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Reviews ( 401 )
Laura
2025.04.05
Really good experience going here for 2 scans, not for pregnancy purposes but for womens health reasons. Would 100% recommend, friendly, efficient service. I have had a scan through the NHS, although that was okay I felt a lot more comfortable here and was provided more information and reassurance during the scan which really helps for peace of mind. Results efficiently sent the same day and can also send onto GP if required. Best £104 I have spent. Thank you
Hi Laura
Thank you for sharing your experience. We are delighted to hear that you felt more comfortable and received more reassurance and information during your scans with us.
It’s great to know that our efficient service and same day results provided peace of mind.
We really appreciate your recommendation.
Best wishes
Imaginatal Team
Anam Inam
2025.04.04
recommends
Amazing place, felt very comfortable the whole time we were there, friendly staff!! We're bang on with my early scan, the gender was correct and I started shopping early too so got there at the end!! 😂❤️
Kia Allton
2025.03.21
I recently had the pleasure of experience my gender reveal scan here. They kept it a secret as requested. Baby wouldn't stay still but the girls was patient and ensured they worked out the gender ready for my gender reveal party the following weekend-after a wiggle and a few star jumps.
The experience was lovely for myself and my 8 guests who attended. Very professional and wonderful experience.
Hi Kia
Thank you for sharing your experience. We are delighted you and your guests had a lovely time at our clinic. We are glad you chose us to be a part of your gender reveal party.
We look forward to welcoming you back again in future.
Best wishes
Imaginatal Team
Lareeb J
2025.03.01
I had a fantastic experience at this scan clinic. From booking my appointment to finding parking and going through the entire process, everything was smooth and well-organized. The staff were incredibly friendly and supportive, making me feel comfortable from the start. Discussing my concerns with them was reassuring, and their professionalism truly stood out. I would highly recommend this clinic to anyone looking for a stress-free and welcoming experience.
Thank you for sharing your lovely experience! We're delighted to hear that everything from booking to parking and the scan process was smooth and well-organized. It's wonderful that our friendly and supportive staff made you feel comfortable and reassured. We appreciate your high recommendation and look forward to welcoming you back!
padmapriya uppalapati
2025.02.20
I recently visited imaginatal Diagnostic Centre for a pelvic scan, and I had a smooth experience. The staff was professional and polite, making the process easy and stress-free. The technician explained the procedure clearly and ensured I was comfortable throughout. The clinic was clean, well-maintained, and equipped with modern machines. I received my results on time, and the accuracy of the report was reassuring. Overall, a great experience—highly recommended!
Rating: ⭐⭐⭐⭐⭐ (5/5)
Thank you for your wonderful feedback! We're pleased to hear that your experience was smooth and stress-free. It's great to know our staff and sonographer provided clear explanations and made you feel comfortable. We're also glad you found our clinic clean and well-equipped. We appreciate your recommendation and look forward to serving you again!
Vale R.
2025.02.04
Hi Vale,
Thank you so much for your 5-star review! 🌟 We're thrilled to know that you had a positive experience with us.
We look forward to welcoming you back in the future! 😊
Best wishes,
Imaginatal Team
petya spasova
2025.01.19
I booked early pregnancy scan, apparently too early even if in the website it says after 6 weeks, anyway they rescheduled in 2 weeks time free of charge, day before the appointment i had a miscarriage and called to ask for a refund or a free scan, i was told that i will not receive refund or a free scan but they offered 20% discount for future scans… i dont think thats ok
My advice dont book before at least 8 weeks this is bad marketing trick …
Thank you for sharing your experience. We deeply regret the distressing situation you faced and extend our heartfelt condolences for your loss.
While we strive to provide clear information and compassionate service to all our clients, we must clarify that refunds are not possible once the service has been provided. However, we did offer a 20% discount for future scans as a gesture of goodwill.
Your feedback is invaluable and will help us improve our communication and policies. We apologize for any inconvenience caused and appreciate your advice to others regarding the timing of early pregnancy scans.
If you have any further concerns or need additional support, please don't hesitate to reach out to us directly.
Vicky Creek
2025.01.06
Wonderful team. So polite and friendly. Love their services and range of package options.
Team were great when we went in for a 4D scan, unfortunately baby was in the wrong position for them to get a good picture for us the first time, they let us go for lunch and come back but sadly still hadn't moved enough, but they happily rebooked us in for 2 weeks later and we got some great images of our little one to cherish forever - thank you!
Thank you for your lovely review! We're delighted to hear that you found our team polite and friendly, and that you appreciate our range of package options.
It's great to know that our team was accommodating during your 4D scan, even though your baby wasn't in the ideal position initially. We're glad we could rebook you and that you eventually got some wonderful images to cherish.
Thank you for choosing Imaginatal and for your kind words. If you need any further assistance or have more feedback, please don't hesitate to reach out.
Warm regards,
Imaginatal Team
Chloe
2024.12.28
I’d had 3 scans with Imaginatal during my pregnancy. The first two were early reassurance scans as I was super anxious in the first 12 weeks, followed by a gender scan at almost 17 weeks. Every time the staff and sonographer have been wonderful & super friendly. I love how detailed the scans are and it is a completely different experience to a hospital scan. Will definitely be returning for a 4D in a few months time & can recommend everyone to come here. Amazing clinic!
Thank you for your wonderful review! We're so glad to hear that our team was able to provide you with reassurance and support during your early pregnancy scans.
It's fantastic to know that you found our staff and sonographers to be friendly and that you appreciated the detailed scans. We're delighted that your experience with us has been different and positive compared to hospital scans.
We look forward to welcoming you back for your 4D scan in a few months. Thank you for your recommendation and kind words. If you need any further assistance or have more feedback, please don't hesitate to reach out.
Warm regards,
Imaginatal Team
Lydia Eden
2024.12.21
Went in for an early reassurance scan at 8 weeks and I'm so happy I did. Lovely welcoming and calm clinic, knowledgeable sonographer and managed to get a same day appointment! Brilliant service worth the money.
Thank you for your wonderful feedback! We're delighted to hear that your early reassurance scan at 8 weeks was a positive experience. It's great to know that you found our clinic welcoming and calm, and that our knowledgeable sonographer made you feel at ease.
We're also pleased that you were able to get a same-day appointment and felt that the service was worth the money. Your kind words mean a lot to us. If you have any further feedback or need assistance, please don't hesitate to reach out.
Warm regards,
Imaginatal Team
Hannah Woods
2024.12.10
I recently had an early pregnancy scan here, and the experience was brilliant. Although I was only 9 weeks along, the scan was very detailed, and the sonographer took the time to explain everything patiently. We were thrilled to receive a printed photo as well as all the images emailed to us.
Thank you for sharing your brilliant experience! We're delighted to hear that your early pregnancy scan was detailed and that our sonographer took the time to explain everything patiently.
It's wonderful to know that you were thrilled with the printed photo and the emailed images. We aim to provide thorough and reassuring care, and it's great to hear that we met your expectations.
If you need any further assistance or have more feedback, please don't hesitate to reach out.
Warm regards,
Imaginatal Team
JL K
2024.12.08
I came in today for a abdomen, liver and pelvic scan. All the staff were welcoming and friendly. The sonographer was so friendly, she explained everything she was doing as she did it and made me feel comfortable. 5 stars all round
Thank you for your fantastic review! We're thrilled to hear that your visit for an abdomen, liver, and pelvic scan was a positive experience. It's wonderful to know that our welcoming and friendly staff, along with our sonographer's clear explanations, made you feel comfortable throughout the process.
Your 5-star rating means a lot to us. If you have any further feedback or need assistance, please don't hesitate to reach out.
Warm regards,
Imaginatal Team
Samiha Rahman
2024.12.08
Everyone was super friendly and the experience felt so special.
Thank you for your kind words! We're delighted to hear that our friendly team made your experience feel so special. Your feedback means a lot to us. If you have any further comments or need assistance, please don't hesitate to reach out.
Warm regards,
Imaginatal Team
shannon Dymock
2024.11.21
Thank you for your review! Your feedback means a lot to us. If you have any further comments or need assistance, please don't hesitate to reach out.
Warm regards,
Imaginatal Team
Victoria Mittal
2024.11.21
Had an early pregnancy scan here, it was okay, the woman at reception was lovely. For the ultrasound itself, it seemed like they covered everything but just felt a bit rushed unfortunately (was only in there for about 10 minutes), it was like she had somewhere to be after. I've been pregnant before and went to a different place last time and wish I went back there again this time instead of here, it just didn't feel as nice, which is a shame :(
Thank you for sharing your feedback. We're glad to hear that you found our reception staff lovely, but we're sorry to learn that your ultrasound experience felt rushed.
We strive to provide a thorough and comfortable experience for all our clients, and it's disappointing to hear that we fell short during your visit. Your comments are valuable to us, and we'll use them to improve our services.
If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to reach out. We hope to have the opportunity to provide you with a better experience in the future.
Warm regards,
Imaginatal Team
Shirubia Cal
2024.11.19
Precious and Beth have been amazing, they were very kind reassuring and understanding. I arrived almost one hour after my appointment and they still managed to accommodate me!
Thanks so much!
Thank you for your kind words! We're thrilled to hear that Precious and Beth were able to accommodate you despite the delay and that they provided reassuring and understanding care.
It's wonderful to know that their kindness made a positive impact on your experience. We always strive to be flexible and supportive for our clients.
If you need any further assistance or have more feedback, please don't hesitate to reach out.
Warm regards,
Imaginatal Team
Kesha Prince
2024.11.11
I absolutely love their services. It was very informative and the staff was lovely .
Thank you Kesha for your lovely feedback! We're thrilled to hear that you found our services informative and that our staff made a positive impression on you. Your kind words mean a lot to us. If you have any further comments or need assistance, please don't hesitate to reach out.
Warm regards,
Imaginatal Team
Chelsea Edwards
2024.11.09
Went to imaginatal today for a gender scan and reveal and I can honestly say we was blown away with the service we received. All staff were so friendly and welcoming and made us feel so comfortable. The quality for money was amazing we received the scan itself that was wonderful the sonographer was very detailed and talked our young children through the whole scan making their experience magical. With our package we got 2 prints of our chosen scan photos and then all of them sent to us on email along with full report. We also received a gift from imaginatal which was a lovely touch.
We would 100% recommend imaginatal to any one thinking of using their services.
Best private scan we have had can not recommend enough.
Thank you so much to all staff at imaginatal Romford for making our special occasion that much more magical
Thank you for your amazing review! We're thrilled to hear that your gender scan and reveal experience with us was so special.
It's wonderful to know that our friendly and welcoming staff made you feel comfortable and that the sonographer's detailed explanations made the experience magical for your children. We're glad you appreciated the quality of our service and the thoughtful touches, like the prints, email photos, report, and gift.
Your recommendation means a lot to us. Thank you for choosing Imaginatal and for your kind words. If you need any further assistance or have more feedback, please don't hesitate to reach out.
Warm regards,
Imaginatal Team
Cristina Romanescu
2024.11.01
I had an amazing time at the clinic. Great costumer service and at the time of the scan, everything was well explained.
Thank you for your wonderful feedback! We're delighted to hear that you had an amazing time at our clinic and that our customer service met your expectations.
It's great to know that everything was well explained during your scan. We strive to provide clear and thorough information to ensure a positive experience for our clients.
If you need any further assistance or have more feedback, please don't hesitate to reach out.
Warm regards,
Imaginatal Team
Holly Fletcher
2024.10.30
recommends
We had a 4D scan at the Gloucester clinic and they were so friendly, patient and kind. We didn’t have the most cooperative baby and their patience and re-scan was so appreciated, we finally got some beautiful images we will treasure forever! Thank you ladies xx