Indy Soft Water Reviews

Eddie DeSalle 2024.08.02

     

Great experience. The sales and service team were both attentive and patient. They did everything as promised and were very professional. We're happy with our new water softener.

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Reply from Indy Soft Water 2024.08.03

Thank you! We really appreciate the kind review. Glad you are happy with your new system, please let us know if you need anything!

Trevor Foster 2024.08.02

     

Got incredible service from a fast and knowledgeable technician. I'd recommend Indy Soft Water to anyone!

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Reply from Indy Soft Water 2024.08.03

Thanks Trevor! We are so glad to have you on board with us! Please let us know if you need anything!

Stacey Lowe 2024.08.01

     

Evan called first and arrived promptly. He was courteous and work diligently to replace the filters in our RO system. He even said goodbye to my dog. Excellent customer service always.

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Reply from Indy Soft Water 2024.08.03

Thanks Stacey! Evan does love the furry family members! So glad everyone had a great experience!

Christiaan Wijntjes 2024.07.30

     

Indy Soft Water has provided me with outstanding service and high quality products. Brandon is extremely responsive and easy to work and communicate with; waiting times are basically non-existent. If you plan for a (new) water softener installation, don’t look further and go with them!

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Reply from Indy Soft Water 2024.07.31

Thank you! We are so grateful for the opportunity and your review! Please let us know if we can do anything else, we are happy to help.

Tesha Sims 2024.07.29

     

OMG, Evan and Austin were the most professional team you could ever ask for. They were very courteous and thorough. They explained every step of the way and answered all of my questions. They were also prompt. St. Monica school really appreciates your service. #TEAMINDY WATER

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Reply from Indy Soft Water 2024.07.29

Thank you Tesha! We are grateful for the opportunity to work for St. Monica!

Joshua Hood 2024.07.26

     

Very fast turnaround. Didn’t try to oversell products, and Evan was very professional as an installer. Showed up right on time!

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Reply from Indy Soft Water 2024.07.29

Thank you! We really appreciate the kind words and the opportunity. Please let us know if you need anything else!

Kendyl Wheeler 2024.07.26

     

I reached out to have an iron filter install. They replied within the same hour, came out same day for inspection and had it installed in the same week. I had Austin for install and he was great!

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Reply from Indy Soft Water 2024.07.29

Thank you! We are so glad you are happy with the iron filter and services. Please let us know if you need anything else!

Paulo 2024.07.23

     

JULY 2024 update - another year, the same positive evolution. The team got to our house on time, they serviced the unit in a very efficient way and left with minimal impact on my capacity to continue to work. Great company, focused on the customer. Great work. 2023 update - the service continues to be great , on time and fast. Great brand, with focus on customers. Well done Great service, Evan arrived on time and did the preventative service very efficiently, as expected. Good experience from customer perspective.

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Reply from Indy Soft Water 2020.08.29

Thanks Paulo! We are always grateful for the opportunity.

ryan gooley 2024.07.22

     

They have been great to work with for going on 8 years now. Most recently, a seal started leaking on the weekend. I called and within 1 hour had the issue addressed over the phone and a tech (Evan) was out the next Business day to inspect and fix the leak. Quick and professional.

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Reply from Indy Soft Water 2024.07.24

Thanks Ryan! So glad we could help. We really enjoy taking care of your home.

Alyssa Rex 2024.07.22

     

I just bought a new house and needed a softener. The experience from the first time I called thru install was excellent. All staff were friendly and knowledgeable, explained the options and were quick to install. Highly recommend!

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Reply from Indy Soft Water 2024.07.24

Thank you Alyssa! We really appreciate you taking the time to leave a review for us. Please let us know if you need anything else, we are happy to help.

John Hale 2024.07.14

     

Evan, He fixed my water treatment issue and identified an opportunity to combine service calls from two to one. Thereby saving money only eliminating a service call.

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Reply from Indy Soft Water 2024.07.17

Awesome! This is what we work for everyday,,, thank you for sharing!

Breyanna Johnson 2024.07.12

     

First time working with Indy Soft Water and it’s been a great experience thus far. After installing the softener I received a run down of the machine and best practices. Thank you Indy Soft Water!

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Reply from Indy Soft Water 2024.07.12

Thank you Breyanna! We really appreciate you taking the time to leave a review! Please let us know if you need anything. We are happy to help!

Raymond Mirabella 2024.06.30

     

Thanks for doing a great job. He did a great job and explained everything completely.

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Reply from Indy Soft Water 2024.07.02

Thank you Raymond! We appreciate the opportunity!

Laura Crum 2024.06.28

     

Austin did a great job with our annual maintenance. We always have a great experience with Indy Soft Water.

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Reply from Indy Soft Water 2024.07.02

Thanks Laura! We really appreciate you taking the time to leave a review, so glad we were helpful!

marcia fuson 2024.06.26

     

Great service and right on time. They carried in 3 bags of salt and loaded the machine. Done in less than 30min. Thanks.

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Reply from Indy Soft Water 2023.04.17

Thank you for your feedback, Marcia! We're so glad you're loving your soft water.

Tom Castle 2024.06.19

     

Great experience from explaining our options, installing our new water softener and scheduling salt delivery through the salt level monitoring feature. Good price. Friendly, professional staff

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Reply from Indy Soft Water 2024.06.20

Thanks Tom! We appreciate the opportunity. Please let us know if you need anything else, we are happy to help!

Allen Sparenblek 2024.06.18

     

this company does a very good job of customer service. i wish more companies took care of business in this fashion. helpfull courteous, and gets results. i am sure happy i hose this company for my needs. thanks allen

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Reply from Indy Soft Water 2023.06.13

Thank you for choosing Indy Soft Water for your water softener, Allen!

AJ Smith 2024.06.17

     

They are always helpful and the salt delivery is exceptionally convenient!!!

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Reply from Indy Soft Water 2024.06.18

Thanks AJ, we try to be helpful! We really appreciate you leaving a review. Please let us know if you need anything at all.

Hannah Huffman 2024.06.15

     

I decided to rent and my experience was positive from reaching and and inquiring to install. Very happy with how quick and easy everything was. Thank you!

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Reply from Indy Soft Water 2024.06.18

Thanks Hannah! We work hard to make your experience awesome.
Please let us know if you need anything, we are happy to help.

Adam Ginter 2024.06.13

     

Austin was amazing. Answered all questions and was most professional and nice.

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Reply from Indy Soft Water 2024.06.18

Thanks Adam! So glad Austin was able to assist you. Thank you for leaving a review!