Holiday Inn Express & Suites Indianapolis North - Carmel, an IHG Hotel Reviews

Front sign hard to see traveling at night

The breakfast was the best part of our stay. The bacon we normally get in a hotel breakfast is paper thin. This was thick and flavorful.

Very nice staff, quiet hotel and the breakfast was fantastic. I wish they still had the hot tub but I understand why they had to get rid of it with Covid. Don’t have to worry about going outside after dark, very safe area and close enough to Indy for appointments without all the traffic! Will be staying here again soon!

Tuve un incidente MUY desagradable con la persona de la recepción al cuestionar la limpieza del cuarto y al pedir toallas limpias. Le comenté que estaba invitado a no volver a ese hotel, lo que comentó que le tenía sin mucha preocupación. Estoy realmente decepcionado del servicio de limpieza y de la atención recibida

Check in was nice and smooth front desk TJ was very helpful. Really enjoyed their breakfast lots of options. Hotel was clean and comfortable!

My stay was great. My brother had an issue checking in. The front desk person was rude and seemed to be annoyed. She was on her cell phone when he arrived, and the experience was less than what we have usually received from the staff.

For what you pay to stay here, my wife is sleeping in the bedroom or in our room and I wanted to watch the hockey game so I come out to watch it in the breakfast area. Nope, they don't have a remote to change that channel and then I'm informed all TVs are muted out here at 10:00. So I'm allowed to watch hockey in the lobby area in the most uncomfortable chairs or benches they have. It's not even comfortable for a little bit. Candy bar is $2 and a bag of funyuns is $2. It's ridiculous. I don't normally care about a price. You know. I bought a pop here and it was $3. I'm fine with that but overall I know I'll never be staying here again. I just am very dissatisfied. They limit time in the public area that you can basically do listen to TV. It's just truly ridiculous as far as I'm concerned. I know it's not the workers fault but it's the fault of management so they need to really rethink their policies and take the people into consideration that are staying there. I was informed by the person working the front desk that the reason for the TVs to be muted at 10:00 is because people in the room behind the TV could hear it. The TV is on the fireplace wall and the wall is approximately 3 ft deep if they are hearing the TV in that room. This hotel was built like crap.

Everything was very good, the bathroom clean and the breakfast was good

Great experience as usual. The staff was extremely helpful and friendly! The room was nice, quiet, and clean. Has all the amenities you would want, so happy with my choice of Holiday Inn Express!

Besides not being able to close the blinds and the bright light shining in the room from across the street and the room being a sauna when we got in, it was a decent hotel.

Nice hotel. I'll take my breakfast elsewhere though. Thank you very much

Avoid this hotel like the plague. Although "Wi-Fi" listed as available, it doesn't work and it's very weak. Nearly impossible to connect and get any work done. It's updated and nice, but not having Wi-Fi is definitely a huge problem.

Positive: Very accommodating, and breakfast was plentiful. Negative: Only one minor detail after calling the front desk at 9:45pm, which was a failure to address the kids running up and down the halls at 10:15pm, waking everyone up. I finally yelled at them to go to bed since their parents were no where to be found.

Our room was very clean and comfortable, we enjoyed the breakfast and the pool. The staff at check in and all staff we interacted with were friendly and very helpful.

I had a great time during my stay! The breakfast was delicious and my room was nice and clean! The hotel feels clean, new, and well taken care of! The staff was friendly, helpful, and accommodating. I would definitely recommend this property to anyone looking to stay in the area.

I have stayed at this hotel several times and have never had an issue. The staff is great the rooms are comfortable. The breakfast is always hot and ready for the start of the day. I would recommend this hotel to everyone.

This place was nothing short of what we were looking for for my daughters archery tournament the next day, the rooms were clean and linens were fresh. The pool was clean my kids had a blast and the breakfast the next morning was by far one of the best ypu could ask for in a hotel for this value we will definitely be staying again next year for her tournament

Disappointing stay. Consistency in quality is one of the reasons why I choose Holiday Inn Express but this particular hotel is not up the HIE standard. Broken television, intermittent wifi issues, dirty towels are left in the hallway and customer service is very poor. I would not stay here again and cannot recommend it.