Johnson Storage & Moving Reviews

Johnson Storage & Moving Reviews

3.5

Good - based on 240 reviews

johnsonstorage.com
is verified by Trustindex

We guarantee all reviews are 100% real.
What's Trustindex?
%title%

%offer%

Reviews (251)
Yusuf Capar
Yusuf Capar
2024-01-18
They packed my belongings from a storage space for a cross country move. They packed things in a rush and very badly. A beautiful table and lamp broke.
Reply from Johnson Storage & Moving 2024-01-19
We value your insights and appreciate your feedback. We want every customer to have a positive moving experience and our team is reviewing your concerns to make moving better for every customer we serve.
Rob Johnson
Rob Johnson
2024-01-03
Reply from Johnson Storage & Moving 2024-01-03
Thank you so much for your five-star review, Rob. We couldn't be happier about your endorsement and enthusiasm!
Sheila Hughes
Sheila Hughes
2024-01-03
Retired and moved from a small apartment in Colorado Springs to a house in the mountains. The employees were helpful, the move went smoothly and everything arrived in perfect condition.
Reply from Johnson Storage & Moving 2024-01-03
We're delighted you had a great move experience. Thank you for sharing! It's always our goal to provide exceptional service, and your kind words of appreciation will be shared with the team. Best wishes for a smooth and happy transition as you settle into your new home.
Paul Rieker
2023-09-18
Horrible company - thieves Literally the worst moving experience I have ever had. Not only did they hire people to pack me that didn’t care, they threw everything in crates without ensuring my things would not more around in the crate so a ton of stuff was damaged. AND they stole from me - like expensive electronic equipment. I would never use them again and recommend you go elsewhere.
Braeten Stewart
Braeten Stewart
2023-09-02
Positive
Professionalism
Responsiveness
Value
Definitely some of the best movers I’ve had in my experience in the military. Walk through was smooth and plan of execution went accordingly. Helped in shared concerns and professionalism was there. Handled my move and apartment with care. As a single parent grateful for the experience. Juan’s Crew will be an option for moving in the future.
Reply from Johnson Storage & Moving 2023-09-04
We're so pleased to hear we were able to accommodate your needs and that you found Juan's crew to be pleasant and helpful. Our goal is always to provide our customers with a smooth and stress-free move. Please accept our best wishes!
Joseph Gunter
Joseph Gunter
2023-09-01
Positive
Professionalism
Quality
Responsiveness
Value
We have moved 5 or six times in the past 10 years (military moves) Juan's crew just moved us into our new home. By far the best experience we have had. Professional. Courteous and work tirelessly. I would highly reccomend them for every move. Thank you for help making the transition so easy for us! Joe gunter
Reply from Johnson Storage & Moving 2023-09-04
We really appreciate your feedback, Joseph. We're glad to hear Juan and the crew took good care of you. We're always happy to hear how we've improved the moving experience for our service men and women. Best of luck in your new surroundings!
thekershmeister
thekershmeister
2023-08-25
Positive
Professionalism
Juan’s crew was awesome, great attention to detail and very professional
Reply from Johnson Storage & Moving 2023-09-04
Thank you for sharing your experience. If we can ever help you again, please don't hesitate to contact us.
Paula B.
Paula B.
2023-08-20
Verified
I had a disastrous experience with this company. The movers were not only totally rude and disrespectful, they also caused major damage to my furniture and furnishings. I would never in a million years use this company again!
Susan Bettger
Susan Bettger
2023-08-19
Positive
Professionalism
Quality
Responsiveness
Hard working and professional crew. I was very pleased with Christopher, A/C, Derrick, Melissa, Juan, Alex and Manny. They all worked extremely hard, and handled the furniture with care. I would highly recommend this crew, and Johnson Moving.
Reply from Johnson Storage & Moving 2023-08-23
Thank you for your review and recommendation, Susan. We're glad to hear the crew took good care of you. We'll make sure to share your feedback withChristopher, A/C, Derrick, Melissa, Juan, Alex and Manny.
Kenneth Stewart
Kenneth Stewart
2023-08-14
Chris, AC, Thaddeus were awesome
Reply from Johnson Storage & Moving 2023-08-14
Thanks for the review, Kenneth. We appreciate it.
Diana Dillard Comeau
Diana Dillard Comeau
2023-08-11
Juan’s crew was awesome. They are efficient, friendly, strong, careful, and took care of our stuff as if it were their own. AC, Derek, Christopher, and Juan were all great to work with, super polite, and we’d definitely trust them to move us again!
Reply from Johnson Storage & Moving 2023-08-14
Thank you for your review and recommendation, Diana. We're glad to hear the crew took good care of you. We'll make sure to share your feedback with AC, Derek, Christopher, and Juan.
Rob C.
Rob C.
2023-08-09
Verified
On the Colorado Springs services specifically. Shannon, Angie and 2 of the 3 movers were great BUT: Maybe it was my imagination but when the driver arrived he wreaked of marijuana. Ok, what people do on their own time is their own business but this seemed like it was on the day of my move. The same person then went on to ask: "How much are you selling this place for? How much would the rent be?" I answered and left it at that. When we arrived at my new place the same person asked: "How much was this place? How much would the rent be?" Again, a bit intrusive but I responded. Then a couple of comments that I now resent. "I hope you're in a tipping mood." That was so VERY unprofessional. Next, "this place is quite the downgrade." I really didn't appreciate that at all. Again, totally unprofessional. Then, I overheard him talking to his coworkers, "go look for the old guy." Nice! I really appreciated that on top of everything else. During the move my liquor cabinet was damaged. The same mover placed it in my garage, with the damage facing away, without telling me about it. I'm still pretty upset with how this one person treated me and really resent it. The other two movers were nothing but gracious. I think Christopher was the name of one of them. They were very thoughtful, kind, hardworking and totally unlike their coworker. And in my review to corporate I also mentioned that I really appreciated the service that I had received from you both Angie and Shannon. It's so unfortunate one person has left such a bitter taste in my mouth for Johnson-United. I'm sorry to be the bearer of such bad news. I could never recommend their services to anyone thanks to my experience. It's unfortunate one bad apple had to spoil the whole experience.
Camille Yount
Camille Yount
2023-08-01
Positive
Professionalism
Quality
Chris, Derek and Juan were very professional and helpful with the entire process. Would highly recommend!
Reply from Johnson Storage & Moving 2023-08-02
Thank you for sharing your experience and recommendation, Camille. If we can ever help you again, please don't hesitate to contact us.
Hamzah Alqam
Hamzah Alqam
2023-07-28
Juan and his crew were great ! They did the job very quickly and were nice and amazing. They were right on time. Would recommend them for your move
Reply from Johnson Storage & Moving 2023-08-02
Thank you for your review and recommendation, Hamzah. We're glad to hear the crew took good care of you. We'll make sure to share your feedback with Juan and his crew.
Christopher Austin
Christopher Austin
2023-07-27
This company is a very shady operation. Don't trust your move to this company or the moving team. I process you something will be wrong with your move. See my other post on this company and workers.
Reply from Johnson Storage & Moving 2023-08-02
Christopher, we're sorry to hear you were dissatisfied with our services. Quality customer service and doing business with honesty and integrity are extremely important to us.
Kenneth Behnken
Kenneth Behnken
2023-07-26
Positive
Professionalism
Quality
Derek's crew was on the ball they came in I gave them a quick tour of what needed to be moved and they wasted no time getting down to business we also engaged in conversation it was great to talk to them and be treated like an human being and not just a customers house or a number they had to get through the day 10/10 recommend this crew everytime
Reply from Johnson Storage & Moving 2023-07-27
Thank you for taking the time to write a review of our company. Our goal is to exceed our customers' expectations on every move, so we're glad to hear you were happy with our services. We appreciate all the kind words and your recommendation of our company.
Austin Warden
Austin Warden
2023-07-26
Positive
Professionalism
Value
Reply from Johnson Storage & Moving 2023-07-27
Thanks for the review, Austin. We appreciate it.
Randy S.
Randy S.
2023-07-24
Verified
The front office was friendly - Ken and Angie - and communicated well. But when you spend close to $20,000, you don't expect to find almost all of your stuff damaged when you get home. My move was two months ago, but I'm still dealing with the insurance company (sorry, I was told they are not an insurance company but a "valuation" company)! So I have a broken dining table, damaged dressers and bookcases, etc., laying around the house, as I wait for the valuation company to get something to me. I haven't been told exactly what I'm waiting for, but I was told that it will be another three to four weeks!! Oh, and I'm expecting to have to hire a legal team to make sure that I get the monetary compensation for the damages and losses of my possessions, as I expect them to low-ball the repairs and to deny others. I'm a 70 year old widower, my wife passed away 2 years ago from brain cancer), and I had to pay $20,000 to lose three months of my life that I won't get back, because of poor quality of the packing by Johnson Moving. And the effects of this move aren't over yet.
Shanda Deramus
Shanda Deramus
2023-07-22
A/c and Christopher was awesome Juan crew did great , very helpful to me and my mother, best movers I had in the past 3 PCS I did,
Reply from Johnson Storage & Moving 2023-07-25
We really appreciate your feedback, Shanda. We're glad to hear the crew took good care of you. We're always happy to hear how we've improved the moving experience for our service men and women. Best of luck in your new surroundings!
Don ThaGod
Don ThaGod
2023-05-28
They’re willing to help no matter what and they always provide excellent service
Reply from Johnson Storage & Moving 2023-05-31
Thanks for the review, Don. We appreciate it.