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Reviews ( 37 )
Darryl Jaftha
2024.06.27
My laptop is so much faster now tnx to you uncle Fred.
Reply from IT Artisan Computer Services
2024.06.27
My pleasure Darryl ...👍
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Arthur Cowley
2024.05.13
Fred is very knowledgeable and has a wealth of wisdom in the IT world. Always available and I will always recommend him.
Reply from IT Artisan Computer Services
2024.05.13
Thank you so much for your kind words! It's been a pleasure working with you, and I'm grateful for the opportunity to share my knowledge and expertise in the IT world. I'm committed to providing excellent service and support whenever you need it, and I truly appreciate your recommendation. Looking forward to continuing our collaboration in the future!
Luzanne Isaacs
2024.03.08
My experience at IT Artisan Computer Services was Just wow if you are looking for convenient, reliable, affordable pricing & great service this is definitely your place my gaming PC wouldn't work i couldn't figure out what was wrong with it i dropped it at Uncle Freddy in less
Then 5 minutes he told me exactly what was the issue /less then 3 hours my computer was fixed and back in my possession not only did I receive prompt service the way i was treated was remarkable uncle Freddy sent me pictures and kept me informed every step of the way definitely recommend IT Artisan Computer Services for all your computer/IT related issues
Reply from IT Artisan Computer Services
2024.03.08
Oh WOW Thank you very much Luzanne, Really appreciate your review of my company's services.
Computer Lab
2024.02.28
Mr Fred is amazing !! EXCELLENT !!!EXCELLENT!!! Service very honest and very professional!! Know what they doing !! Thank you ITARTISAN 🫶🏿
Reply from IT Artisan Computer Services
2024.02.28
Thank you so much Ziyanda, you're very welcome.
nazeem nazeem
2024.02.27
Such an awesome and pleasant guy Frederick, thanks for fixing my laptop and also the outstanding updates you have given during the waiting period. Definitely recommend any one to you as they will experience the great help and masterclass work you do in fixing laptops at a great reasonable price. Once again thank you.
Reply from IT Artisan Computer Services
2024.02.27
An absolute pleasure to be of service to you Nazeem.
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Shukre Parker
2024.01.08
Awesome service. Will definitely use again
Reply from IT Artisan Computer Services
2024.01.08
Thank you, sir.👍
Trishana
2023.12.01
Reply from IT Artisan Computer Services
2023.12.01
Thank you for the 5 Star review Trishana. If at any time your
laptop decides to throw a tantrum? Just call me for help.👍
Alia Daniels
2023.11.03
Prompt, efficient, attention to detail, excellent service and aftercare. Would highly recommend anyway.
Reply from IT Artisan Computer Services
2023.11.03
Nothing but 100% is good enough for our customers Alia. Thank you.
rashaad baker
2023.09.28
I must say I'm in awe for the professional way our website has been created. Furthermore the feedback that we are receiving from our sponsors, followers and the general public regarding our website is awesome. We therefore without hesitation recommend the developer of our website to all our friends, sponsors, followers and other NPOs.
Reply from IT Artisan Computer Services
2023.09.28
I am so happy to have been of service Rashad.
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Marvin-Lee Solomons
2023.08.29
My computer was an absolute shambles when I took it to IT Artisan Computer Services. My CPU Fan was hanging on by a literal string.
My box was rebuilt into a new one, cleaned up immaculately, and now it runs like a dream. I was informed every step of the way, and I was given good suggestions as to what would work best for my computer.
I was put at ease that my computer would come back to me in a perfect condition, and it was so.
Amazing customer service. I am very happy.
Reply from IT Artisan Computer Services
2023.08.29
Thank you, Marvin. Our clients deserve nothing less than 100% service.
Liezel George
2023.08.22
Fred has given us amazing service and gone over and above to ensure my son's laptop is fixed before going abroad. Would definitely recommend his services
Reply from IT Artisan Computer Services
2023.08.22
Thank you, Liezel. I was happy to be of service.
Taufeeq Laattoe
2023.08.19
I found Mr Fred from IT Artisan to be very help full. My computer had a power problem and it was sent to him for diagnosis. He worked for two days none stop on the PC until he could tell me the PC cannot be repaired. He didn't charge me even though he spent two days of his time and labour on the box.
He communication is excellent. As he is working he gives you step by step updates.
I would highly recommend him .
Reply from IT Artisan Computer Services
2023.08.19
Thank you Taufeeq.
Refilwe Mabokela
2023.08.06
Very proffesional and proper annual updates
Reply from IT Artisan Computer Services
2023.08.06
Thank you Refilwe.
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Bonita Krieger
2023.08.05
Excellent service and Excellent workmanship. We highly recommend them.
Reply from IT Artisan Computer Services
2023.08.06
Thank you Bonita.
Gretchen Groenewald
2023.07.13
Uncle Fred what an awesome experience it was to meet you. Thank you for sorting out my laptop and my printing issues. It felt like I was visiting family. So attentive, patient and understanding.
I appreciate everything that you have done and checking up if all is well.
I would highly recommend uncle Fred
Reply from IT Artisan Computer Services
2023.07.13
Thank you for those kind words Gretchen, I'm humbled.
Lwazi Luthuli
2023.07.03
My experience was awesome I'd 100% recommend it to people he assessed the problem and told me he'd clean and fix my laptop and when I returned a few hours later he did exactly what he said he would do 👍 I appreciate the help he gave(unfortunately I can't find the pictures of the cleaning process)
Reply from IT Artisan Computer Services
2023.07.03
It was an absolute pleasure to be of service Lwazi.👍
Mellisa Fransman
2023.05.26
I brought my laptop to IT Artisan Computer Services because the casing was broken..The gentleman Fred, fixed it but didn't charge me because he couldn't guarantee workmanship. Another company would have me charged for labor.
I would recommend FRED anytime, not because he didn't charge me but because FRED is gentleman above all gentlemen.
Melissa
Reply from IT Artisan Computer Services
2023.05.27
Thank you so much for taking the time to share your positive experience with IT Artisan Computer Services and specifically with Fred. We're thrilled to hear that Fred provided exceptional service and went above and beyond your expectations.
It's truly commendable that Fred not only fixed your broken laptop casing but also decided not to charge you for the service. This act of kindness and genuine concern for customer satisfaction is truly remarkable. It's refreshing to come across individuals like Fred who prioritize customer satisfaction and prioritize the quality of their workmanship above all else.
We couldn't agree more with your recommendation of Fred. His professionalism and dedication to providing excellent service make him stand out as a true gentleman among gentlemen. It's rare to find someone who not only possesses technical expertise but also demonstrates such integrity and compassion towards their customers.
Your recommendation speaks volumes about Fred's character and the level of service you received from IT Artisan Computer Services. We greatly appreciate your feedback and will make sure to pass along your kind words to Fred. We're certain he'll be delighted to know that his efforts have been recognized and appreciated.
Once again, thank you for choosing IT Artisan Computer Services, and we look forward to serving you in the future. If you have any other computer-related needs, please don't hesitate to reach out.
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Kyle
2023.04.26
Excellent service and very friendly! Repaired my broken CPU in less than two days. Would 100% recommend for anyone in need of IT services.
Reply from IT Artisan Computer Services
2023.04.26
Thank you Kyle.
Lyndon Fredericks
2023.04.25
Really awesome experience and amazing service!
Reply from IT Artisan Computer Services
2023.04.25
Thank you Lyndon.
Jadon Barends
2023.04.01
Frederick was super professional, responding to my enquiry in a timely manner. I knew what the issue was with my laptop and decided to leave to a professional and that professional was Frederick of IT Artisan, who diagnosed my issue, recommended me the replacement part and the turn around was a lot sooner than expected. He even recommended ways to improve the speed of my laptop. Which I'm looking into.
I would highly recommend IT Artisan for any of your IT needs.
Reply from IT Artisan Computer Services
2023.04.01
Thank you Jadon