I recently had a flat roof replace done and chose a company called ID Flat Roof after consulting with Denise. This year, we had an unusually heavy amount of snow, which caused a serious leak in our master bedroom. The situation was urgent, so I had to act quickly.
I received estimates from several companies. Some of them quoted unbelievably high prices, and a few even used intimidating language, suggesting that if I didn’t choose them, the leak could happen again. It made the decision quite stressful.
However, Denise and his team at ID Flat Roof stood out. They offered a fair and reasonable estimate, completed the work quickly within the timeframe I needed, and most importantly, took the time to explain everything in detail, which gave me real peace of mind. They also provided a solid warranty, which made me feel even more confident in their work.
If you need any roof work done, I highly recommend this company. They are professional, trustworthy, and truly care about their customers.
Thank you for your feedback — and I’m sorry to hear that the price didn’t meet your expectations.
We completely understand how important it is to feel confident in the value you’re getting, especially with something as important as your roof.
At ID Flat Roof, we work with homeowners throughout Boston, Brookline, Newton, and surrounding areas, helping solve issues like flat roof leaks after storms, skylight flashing problems, and full PVC or TPO roof replacements.
Our approach always includes detailed inspections, proper drainage planning, and durable materials designed for New England’s weather extremes. We aim for long-term protection — not just short-term fixes.
We’d be glad to go over your estimate, explain the scope, and discuss ways to phase the work if that’s helpful.
Appreciate the opportunity and hope to connect with you again.
Best regards,
Denis Tchernov
Owner, ID Flat Roof
Flat Roof Repair | Skylight Leak Solutions | PVC Roofing – Serving Greater Boston & Eastern Massachusetts
Christian Iantosca2025.02.19
Denis and ID roof replaced a flat rubber roof on my JP triple decker with a White PVC roof. From communication to completion everything was excellent with Denis. I had three well regarded companies come out and Denis‘s price was the most competitive. I had great communication by phone call and text message nearly every day while they were working on the job. I was especially impressed with the drone photos and videos before and after so that I did not have to go up onto the roof to inspect the work when there was an unexpected issue with the Wood decking. Once they remove the old roof Denis was quick to propose a solution and keep things on track. As the manager of Arborview Realty, I would not hesitate to recommend ID Roofing to our clients in the future everything Denis said he would do. He did including permits and a paid receipt at the end. Great work.
Thank you for taking the time to share such a fantastic review!
I’m Denis Tchernov, and it was a pleasure leading the IDFlat Roof team to replace the flat roof on your JP triple decker, swapping out the old rubber for a fresh White PVC roof.
I’m thrilled to hear you were happy with everything - from our communication to the final result. I always aim to offer competitive pricing, so I’m glad that stood out compared to the other companies you considered. Keeping you updated with calls, texts, and drone photos of the flat roof progress, especially when we hit that unexpected wood decking issue, was a priority for me. I’m glad we could quickly find a solution and keep things moving smoothly. It’s an honor to earn your trust as the manager of Arborview Realty, and I’d be delighted to work with your clients in the future. Permits, paid receipts, and all - I’m proud we delivered exactly what I promised. Thanks again for the kind words!
Thank you so much for your 5-star rating! We appreciate your support and are thrilled to hear you had a positive experience with us, whether it was for a flat roof repair or another service.
Pa Mon2024.11.01
Excellent communication with homeowner
Showed up on time, kept me updated on all aspects of job. This is a very rare work ethic for contractors nowadays. Also very knowledgeable about his craft and explained the job about all the details.
Thank you so much for your kind words and for sharing your experience with us. We strive to keep our clients informed and engaged throughout the process, whether it’s a complex project or something as straightforward as a flat roof installation. It’s wonderful to hear that our efforts made a positive impact. We appreciate your recognition of our work ethic and expertise. We look forward to working with you again in the future!
Donna Yee2024.10.02
I highly recommend ID Flatroof for Roof repair and replacement; Denis and his team provided a prompt and professional scope of work from the start. As The team came in they were very communicative and responsive; they provided assessments of issues and best approach as needed. They worked hard and completed the project quickly and efficiently.
We received pictures of the work and video, they removed all debris and were respectful of neighbor's and property; it's tight quarters in the city! Town Inspection was passed and work completed without issue. Very pleased with the results, never looked better with new bright flat roof and skylight and best of all...no leaks thereafter with the rainstorms this summer!
Thank you for your kind words, Donna! We are delighted to hear that you had a positive experience with ID Flat Roof. We are thrilled that our team was able to provide you with prompt, professional, and efficient service for your roof repair and replacement needs. Your satisfaction is our top priority, and we are glad that you are pleased with the results. Don't hesitate to reach out if you need any further assistance in the future!
Nick Marchese2024.07.10
I called ID Flat Roof in Boston for a rubber roof leak. Denis quickly assessed the situation and identified the problem was just with the ventilation pipe, not the entire roof. He recommended replacing the pipe and adding an elbow cap to solve the issue. I'm impressed by Denis's honesty and expertise - he provided a cost-effective solution instead of pushing for unnecessary repairs. His professionalism saved me time and money. I highly recommend ID Flat Roof for their exceptional service and integrity. I will be sure to use ID Flat Roof again if needed. Thank you, Denis and ID Flat Roof, for your outstanding work and customer care.
Hi, Nc. Thanks for your great review! We're happy we could fix your flat roof problem quickly and honestly. At ID Flat Roof, we always aim to give the best service without overcharging. Glad we could help! Denis.
Dustin Allen2024.06.24
We received a free quote, and it turned out that our roof was fine. Denis took a video of our problem (it was a siding issue), and helped us find a contractor to call. Absolutely amazing service. I’m only going back to them if I really do need something roofing related.
Thank you for your kind words, Dustin. We're thrilled to hear that you had a positive experience with our service and that Denis was able to assist you effectively. It's great to know that you found our service amazing. We specialize in various types of roofing, including flat roofs, and we're glad to have been able to help you. We look forward to assisting you with any future roofing needs. Have a wonderful day!
Greg Tsyvin2024.05.22
We own a 24 unit apartment building for around 20 years. Roof was done 18 years ago and it was an ongoing struggle, new leak almost every month. Ordered to do a new roof to ID Flat Roof Company. What ID did is a state of the art roof, pictures attached. Excellent craftsmanship, superb work ethic. They said roof will be ready within 2 weeks and it was. Highly recommend this roofing company. Greg.
Thank you for choosing ID Flat Roof for your roofing needs! We are thrilled to hear that you are satisfied with the state-of-the-art roof we provided for your apartment building. Our team is dedicated to delivering excellent craftsmanship and ensuring a superb work ethic throughout the project. We appreciate your recommendation and are pleased to have met your expectations. Thank you for trusting ID Flat Roof!
S W2024.04.15
ID Flat Roof created a superb roofing experience. After looking through multiple choices for Flat roof companies, Denis & his team provided a beyond expectations of services, price, and professionalism. Yes I would definitely use them again. Telling friends and family if they are looking for real roofers 😁
Thank you for sharing your experience with us! We are delighted to hear that you had a superb roofing experience with ID Flat Roof. We greatly appreciate your compliments about our services, price, and professionalism. We look forward to serving you again in the future. Don't hesitate to recommend us to your friends and family for all their roofing needs! 😁
Brian Geringer2024.04.07
Dennis was very responsive, honest and did a great job fixing our flat roof.
Thank you for your kind words, Brian! We are glad that Dennis provided you with excellent service for fixing your flat roof. Your satisfaction is our priority!
Brian Geringer2024.04.07
Dennis was very responsive, honest and did a great job fixing our flat roof.
ID construction and Denis.
..Really happy with my total flat roof repairs , outstanding job from start to finish. All the crews were great and did a great professional job and I have been dealing with flat roof leaks for years..AMAZING JOB!! Thanks Pete Wilson...great company!!!
Thank you for your excellent review, Pete! We are thrilled to hear that you are incredibly pleased with the flat roof repairs done by our team at ID Flat Roof. Our crews take great pride in delivering exceptional and professional service from the beginning to the end. We understand the frustration of dealing with flat roof leaks, and we are glad we could provide a solution for you. Thank you for choosing us, and we appreciate your kind words!
Mark Pener2023.10.20
Thirteen years ago, Denis and his crew replaced our old flat roof and a portion of a sloped roof with a white PVC roof. The work was very difficult. They had to lift a heavy machine up on the roof to cut through 4 or 5 layers of roofing—EPDM membrane, copper, tar, gravel, etc. I remember a one-foot square of the old roof in the dumpster weighing about 20 pounds. They also stripped old slate roofing from a portion of the adjacent sloped roof. Denis was very good at getting copper drip edge to match the existing on our historic home. The PVC roofing was put down with welded seams and vent pipes were all capped and caulked. The work was difficult, but the result was flawless. Fast forward to today, my wife noticed a small leak in our bedroom below the area with the flat roof. I called Denis, and he assured me that the roof has a lifetime warranty, and he immediately came out to my house to inspect the roof. I went up with Denis on to the roof and he checked all the seams which showed no delamination. The caulking on the vent caps was still in perfect shape. He had a rag and wiped down portions of the PVC trying to find a hole. The roof looked like it was in perfect shape after 13 years, and I was worried that this was going to be one of those issues that was going to be hard to diagnose. We spent a few minutes more chatting up on the roof and right when we were about to give up, he wipes down a small section and finds a hole which was smaller than a pencil eraser. I was never so happy to find a hole in my roof. Recently, we had a tree removed next to our house, and we both thought they may have dropped a branch that punctured the roof. He immediately patched the roof, and now we can embark on another 13 years with a worry-free roof over our heads. Thanks Denis!
Mark
Brookline, MA
Thank you for your detailed and positive review, Mark! We are thrilled to hear about your experience with our team 13 years ago. It sounds like our crew worked hard to replace your old flat roof, and we are glad to hear that the result was flawless. We appreciate your trust in our lifetime warranty and are always here to assist you with any issues that may arise. We are delighted that we could quickly identify and patch the small hole in your roof, ensuring you can enjoy another worry-free 13 years with our PVC roof. Thank you for choosing ID Flat Roof and for taking the time to share your feedback!
Geanny Valera2023.09.27
Very professional, fast and reliable team. Good prices and service. I highly recommend it.
Thank you for your kind words! We strive to provide professional, fast, and reliable service at affordable prices, especially for flat roofing solutions. Our team is highly skilled in installing and maintaining flat roofs, ensuring long-lasting durability and performance. We are glad you are satisfied with our team and the work we've done on your flat roof. Your recommendation means a lot to us. If you need more assistance or have questions about flat roofing, feel free to contact us.
Guy Ben2023.09.27
Denis and his crew are very professional, they did a fantastic job repairing my roof.
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team, particularly with our flat roofing services. We take pride in our professionalism and expertise in flat roofing solutions, ensuring that you receive the highest quality of work. It makes us happy to know that you are satisfied with the durability and performance of your flat roof. If you need any further assistance or have questions about flat roofing in the future, please don't hesitate to reach out to us.
Kevin2023.07.24
Like many older buildings in Brookline, ours had a heat-absorbent black EPDM rubber roof that was prone to issues. Denis and his team removed the rubber roof and an old wooden floating deck that was decaying on top. After replacing the insulation underneath the roof, they redid the entire surface with a white reflective IB PVC membrane — and then created a new non-floating deck comprised of walkable IB DeckShield plus composite railings. The resulting roof deck is an amazing outdoor space! Three years later and no need to worry about leaks, summer heat absorption, or high-maintenance wooden decking. Highly recommend Denis if you are looking to upgrade your flat roof or update your roof deck!
Thank you so much for your glowing review, Kevin! We are thrilled you had a positive experience with ID Flat Roof and are enjoying your newly transformed roof deck. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing ID Flat Roof!
Rebecca Daniels2023.05.07
We had Denis and his team replace our Charlestown flat roof and roof deck, and they did a fantastic job. Our building was built in the 1800’s and we had been having a number of issues with leaks that whose sources were nearly impossible to find… Denis and his team worked tirelessly to ensure the roof and roof deck were properly replaced and no leaks remained.
Would absolutely recommend!
Thank you, Rebecca, for your kind words and for choosing ID Flat Roof for your roofing project! We are delighted you had a fantastic experience with Denis and our team. It's our priority to provide top-notch service and ensure the highest quality workmanship. We appreciate your recommendation and look forward to assisting you with future roofing needs.
P J2023.04.26
I found this business thinking it was local to the Southend Boston. It is not...just the telephone number is. Dennis Tchernov came to look at my problem (he certainly didn't come prepared to fix it on the spot). He looked at it for a while, then said he would send me Quotes for some Options. That was three weeks ago. I have yet to hear from him. I ended up getting another Roofer to come and he returned to fix the problems. Dennis was useless and had he given me some Quotes, I am sure they would have been high. The Repair cost $250.00. Please, do not consider this company as a legitimate Southend Company or one that will fix the problem on the spot as it claims. Dennis is not to be trusted.
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