Verified Company
My car had a piece of the undercarriage that was knocked loose by all the snow and was dragging under the car. The Jiffy Lube team graciously offered to look at the piece and determined that it was broken but could be removed without impacting the operation of the car. They quickly resolved the issue, we’re really kind and didn’t charge me for their efforts! Highly recommend!
Reply from Jiffy Lube
2026.01.30
Thanks so much for your review, we really appreciate it!
I stopped in for my regular oil change, was getting checked in and given a quote of $96.00 for an oil change that normally cost approximately $50.00. While in the lounge there were prices being run on the TV and showed "Signature Oil Service" $57.99. When addressing the staff with this I was told those prices were out of date and new ones were higher.
The manager came in while I was waiting and told me the reason my price had gone p so severely was that the recommended oil for my car was more than the normal routinely used. Agreeing to use my previous profile, the price dropped to $64.00, and I had a $20 discount coupon, for a 44.08 oil change.
My take aways were.
* Prices displayed for customers to see should be honored, not explained away, or not displayed at all. If you show it, honor it!
* Profiles should be addressed at the time of quote and changes made at the customer's request, not per staff discretion
* Display new pricing changes at the bay door where customers enter.
Reply from Jiffy Lube
2026.01.12
We are sorry to hear that your experience was less than satisfactory! Our top priority is to provide the highest quality of service for our customers and their vehicle. We would like to discuss this further, please email us at guestservices@jiffyautocare.com
Was not able to get service completed because the technician was not knowledgeable on e-gift cards so decided to go to another location
Reply from Jiffy Lube
2025.12.31
We are truly sorry to hear about your experience and the issues you encountered. We understand your frustration and if you would like to discuss your concerns further please contact us via phone at 800-543-5823, or via email at guestservices@jiffyautocare.com. We look forward to speaking with you.
They never have filters in stock, went three times in three weeks same issue. I recommend anywhere else for an oil change.
Reply from Jiffy Lube
2025.12.29
We are truly sorry to hear about your experience and the issues you encountered. We understand your frustration and if you would like to discuss your concerns further please contact us via phone at 800-543-5823, or via email at guestservices@jiffyautocare.com. We look forward to speaking with you.
The guys at this location were excellent! They were great to communicate with me and finished in a quick time. I didn’t feel like they were trying to sell me things I didn’t need either!!!!
Reply from Jiffy Lube
2025.12.23
Thank you for sharing your kind words about our team! We appreciate your feedback and are glad we could assist you.
They said they dont do conventional oil changes.
Reply from Jiffy Lube
2025.12.22
We're sorry to hear about your experience at our location. Your feedback is valuable to us as we strive to provide high-quality service to all our customers. Please feel free to reach out us via phone at 800-543-5823, or via email at guestservices@jiffyautocare.com if you need further assistance. Thank you
Great service. Done before I could get online on my cell phone. Had all of my data from last visit. So very easy sign in. And much lower cost than dealership. In and out in 5 minutes.
Reply from Jiffy Lube
2023.11.22
Thank you for your positive review, Kenneth! We're glad to hear that you had a great experience at Jiffy Lube. Our team always strives to provide efficient and convenient service. We appreciate your feedback and look forward to serving you again in the future.
In and out quickly did not check tire pressure and correct any low pressure tires
Reply from Jiffy Lube
2025.12.11
We're so glad to hear about your positive experience at our location! Thank you for sharing your feedback with us. We look forward to assisting you with all your car needs in the future.
The sales person was extremely pushy in trying to up sell the service. Didn’t ask if I wanted a tire inspection for $29?!? Then got in my car without asking to check the cabin air filter. After I decline both he didn’t say another word to me. I don’t plan on returning.
Reply from Jiffy Lube
2025.12.01
We apologize for the experience you had at our location and appreciate your feedback. We will address the issues you mentioned with our team to ensure better service in the future. Feel free to contact us via phone at 800-543-5823, or via email at guestservices@jiffyautocare.com if you need further assistance.