Ideal Siding Vancouver Reviews

My review applies to the Toronto location of Ideal Siding. I chose this company because of its excellent reviews. The work involves installing tyvek wrapping and replacing the top half of the siding above the frieze board, including the frieze board. However, my dissatisfaction arose when the frieze board of a non matching colour was provided and the contractor was not able to provide me with photos of tyvek installation. Instead, I was provided with just photos of the bare wall and the completed wall. When questioned about the tyvek installation, I was sent photos of work done on their other projects which was irrelevant to me. The first frieze board (see pic) curled up in the heat and was subsequently replaced after countless follow-ups. The 2nd frieze board (see pic) was screwed into the siding instead of installing it the proper way. I've contacted the contractor numerous times but have not received a response. I'm very disappointed that the process has dragged on for such a long time without resolution. Obviously, the company's claim of 100% customer satisfaction does NOT hold true.

My wife and I are thrilled with Ideal Siding's replacement of our old vinyl with James Hardie plank siding. From first contact with their representative who explained our options, aided our selection of the new colour and drew up the easy-to-understand proposal, to the installation supervisor, who worked closely with the three person crew, everybody was dedicated to giving us excellent service and outstanding craftsmanship.

These guys are super nice. They paid attention to details. Very knowledgeable about the siding installation work. They would come back if I needed them - we checked.