John The Plumber Ottawa Reviews

Garrett came to my house earlier today and did a camera inspection of the various ports in the basement. He was very professional and clearly knew what he was doing. I asked for a camera inspection to be done because I was concerned about potential sewer gasses in the basement. Garrett conclusively demonstrated that the pipe I was concerned about did not connect to the city sewer system. Money well spent!

Fantastic service, technician was here on the same day as service call was initiated, did a fantastic job and we were back in service in hours.

Great service on short notice. Your technician was polite and explained what he was doing. Looking forward to reconnect. Richard

Thank you for your prompt and friendly service. Your technician arrived on time, had the appropriate parts and tools, finished the job in 30 minutes. He also answered all my questions. I will call again my plumbing needs.

We had some work done to our bathroom on Heney St. and Brad was fantastic. The work was done quickly and professionally. I can't say enough about Brad. Thank you.

Cameron was very professional and helpful and kept things very clean. His work was great. I would have no problem recommending John the plumber to anybody who asks. Thanks Cameron.

Great work always professional and tidy. Johnathan and his crew did a great job

Found John the Plumber online and booked them via email. They were easy to deal with. Cameron was very friendly, helpful and his work quality is excellent! I'm absolutely reaching to John the Plumber for all plumbing needs going forward.

Eric was great.

John The Plumber was the only company that would answer the phone. They came the next day and fixed our problem in a couple of hours. I am sorry that I cannot remember the name of the gentleman that showed up but he was very professional and well organized. Everything was clean when he left, I would definitely call them again

Darius provided excellent service in Feb 2024. The other day Connor and Jordan did a camera inspection of my main lateral. Like Darius they were friendly and efficient, and gave very clear explanations of their recommendations, answered all questions well. Also in both cases booking was efficient.

Mukaley came to install a gas grill and replace a broken outdoor tap. The service was excellent and I would definitely recommend this company, as well as use them again in future.

Needed an urgent repair of main water valve. Called JTP and was immediately met with kind service. Had Matt come to the house in the specified time frame and the repair was completed quickly and efficiently. Matt was great, explained everything he was going to do and tidied up when done. I would recommend John The Plumber for your next plumbing service requirement.

Was able to secure a same day appointment for my backyard tap inside valve leak. Cameron a very polite and friendly employee of your company arrived within the scheduled time and completed the work quickly.

Thomas and Dawson were very knowledgeable and were able to give us peace of mind regarding our water issues. Matt also helped us out a couple of times with some leaking we were having and patiently answered all our questions.

Having called on the John the Plumber and Jonathan before, I recently had them come out to reroute the plumbing for a basement bathroom/laundryroom reconfiguration. Very happy with the workmanship and the results. Can’t say enough about Jonathan, Dawson and Leandro! Professional, attentive, respectful and knowledgeable! Job done as promised and on time! No drama, just quality work. Like a swat team: in, chip the floor, reroute pipes, cement over and done. Highly recommended!

Everything was great. 10/10 service/professionalism. Extremely fast and efficient service. Would use your company again and would highly recommend them. Brad was a pleasure to work with.

Thomas and Eric impeccably repaired two leaking outside taps in my home (under the deck in the back yard and in the garage). They disconnected and removed both outside taps and their shutoffs inside, installed two new pex ballvalves with bleeds for proper drainage of lines for winter, installed two new pex frost free hosebids secured with screws and ensured proper slope downward, tested both taps, and verbally and in writing explained the steps to winterize my hose bib. I took the five-year warranty covering installation and materials. The work is excellent. It’s brand new, perfectly functional, and makes the house feel safer. Everyone I spoke to at John The Plumber was courteous and professional. Thomas provided me with his recommendations and an estimate. Both Thomas and Eric are positive, honest, knowledgeable, friendly professionals. I like the job that they did; it is exactly what I was hoping. Thanks a lot. They left the house clean as a whistle. I feel safe that they did the job right. Their work prevents potential water damage to the inside house, and particularly to the foundation under the deck in the back. I highly recommend John the Plumber, they offered timely and professional service from start to finish. thank-you very much for a great job Bruce (Orleans Ont)