Jets Pizza Reviews

Jeremy Poore 2025.12.18

     

This was by far the worst pizza I have ever had! Not only did it take over an hour to get to me, it arrived cold and burnt. I could barely choke down one slice before throwing it away. To top it off, the driver was asking me for an extra tip before he even delivered the pizza!!! I remember a time when Jet’s was one of the top pizza places in Indy. It is sad that it has now become a restaurant that cannot get a pizza to you in less than one hour. In addition, it appears that somewhere along the way they have forgotten how to properly cook a pizza.

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BigDadEnergy 2025.12.10

     

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Reply from Jets Pizza 2025.12.13

We're sorry to hear that your experience wasn't up to par, if you feel there's anything we can do better please do reach out to Spencer or Eli via the store phone as we're always looking to do better!
Hope we can make things right if possible!

IXA HDEZ 2025.12.04

     

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Reply from Jets Pizza 2025.12.05

Hey IXA,
We're happy to hear that you enjoyed and we appreciate you taking the time to leave us your 5-stars here!
Hope to see you again soon!

Carole Diersing 2025.11.26

     

Employees are friendly, polite, and efficient. Pizza’s are outstanding! If you haven’t tried one of their delicious pizzas give them a try, you won’t be disappointed. Love Jet’s Pizza!

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Reply from Jets Pizza 2025.12.01

Hey Carole, we're very happy to hear that we provided great service and that you enjoyed the pizza!
Thank you very much for taking the time to leave us your detailed feedback and kind words!
Hope to see you again soon!

suziq Mandy 2025.11.18

     

Stopped by on awhile after a friend's recommendation. Monday is $7.99 for the 4 square. I love pepperoni, so I went with that. I'm not find of thick crust, so I was apprehensive. It was crisp, yummy, just the right amount of sauce. I might try another crust next time just to check it out, but I did enjoy the deep dish.

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Reply from Jets Pizza 2025.11.19

Hey Suziq, we're happy to hear that your friend steered you in the right direction!
While we're known for our Detroit-style deep dish, there are many that prefer our other crust options too!
Thank you very much for taking the time to leave us your feedback on here, we hope to see you again sometime soon!

Randy Riggs 2025.11.17

     

This was my first time trying this pizza and I was really impressed. Ordered online as a guest and when I got there it was ready to go. The pizza was great and even though I got the meaty one it wasn't greasy.

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Reply from Jets Pizza 2025.11.19

Hey Randy, we're happy to hear that you enjoyed!
Thank you very much for taking the time to leave us your kind words and review here!
Hope to see you again sometime soon!

ruaTimeTraveler2? 2025.11.15

     

Had it for the first time in Broad Ripple area and it was GREAT. But I live in Greenwood and the reviews in my area are not good. I'm disappointed in that because I'd love to have it again. I also thought the price was very reasonable. $13 for a half/ pepperoni/ cheese. I'm not sure of the size because it was brought over by another person but it looked big like a large.

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Reply from Jets Pizza 2025.11.17

Hey Rua, we're happy to hear that you enjoy our product, we intend to serve an identical product with identical service standard at all of our locations and these two stores are managed by our same group.
We hope you drop by and give us a try down in Greenwood, we also hope that you find everything to be as good as your last experience!
Thank you for taking the time to leave us your 5-stars and kind words!

Jeff 2025.11.14

     

Great pizza everytime. A+

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Reply from Jets Pizza 2025.11.14

Hey Jeff, we're happy to hear that we've been doing a great job!
Thank you very much for taking the time to leave us your kind words and review here!
Hope to see you again soon!

Ryan Taylor 2025.11.12

     

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Reply from Jets Pizza 2025.11.13

Hey Ryan, we're happy to hear that you enjoyed!
Thank you for taking the time to leave us your 5-stars, see you next time!

Kirti Jani 2025.11.02

     

This place is mostly carry out. However, it does have some sitting available. I ordered their Veggie Deli Boat sandwich. It was large enough to feed 1 to 2 people.

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Reply from Jets Pizza 2025.11.09

Hello Kirti, we appreciate you taking the time to leave us your detailed review, we hope to see you in again sometime soon!

ladazisha owens 2025.11.01

     

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Reply from Jets Pizza 2025.11.09

Hey Ladazisha We're happy to hear you enjoyed!
Thank you for taking the time to leave us your 5-stars, we hope to see you again sometime soon!

Adam Grant 2025.10.26

     

Don't think I want to do business anymore with this business Not up to par with customer satisfaction Stingy when it comes to making it right with the customer...

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Reply from Jets Pizza 2025.10.28

Hey Adam, we're sorry to hear that we provided a poor experience.
If you don't mind reaching out to management via the store phone we'd like to see what we can do better and would like to make things right.
Thank you for taking the time to leave us your feedback here!

Belinda Morgan 2025.10.24

     

The pizza was great. Took almost 5 minutes for someone to come from the back to take our order. If you have a medium to large party wanting to come there to eat, don't bother. There are only 3 tables. They did a lot of carry out business though!

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Reply from Jets Pizza 2025.10.28

Hey Belinda, we're happy to hear that you enjoyed the pizza!
Very sorry about the delay in service upon your arrival, we're going to reach out to them as a reminder to get to the counter as quickly as possible as we'd like to do better by you!
Hope to see you in again sometime soon, thank you so very much for taking the time to leave such detailed feedback!

xXx Squad 2025.10.18

     

We had such an amazing experience thanks to Eli for making everything right!!!! The pizza is always delicious and the creative is the best!! I wish we had a store closer to home but it was definitely worth the drive.

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Reply from Jets Pizza 2025.10.18

Hey xXx Squad, we're happy to hear that we got everything taken care of for you!
We always strive to do our best and want to extend a big thank you for giving us another shot!
We are expanding across the central Indiana area at our best pace so hopefully in the future there will be a closer location for you!
Thank you so much for leaving us your review!

Jeremy Edwards 2025.10.14

     

Call before you order online, if they only have one driver it will take them over an hour for your food to arrive, NOT WORTH THE MONEY!

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Reply from Jets Pizza 2025.10.18

Hello Jeremy, we're terribly sorry that service got backed up and that resulted in poor timing.
We emphasized the need to either send orders out with doordash drivers or update online quote times immediately in the event we run behind to our management team.
We hope you'll give us a shot again and we intend to do better in terms of timing for you.

Beej Bratt 2025.10.10

     

This is my favorite pizza now - 8 corners sausage and pepperoni 🍕 Wow!! The most delicious 😋

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Reply from Jets Pizza 2025.10.12

Hello Beej, we appreciate you taking the time to leave us your kind words here!
Good call with the 8-corner, that Detroit-style pizza crust is what put Jet's Pizza on the map!
We'll see you next time!

Camille Pushman 2025.10.08

     

We got a large deep dish pizza with sausage and bacon, plus onion on half, well done. We also got the jalapeño cheesy bread. Both were great, and were good as leftovers. The jalapeños were spicier than I thought they would be, but I didn’t mind. I thought the cheese bread could have benefited from some sort of cream-cheese-like base, but it was great dipped in ranch. Everything was cooked to perfection, ready on time, staff was kind, and parking was easy.

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Reply from Jets Pizza 2025.10.08

Hey Camille, we appreciate you taking the time to leave us such a detailed and kindly worded review!
Unfortunately we can't do a whole lot in terms of altering the product as we're a franchised business; however, if you feel there's anything else we can do better/differently our management at the store is always open to suggestions and feedback!
Hope to see you again sometime soon!

Kirsten Hale 2025.09.27

     

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Reply from Jets Pizza 2025.10.08

Hey Kirsten, we're happy you enjoyed the food, if there's any specific feedback or ways you think we can improve our management in the store is always open to suggestions and feedback!
Hope to see you again soon!

Kaylea Buffington 2025.09.18

     

This was our first time trying Jet's Pizza, we were on a weekend trip and stopped there to get pizza to take back to our hotel. Literally the BEST pizza. We all loved it so much. Will definitely keep going to Jet's..and tell our friends and family to try it out!

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Reply from Jets Pizza 2025.09.21

Hello Kaylea, we're happy to hear that we wowed you!
We very much appreciate your kind words and that you're passing on the recommendation, thank you so much for taking the time to review us!
Hope to see you again next time you're in this neck of the woods!

Jeffrey Davis 2025.09.17

     

One of the best chain pizzas I've had in Indiana. Looking forward to trying more pizzas. Highly recommended.

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Reply from Jets Pizza 2025.09.21

Hey Jeffrey, we're happy to hear that you enjoyed!
Thank you very much for taking the time to leave us your review, hope to see you back again sometime soon!