We used James Deep Law for wills. Our contact person was Caroline Shaer and every single communication was perfect. Caroline replied quickly to every request and question we had. She scheduled a phone meeting and the in person signing of the documents and every stage of the process was professional and timely.
James also came in and dealing with him was like chatting to an old friend. His whole organization is top notch and I would recommend his company to anyone and we will use him again in the future for either real estate or when we need to re-do the wills.
Thanks James and Caroline for excellent customer service.
Michael Gigl and Gail Prasad.
Reply from James Deep Law Professional Corporation
2026.08.11
Thank you Michael and Gail for the thoughtful and detailed review. We really enjoyed working with you both and look forward to next time! Thanks again for taking the time to share your experience.
We used James Deep Law for a home purchase in Oakville and the service, efficiency and attention to detail was top-notch! James and his team made it so easy on us for gathering all of the paperwork and then walked us through in layman’s terms what we were signing and why and what it meant for us. It was so great that we used them again when selling our other property! This time they went above and beyond and highlighted some penalty clauses in our mortgage payout and helped save us thousands of dollars! We intend to continue working with them for many other legal services!
Reply from James Deep Law Professional Corporation
2026.07.28
Pieter,
Thank you for the kind words and your continued trust in us. I am blessed to have a team around me that understands the importance of attention to detail and client service. We look forward to working with both of you in the future.
Thank you for the kind words and your continued trust in us. I am blessed to have a team around me that understands the importance of attention to detail and client service. We look forward to working with both of you in the future.
Working with James and his team was an exceptional experience. I have used James Deep legal services for three different transactions - once in 2020 for a purchase, in 2026 for a sale, and again in 2026 for a purchase. They were extremely clear and articulate about the steps in the process and what to expect; my bank was very complimentary of how on top of it all they were from day 1, and the team went above and beyond the agreement to ensure all obstacles were sorted out effectively. Thank you especially to Julia at James Deep Law for her outstanding support and commitment.
Reply from James Deep Law Professional Corporation
2026.07.18
Neelam,
Thank you for taking the time to share your experience and for your continued trust and confidence in our team. We always enjoy working with you and look forward to next time!
Thank you for taking the time to share your experience and for your continued trust and confidence in our team. We always enjoy working with you and look forward to next time!
I couldn’t be happier with my experience working with James and his team during the purchase of my first home. With a very tight two-week closing timeline, they handled everything efficiently and professionally from start to finish.
The team was friendly, responsive, and always available to answer questions. Their knowledge and expertise gave me confidence throughout what could have been a stressful process. They completely took any worry off my plate and ensured everything came together smoothly and on time.
I would highly recommend James and his team to anyone looking for a reliable and professional team that provides excellent guidance and support throughout the entire process!
Reply from James Deep Law Professional Corporation
2026.07.14
Adam,
Thanks for taking the time to share your experience. I’m glad you got to enjoy this important milestone and happy we could help.
Thanks again!
Thanks for taking the time to share your experience. I’m glad you got to enjoy this important milestone and happy we could help.
Thanks again!
Excellent service. Updating my parents’ wills and powers of attorney was handled with professionalism, patience and care. Everything was explained clearly and we highly recommend their services. Thank you!
Reply from James Deep Law Professional Corporation
2026.07.09
Jennifer, thanks for taking the time to share your experience. I’m glad we were able to make the process smooth and clear. We enjoyed working with you all.
Absolutely incredible lawyer and team! We were first time home buyers and James, Julia and the whole team made our experience less stressful. They were quick to respond to emails and explained any questions we had. High recommend them!!
Reply from James Deep Law Professional Corporation
2026.06.08
Thank you, Halyna, for the kind words. We love working with first time buyers and are glad that we could help you both.
Thanks again!
Thanks again!
We have used the services of James Deep Law on several occasions and have found their service to be consistently professional and responsive. In particular, Mr. Deep is very thorough in his research and provides a clear explanation of all details.
Reply from James Deep Law Professional Corporation
2021.01.04
Glad we could help Neil! I’ll share your kind words with Dianna and the rest of the team! Happy New Year!
My mother and I both used this firm, and we were very pleased with the services provided. James is a pleasure to work with, and the entire team was extremely helpful and attentive to the details of our transactions. We were very happy with our experience and would recommend this team to others.
Reply from James Deep Law Professional Corporation
2026.06.03
Lisa, thank you for taking the time to share your thoughts and experience. We really enjoyed working with you both and look forward to next time!
Thanks again,
James
Thanks again,
James
We had a wonderful experience working with the team at James Deep on the preparation of our wills. What initially felt like an overwhelming process was made straightforward and manageable thanks to their guidance, organization, and attention to detail.
Throughout the entire process, the team was highly communicative, responsive, and professional. They took the time to answer our questions, explain our options clearly, and ensure we felt comfortable with every decision.
We truly appreciated how well-organized everything was from start to finish, and we left feeling confident that our family's wishes were properly documented and protected. We would not hesitate to recommend James Deep to anyone looking for estate planning services and look forward to working with the team again for future legal needs.
Reply from James Deep Law Professional Corporation
2026.06.03
Victoria, thank you so much for taking the time to share your experience and for the kind words! I’m so glad that you and Calvin had exactly the experience we try to deliver. We look forward to working with you both again. Thanks again!
James
James
I can’t say enough good things about this firm. From my first interaction. I felt heard and respected. They took time to understand my family’s needs, walked me through the will and trust options, and answered every question (big and small) with kindness and expertise. The documents were thorough, the fees were transparent, and the whole process felt surprisingly easy. I now have real peace of mind knowing everything is in order. Exceptional experience from start to finish. The team had clarity, patience, and genuine care. They explained every option in plain language, anticipated issues I hadn’t considered, and delivered promptly. I left feeling protected and confident. Five stars without hesitation. Turnaround was fast, drafts were precise, and the signing process was seamless. Their organization, responsiveness was amazing. Highly recommend the James Deep Lay frim to anyone handling wills or estate matters. Caroline James' assistant is warm, caring and patient.
Raquel B.
Reply from James Deep Law Professional Corporation
2026.05.22
Good morning, Raquel. Thank you for taking the time to share your feedback about our team. That is exactly the experience we want clients to have and I’m glad that we were able to help!
Thanks again.
Thanks again.
Caroline was our contact and she was brilliant. Always makes you feel like you are her only client. She is very knowledgeable, friendly and has great inter personal skills. I highly recommend using this firm if you need a lawyer, especially for estate and will procedures.
Reply from James Deep Law Professional Corporation
2026.05.12
Thanks for the kind words, Jackie and thank you so much for taking the time to share your experience! We are truly blessed to have Caroline on our team.
I would not use them. I had planned to have them do my will and my brother’s will.
I had asked them to deal with a landlord/tenant dispute . First thing, the receptionist wrote my number down wrong and they never called me back. So I decided to show up. Then they charged me $150 +tax to pick up my father’s will. They gave some story and collect from storage but they had it with them.
Then to pay….they don’t accept credit or debit. They expected e-transfer. I was dealing with death and had to deal with non-sense. Don’t waste your time with this place. There are much better people in the Burlington/Oakville area.
Reply from James Deep Law Professional Corporation
2026.05.13
Dear TJ,
I’m very sorry for your loss and that your experience with our office added to an already difficult time. We strive to provide clear communication, prompt service, and transparent fees, and I regret that we fell short of your expectations on this occasion. In this matter, we followed our standard process for verifying and releasing an original will at the request of another law firm , and a standard fee was charged for the time required to complete the necessary due diligence. Please contact me directly if you wish to discuss this further.
I’m very sorry for your loss and that your experience with our office added to an already difficult time. We strive to provide clear communication, prompt service, and transparent fees, and I regret that we fell short of your expectations on this occasion. In this matter, we followed our standard process for verifying and releasing an original will at the request of another law firm , and a standard fee was charged for the time required to complete the necessary due diligence. Please contact me directly if you wish to discuss this further.
We have used James Deep for at least three transactions and we highly recommend him to others in the area. Easy to reach, deal with, and fairly priced.
Reply from James Deep Law Professional Corporation
2026.04.24
Thanks for the kind words, Sephron. I really appreciate you taking the time to share your experience. We look forward to working with you both in the future.
This is my second time working with James Deep Law for my real estate transaction. The team is excellent, very responsive and thorough. They were easy to get a hold of and very patient. Meeting James Deep himself, was not intimidating at all! He was friendly, easy to talk to, has a great sense of humour and helped me understand all documents I was signing off on. I highly recommend!
Reply from James Deep Law Professional Corporation
2026.02.24
Nickeisha,
This is exactly the experience we strive to provide. I’m so glad that we were able to help you again. Thanks for sharing and for placing your trust in us!
This is exactly the experience we strive to provide. I’m so glad that we were able to help you again. Thanks for sharing and for placing your trust in us!