Ice & Field at The Crossover Reviews

flora h. 2025.09.22

     

Verified

My overall experience has been declining. The front desk staff appears to be inadequately trained. They even messed up my prepaid punch pass and failed to apologize. All prices--for public skating, freestyle sessions, and learn-to-skate lessons--have increased, while the quality has worsened.

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Kendall McLeod, Jr. 2025.09.13

     

Great place for a birthday party

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Myron Sees 2025.08.14

     

Great facility. Tyler is super helpful to figure skaters in finding ice time. Coach Cedric is working miracles for figure skate fitting and modifications. It's nice to have a one stop location for figure skating needs.

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Ashley Daniel 2025.08.04

     

Love this place. Food truck selection is great, bar is great. Love that there’s something for everyone. Our new go to place for chillin with the kids and live music.

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a p 2025.07.06

     

worst place. Carly is very rude. the front desk folks are rude including manager. they do not honor what they say and please avoid this place if you can.

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Glen Cheney 2025.07.05

     

Broken dehumidifier? So they can only take 20 people onto the rink at a time. Very poorly run facility, I’ve never been able to actually skate here because their free skate hours are so short and they always have some different problem or another. I have yet to have a positive experience here.

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Evan Mair 2025.06.12

     

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Walter Williams 2025.06.11

     

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David Vega Jr 2025.06.10

     

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Shadi A 2025.05.14

     

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jian jun lian 2025.05.07

     

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arys p. 2025.05.05

     

Verified

Staff is amazing always so kind. The ice is the best in austin. Would check out summer blend food trucks

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Wilfredo Morales 2025.04.30

     

Great

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Mommy With Five Kids 2025.04.30

     

Amazing coaches and very safe facility. Staff is always so kind to our family.

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Galilea Sesmas 2025.04.20

     

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Horace Wiggins 2025.04.11

     

Nice place. This is where I Ice Skate.

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Reply from Ice & Field at The Crossover 2023.05.10

Thank you, Horace! Always a pleasure to serve our community!

paul sheppard 2025.04.06

     

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Luisa Hernandez 2025.04.06

     

Great place for the whole family to learn, how to ice skate. 🧊

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Bryan Yoz 2025.04.05

     

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bullpups 12 2025.02.19

     

If this is what they call "best ice rink" around Austin Area it's very sad. Watching how the rink is ran and the desk workers are very rude no experience really with hockey, customer interaction. Over all maybe a hand full of workers our good at there jobs. The rest really need to look into jobs away from the rink. Money is a huge thing with the rink prices keep going up and people are getting tired of it. Adult league set up is sad and listening to players and parents around the Rink about everything is very sad and the stories are wild to hear. All I can say is they have people in places where they shouldn't be coming from up north and seeing how huge corporation ice rinks work and some family owned rinks, it's just a huge changed. All I can say to this ice rink is it's not about the money and your past in a sport doesn't make you a good coach or manager of ice rinks. Hopefully the rink success grows and people learn

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