JA Home Improvements

jahomeimprovements.co.uk

JA Home Improvements Reviews

Good rating
3.8
19 reviews Verified
JA Home Improvements
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Reviews ( 19 ) 3.8

Maz Abraham
2024.03.25 2024.03.25 | United Kingdom
Bad experience Been chasing and after various visits there is still an issue with the door and also windows. Hearing excuses such as I am leaving at the end of the week and not able to help. You now leave me no choice but to follow legal proceedings. I thought this company was a top company but after the work was carried out and £8000 later just seem to be cowboys. The salesman promised everything under the sky when he came over for measurements. After paying the full amout the story was otherwise. Also the external sides of the windows, where cement was used its all falling off. Both doors have dropped from hinges since the day they were installed. Please note this work is less than 12 months old.

Date of experience: 08 February, 2023
Diane Firth
Diane Firth
2024.03.15
Avoid Avoid took my money work still not done, left my house in a terrible mess not answering any emails or fone calls Disgusting made us both ill
D
D
2024.03.07 2024.03.07 | United Kingdom
Shocking service this is how it's been left full of empty promises taken my money and no refund Paid deposit of £3000 ripped into the house then realised they had the wrong size windows so left not been back and have not returned our deposit caused us no end of stress having to now go down the legal route, avoid this company if you can call it that won't answer emails or fone calls Disgusting

Date of experience: 25 February, 2024
Lee Potts
Lee Potts
2024.03.04
I was gonna use these guys for my windows but after seeing the apauling finished product at a friend house I will be using someone else lose fittings and cracks everywhere do not use ..!
Asad Mehmood
Asad Mehmood
2024.03.04
Gaps on my windows are big like the guy that came to do it
Maz Abraham
Maz Abraham
2024.03.04
Been chasing and after various visits there is still an issue with the door and also windows. Hearing excuses such as I am leaving at the end of the week and not able to help. You now leave me no choice but to follow legal proceedings. I thought this company was a top company but after the work was carried out and £8000 later just seem to be cowboys. The salesman promised everything under the sky when he came over for measurements. After paying the full amout the story was otherwise. Also the external sides of the windows, where cement was used its all falling off. Both doors have dropped from hinges since the day they were installed. Please note this work is less than 12 months old.
sue crowe
sue crowe
2023.12.21
Great service from sales to office staff and fitters. Quick and great price.
Reply from JA Home Improvements 2023.12.21
Thank you for feedback it is greatly appreciated - if we can help you with anything in the future please ask.
Claire Asson
Claire Asson
2023.12.18
I would highly recommend it has been a pleasure dealing with such a professional company and such genuine people who take a real pride in their work nothing was left unchecked and the end result amazing great value for money . Great communication and work completed to a very high standard and not a long time to wait once booked .
Reply from JA Home Improvements 2023.12.18
Hi Claire - thank you for your feedback, it is greatly appreciated. We are delighted that you have had a great experience and as you know we work hard on this. If we can help you with anything in the future please feel free to ask.
Jeff
Jeff
2023.11.29
From the moment Ben came down ( Sales Rep) we knew we had selected the correct company. From selecting the right material which matched in wiith current material perfectly plus the price quoted. What I did like was that their was no pressure thro-out the whole process, another plus for JA Home Improvements. Delivery was on time which suited us and everything completed in 2 days to an excellent standard. Which brings me on to Keiran who singlehanded the whole project on his own. From start to finish a throughly professional job, well done.
Reply from JA Home Improvements 2023.11.30
Thank you Jeff for your feedback on your whole experience it is great to hear about your experience and the professionalism demonstrated by the team - we really do thank you for this feedback it is lovely to share with all.
Oliver Brennan
Oliver Brennan
2023.11.29
Excellent customer service and superb product. Installed, checked and followed up. Deffo use again
Reply from JA Home Improvements 2023.11.30
Thank you Oliver for your feedback it is greatly appreciated - if we can help in anyway please ask
Elaine Jones
Elaine Jones
2023.10.03
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Excellent service from start to finish. Ordered and completed within a couple of weeks. Will use again 100%
Reply from JA Home Improvements 2023.10.03
Hi Elaine, thank you for your lovely feedback it is greatly appreciated. We are delighted you enjoyed our service. Thanks again
Cath Holt
Cath Holt
2023.09.05
First class service from start to finish, great price, good quality and the fitting guys were excellent. Can highly recommend.
Reply from JA Home Improvements 2023.09.06
Thanks Cath for your lovely review - if we can help you with anything in the future please feel free to ask
Stephen Brown
Stephen Brown
2023.08.16
Positive
Professionalism
Quality
Value
This is the second time we have used JA Windows, very happy with windows and the workmanship of Kieron. Would recommend to others and would use company again.
Reply from JA Home Improvements 2023.08.16
Thank you Stephen for your feedback it is greatly appreciated. Thank you for choosing us again for your Home Improvements. If we can help you again in the future please feel free to contact us
Lisa Harris
Lisa Harris
2023.07.27
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Had a new composite back door and my old french doors replaced and fitted. Absolutely thrilled with them. The company is very friendly and professional. Great value for money and quality. Would 100% recommended them to anyone looking to replace or fit new doors
Reply from JA Home Improvements 2023.07.27
Thank you for your feedback - it is greatly appreciated. If we can help you anyway please feel free to contact us
Graham Evans
Graham Evans
2023.07.03
Really pleased with both the quality of the product and the service which was friendly and informative, we were given a timetable for the survey, delivery and installation and this was adhered to, as I said we were really pleased.
Reply from JA Home Improvements 2023.07.03
Thank you Graham for your feedback, it is greatly appreciated. if you need anything in the future lease feel free to ask
Barbara Finnis
Barbara Finnis
2023.06.22
Positive
Quality
I have just had JA home improvements to fit new windows and doors and two very nice young men did an excellent job. They even made me a canopy for over the front door as the one ordered they were not happy with. I couldn’t recommend them more highly and price was acceptable. They even covered around my garage door and it looks perfect.
Reply from JA Home Improvements 2023.06.23
Thank you for your feedback it is greatly appreciated - if we can help you at all in the future please ask.
Petra Sklenkova
Petra Sklenkova
2023.06.02
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
We would like to say our thank you for the outstanding services from the beginning until the very end. We are very pleased with our new windows and the front door. They look amazing. We can't thank you enough. Great prices, short waiting time and highly skilled fitters. Highly recommended!
Reply from JA Home Improvements 2023.06.02
Thank you for your feedback it is greatly appreciated. We are delighted that you are happy with your new windows and door. If we can help you at all in the future please contact us
Bill
Bill
2023.05.09
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I had all my windows and two doors replaced on my 3 bed semi detached for an incredible price. Kieran did all the installation and everything was brilliant. I couldn't believe one guy could completely replace all the windows (12) and two doors in a week with no mess and once he was done you wouldnt have know he had been there apart from the massive improvement in draft reduction and how much warmer the house was.
Reply from JA Home Improvements 2023.05.09
Thank you for your feedback it is greatly appreciated - if we can help you at all in the future please ask
Peter Hastle
Peter Hastle
2023.04.15
I was looking for a good window company and luckily I found JA Home Improvements the window frames were first class and the window fitters very good if anybody is looking for a good reliable window company give this company a call
Reply from JA Home Improvements 2023.04.15
Thank you for your feedback it is greatly appreciated, if we can help at all in the future please ask.