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Reviews ( 101 ) 4.9

Jen Wickert
Jen Wickert
2024.05.10
Our house experienced catastrophic hail damage a few weeks ago and so we are needing to replace pretty much all of the siding on our home. We looked up companies in the area and liked what people had to say about Ideal Siding. Nothing but 5 star reviews about how wonderful everyones experiences have been. Unfortunately that has not been ours. We spoke with your customer service rep earlier this week and she stated that y'all did service our area, then set up a time for Daniel to come out to the house on Wednesday at 12:15 pm to give an estimate. He never showed. I called after a couple of hours to see if he was maybe postponed. The rep that answered stated she didn't know where he was but that she'd leave him a message to call us. He never called. Thought maybe we'd hear from someone today. We did not. Needless to say you have now lost a potential customer. We are understanding people! We get that things happen, including mistakes. We would have been more than willing to look past this had someone just reached out. Even a text message would have been suffice. But there has been no communication from y'all whatsoever as to why no one came, called or even tried to reschedule. We've never experienced such a lack of communication and poor customer service. We will definitely be telling people to avoid using your company.
Reply from Ideal Siding Austin 2024.05.14
Hello Jen, We deeply apologize for the inconvenience you experienced. We had a glitch in our booking system, which caused Daniel's no-show. We're currently trying to reach out to you, but haven't been able to connect over the phone. If you're still willing to give us a chance, please call Daniel directly at 210-213-8337. We truly value your feedback and hope to make things right. Thank you for your understanding. Best regards, Ideal Siding Team
Dreama Moon
Dreama Moon
2024.04.05
I've used plenty of contractors in my career as a realtor. These guys are the best. Extremely professional, thorough, clean and on-time! I highly recommend them for all your siding/gutters installation needs .
Cara Franz
Cara Franz
2024.03.30
Install or Completely Replace Metal Siding I was so lucky to have found Ideal Siding to help with siding repairs after moving into our new home. Daniel walked me through what they could and could not do, their process, pricing, and when they?d be able to come out for the repairs. Daniel was amazing! He was patient, professional, and attentive. Overall the work was excellent, and I could not be happier!
Silvei Racoy
Silvei Racoy
2024.03.27
Install or Replace Wood or Fiber-Cement Siding We used Ideal Siding to put a new siding in our servants quarter house. The Company was extremely responsive, answered all of my questions, and was able to complete the work within 2 weeks. Not a nail or anything found around the house. I would highly recommend.
Tyisha Prater
Tyisha Prater
2024.03.21
Install or Completely Replace Metal Siding We're extremely happy with the work and service provided by the Ideal Siding team. Although the work we needed done was not a big job, Daniel was extremely attentive and professional and everything was done as promised.Would highly recommend!
Lidia Lake
Lidia Lake
2024.03.19
Install or Completely Replace Vinyl Siding Job well done. Hard working crew finished the siding repair job in 4 days. Gutters and fascia took about a week. Lowest bid out of 3 other companies I had contracted. I couldn't recommend them more highly.
Merrie Gallegos
Merrie Gallegos
2024.03.15
Install or Replace Wood or Fiber-Cement Siding The job went as promised and it took about 2 weeks and a few days. I especially liked that they kept me informed and ensured everything was done as scheduled. Was a painless experience.
Michelina Hurt
Michelina Hurt
2024.03.12
Install or Completely Replace Metal Siding Daniel at Ideal Siding is very knowledgeable and helpful. He explained the whole process and I felt he was most honest of all estimates. He followed through and made sure I was happy with the service. It was a great experience.
Alice Moore
Alice Moore
2024.03.09
I recently had the siding around my garage repaired by Ideal Siding. I was very impressed with the quality of the work and the professionalism of the crew. The siding was repaired quickly and efficiently, and the crew cleaned up after themselves thoroughly. I would highly recommend Ideal Siding to anyone who needs siding repair or installation.
Reply from Ideal Siding Austin 2024.04.12
Dear Alice, thank you for trusting us with your siding repair. We appreciate your kind words and recommendation. It was our pleasure to help!
Don Davis
Don Davis
2024.03.09
Ideal Siding exemplifies professionalism and trustworthiness. Daniel's patience and expertise ensured a smooth project journey. Clear communication and prompt issue resolution were highlights. Highly recommended for future siding projects; they deliver beyond expectations, handling challenges with responsibility and no extra costs.
Reply from Ideal Siding Austin 2024.02.26
Dear Don, thank you for your wonderful feedback and recommendations. We appreciate your trust in us. Daniel, along with our whole team, values your recognition. We look forward to serving your future siding needs.
Eufemia Rubin
Eufemia Rubin
2024.03.09
Install or Completely Replace Vinyl Siding I hired this company to reside my entire house and install new gutters. The crew worked 12 hours per day for 3 weeks and a few days and made sure everything was cleaned up after themselves daily. I would highly recommend them and would use them again in the future!
Burton Henry
Burton Henry
2024.03.06
Install or Completely Replace Vinyl Siding They came to the house to repair a section of siding and fixed it the same day.They had all the right equipment to get the job done right. Super fast to respond and Daniel was great to work with. I wouldn?t give our siding project to anyone else in future. Thanks for your help!
Jene Deaton
Jene Deaton
2024.03.03
Install or Replace Wood or Fiber-Cement Siding Daniel from Ideal was extremely professional, reliable and honest. After they completed gutter installation, they repaired some additional siding from a previous vendor. I would not hesitate to call him again.
Fritz Bergstrom
Fritz Bergstrom
2024.03.02
Our neighbor recently had their house beautifully sided by Ideal Siding, and they kindly put me in touch with this company. I can't begin to express how impressed I was with their expert knowledge and professionalism. The crew did an outstanding, thorough job, leaving everything clean and tidy. Thank you once more for such high-quality work - I know I will be contacting you again in the future!
Reply from Ideal Siding Austin 2024.03.02
Thank you, Fritz, for the kind words and your wonderful feedback. We appreciate your recommendation and look forward to helping you again in the future!
Darcey Akins
Darcey Akins
2024.02.29
Install or Completely Replace Vinyl Siding I had my siding done and Ideal Siding did a fantastic job, professional staff both office and on site workers. Recommend them highly for any siding needs. Very happy with the job done.
Alba Botsford
Alba Botsford
2024.02.28
Just wanted to give a shoutout to Ideal Siding for the great job they did on my garage siding. Their pricing was fair, and they showed up early and had the work done in a week. I definitely recommend them! Thanks a bunch.
Reply from Ideal Siding Austin 2024.02.29
Dear Alba, thank you for the kind words and recommendation. We're delighted to hear you're satisfied with our work. We appreciate your business greatly. Thank you for trusting us!
Florida Florida
Florida Florida
2024.02.27
We were impressed with Ideal Siding service. It was necessary to remove the old siding and replace it with a new one. The company not only demented the old siding, but also took out all the garbage. We installed fiber cement siding - the house now looks like new. we are all happy.
Reply from Ideal Siding Austin 2024.02.28
Dear Florida, we are thrilled to hear your satisfaction with our service! Your wonderful feedback motivates us to continue doing our best. Thank you for your business and recommendation, we highly appreciate it!
Florida Florida
Florida Florida
2024.02.27
We were impressed with Ideal Siding service. It was necessary to remove the old siding and replace it with a new one. The company not only demented the old siding, but also took out all the garbage. We installed fiber cement siding - the house now looks like new. we are all happy.
Reply from Ideal Siding Austin 2024.02.28
Dear Florida, we are thrilled to hear your satisfaction with our service! Your wonderful feedback motivates us to continue doing our best. Thank you for your business and recommendation, we highly appreciate it!
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2024.02.27
They replaced our siding and gutters. They were on time and did what they said they would. Anytime I had questions or concerns, the supervisor responded quickly. The quality was top notch and was completed in a timely manner. Once the job was complete, the supervisor personally came out to make sure the job was done to his standards and made sure the site was clean. They clearly take pride in their work.
Reply from Ideal Siding Austin 2024.02.28
Dear jhdfkjhs, thank you for your wonderful feedback and trusting us with your project. We're delighted to hear you're satisfied with our service and quality work. Your satisfaction is our top priority!
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2024.02.27
They replaced our siding and gutters. They were on time and did what they said they would. Anytime I had questions or concerns, the supervisor responded quickly. The quality was top notch and was completed in a timely manner. Once the job was complete, the supervisor personally came out to make sure the job was done to his standards and made sure the site was clean. They clearly take pride in their work.
Reply from Ideal Siding Austin 2024.04.12
Thank you for your wonderful feedback and trusting us with your project. We're delighted to hear you're satisfied with our service and quality work. Your satisfaction is our top priority!