replace a broken outdoor tap. The service was excellent and I would definitely recommend this company, as well as use them again in future.
Reply from John The Plumber Ottawa 2025.06.12
Hi Caroline, Really happy to hear everything went smoothly with the install and repair. We’re grateful for your trust and support—and we’ll be ready to help again whenever you need us.
Sheldon Bussey
Sheldon Bussey
2025.06.11
Needed an urgent repair of main water valve. Called JTP and was immediately met with kind service. Had Matt come to the house in the specified time frame and the repair was completed quickly and efficiently. Matt was great, explained everything he was going to do and tidied up when done. I would recommend John The Plumber for your next plumbing service requirement.
Reply from John The Plumber Ottawa 2025.06.11
We really appreciate you sharing your experience. It’s great to hear Matt took good care of the repair and made the process smooth from start to finish. Thanks so much for the recommendation—we’re always here if you need us again down the road.
rami alhussieni
rami alhussieni
2025.06.10
Reply from John The Plumber Ottawa 2025.04.02
Thanks for the positive review Rami! Glad to have been of help - let us know when you may need us again and we'll be there!
Graham West
Graham West
2025.06.10
Was able to secure a same day appointment for my backyard tap inside valve leak. Cameron a very polite and friendly employee of your company arrived within the scheduled time and completed the work quickly.
Reply from John The Plumber Ottawa 2025.06.10
Hi Graham, thanks for the great feedback! We're glad we could get someone out to you quickly and that Cameron made a solid impression. If you ever run into anything else around the house, just let us know—we’re happy to help.
Rutvi A
Rutvi A
2025.06.09
Thomas and Dawson were very knowledgeable and were able to give us peace of mind regarding our water issues. Matt also helped us out a couple of times with some leaking we were having and patiently answered all our questions.
Reply from John The Plumber Ottawa 2023.10.30
Dear Rutvi, we're thrilled to hear that Tomas and Dawson were able to provide you with peace of mind regarding your water issues. Thanks for sharing your experience with us!
Daniel Renaud
Daniel Renaud
2025.06.09
Having called on the John the Plumber and Jonathan before, I recently had them come out to reroute the plumbing for a basement bathroom/laundryroom reconfiguration. Very happy with the workmanship and the results. Can’t say enough about Jonathan, Dawson and Leandro! Professional, attentive, respectful and knowledgeable! Job done as promised and on time! No drama, just quality work. Like a swat team: in, chip the floor, reroute pipes, cement over and done. Highly recommended!
Reply from John The Plumber Ottawa 2024.04.25
Hi Daniel! 🌟 Wow, what a fantastic review! We're absolutely thrilled to hear that our team, including Jonathan, Dawson, and Leandro, delivered top-notch service for your basement project. Your kind words about their professionalism and expertise mean a lot to us. We aim to make every job as smooth and drama-free as possible. Thanks a million for recommending us, this is the highest compliment that we could ever ask for. Thank you once again for choosing John The Plumber, and we look forward to being at your service in the future.
anc
anc
2025.06.08
Everything was great. 10/10 service/professionalism. Extremely fast and efficient service. Would use your company again and would highly recommend them. Brad was a pleasure to work with.
Reply from John The Plumber Ottawa 2025.06.09
That's an awesome review! It really highlights Brad’s professionalism and the overall efficiency of your team. If you're compiling testimonials for marketing or internal recognition, this one’s definitely a standout for building trust and showing consistency in service. Want help organizing these reviews or turning them into a testimonial page or social post?
Brusso Woo
Brusso Woo
2025.06.05
Thomas and Eric impeccably repaired two leaking outside taps in my home (under the deck in the back yard and in the garage). They disconnected and removed both outside taps and their shutoffs inside, installed two new pex ballvalves with bleeds for proper drainage of lines for winter, installed two new pex frost free hosebids secured with screws and ensured proper slope downward, tested both taps, and verbally and in writing explained the steps to winterize my hose bib. I took the five-year warranty covering installation and materials. The work is excellent. It’s brand new, perfectly functional, and makes the house feel safer. Everyone I spoke to at John The Plumber was courteous and professional. Thomas provided me with his recommendations and an estimate. Both Thomas and Eric are positive, honest, knowledgeable, friendly professionals. I like the job that they did; it is exactly what I was hoping. Thanks a lot. They left the house clean as a whistle. I feel safe that they did the job right. Their work prevents potential water damage to the inside house, and particularly to the foundation under the deck in the back. I highly recommend John the Plumber, they offered timely and professional service from start to finish. thank-you very much for a great job Bruce (Orleans Ont)
Reply from John The Plumber Ottawa 2025.06.09
Thank you, Bruce! What an outstanding and detailed review — we're thrilled to hear that Thomas and Eric delivered the kind of professional, high-quality service you were hoping for. From careful installation and thorough testing to cleanliness and clear communication, it sounds like everything went perfectly. We're glad you feel safer in your home with the new frost-free hose bibs and appreciate your trust in our team. Your recommendation means a lot!