iTransport

iTransport Reviews

Excellent rating
5.0
34 reviews Verified
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Reviews (34)
Jessica Tan
Jessica Tan
2024.04.08
I cannot express enough gratitude for Juan's exceptional service on my wedding day. He transported my father-in-law, who uses a wheelchair, with the utmost care, professionalism, and kindness. Juan's attention to detail and calm demeanor eased any worries we had, ensuring a smooth and comfortable journey for our loved one. His punctuality and willingness to go above and beyond made a significant difference on such an important day. Juan truly embodies excellence in wheelchair transport service, and I wholeheartedly recommend him to anyone in need. Thank you, Juan, for making our day even more special!
Reply from iTransport 2024.04.09
Thank you so much Jessica! I LOVE all your descriptive words; exceptional service, utmost care, attention to detail, professionalism, and kindness! It was a pleasure to support your "Wedding Day" and transport your father in law! More importantly, I'm very happy iTransport wheelchair service allowed you to focus on your "Special Day" and you didn't have to worry about your father-in-law's transport.
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vio lin
vio lin
2024.03.23
Top line service!! Courteous, friendly & most importantly safe drivers. Excellent service for those of us in need.
Reply from iTransport 2024.03.24
Thank you Vio! Our first priority is safety driving! Our other first priority is courtesy to our customers! We appraised the great feedback!
Ken Williams
Ken Williams
2024.01.07
I set up my first wheelchair transport for a doctors appointment for my mother with I-Transport this week but before the appointment date my mother had to be rushed by ambulance to the ER. I contacted Juan , explained why we needed to cancel and requested a refund. Juan did not hesitate to refund what we paid and expressed concern for my mother. Now that is the kind of person/company I will do business with in the future. Ken Williams
Reply from iTransport 2024.01.07
Thank you Ken! iTransports primary value is to help families with their transport needs. A secondary value of iTransport is to be treated like I/We want to be treated if I/We were in the same scenario. Based on your response, iTransport executed on both values. We look forward to doing business with you for your future transport needs!
DALE PHILLIPS
DALE PHILLIPS
2023.11.30
Great Service. Timely pickup
Reply from iTransport 2023.11.30
Thank you Dale! We appreciate your business!
Annette Johnson
Annette Johnson
2023.10.31
Juan arrived on time and provided courteous, kind service. Juan also “knows things” and was incredibly helpful. Thank you, Juan. Ask for him if, like me, you have no idea what you’re doing because it’s your first time needing transportation help. I will definitely be calling iTransport again in the very near future!
Reply from iTransport 2023.11.01
Thank you Annette! Yes, I do know things....lol! I enjoy educating others about medical transport, helping the community, being kind and courteous!
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Kathy Teresa Smith
Kathy Teresa Smith
2023.10.03
This business shows kindness , compassion and care...the drivers are safely conscious with their driving and the loading and unloading of the passengers...they make sure safety is number one. This business threats every person like that person is their own family.This business is also fair in their prices. This business is number one in my book.They always meet the needs of their customers. Awesome people who care.
Reply from iTransport 2023.10.03
Thank you Kathy! We love to hear the words "safety first, treat every person like it's our own family and fair prices!" We love and enjoy helping families and meeting their needs!
Aelicia Cook
Aelicia Cook
2023.09.24
Reply from iTransport 2023.09.25
Thank you so much Aelicia for using iTransport! It was a pleasure to transport your family member.
Jen Terracino
Jen Terracino
2023.08.14
First time using this service and it was exceptionally great! The drivers were friendly, kind, safe and professional and went through extra trouble to make sure my loved one was belted and safety strapped in. They were punctual and flexible! I would recommend this service to anyone!
Reply from iTransport 2023.08.14
Thank you Jen! We love your words "exceptional, great, friendly, kind, safe and professional, etc. Our goals is to be exceptional, great, friendly, kind, safe and professional, etc. with every single customer. We look forward to your next trip with us!
Nancy Mauldin
Nancy Mauldin
2023.08.11
Excellent customer service!
Reply from iTransport 2023.08.12
Thank you Nancy! We love to hear we are providing excellent customer service! Our primary focus as a team is to "operate in excellence" in all areas of your transport experience!
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Toni Romero
Toni Romero
2023.07.25
We needed immediate transport from GA to AL and iTransport was able to handle our last minute request at a great price. The service was very professional and they handled my Mom with great care. I really appreciated how they took the time to ensure she was comfortable and that I was able to ride along with her. They offered water and snacks and had us home on time. If ever I need this type of service again they would be my first and probably only choice. Great job.
Reply from iTransport 2023.07.25
Thank you Toni! Thank you for your feedback and using our long distance stretcher service! It was our pleasure to take you and your mom back to AL.
Apryl Johnson
Apryl Johnson
2023.04.29
First time & great experience, will definitely use again and highly recommend
Reply from iTransport 2023.04.30
Thank you Apryl! I'm glad you had a great experience on with your first transport. We look forward to the next trip when you need us!
Jeannette Bell
Jeannette Bell
2023.04.23
The best company, very polite and kindness. They pick up my dad on time and made sure my dad was return on time. Both driver actually came in to the facility to pick up and drop off my dad. Amazing service will be using again. My dad was very happy with service today I will give more then 5 stars if I can
Reply from iTransport 2023.04.24
Thank you Jeannette! iTransport's primary focus is to provide great service to every customer! I'm glad you and your dad were extremely satisfied with our service! I love your statement to give us 6, 7 OR 8 stars...THANK YOU:)
Mayra Santiago
Mayra Santiago
2023.04.23
My dad had great service with itansport!
Reply from iTransport 2023.04.23
Thank you Mayra! It was a pleasure to pick up your dad and our primary goal is to provide great service! If your dad needs transport soon don't hesitate to contact us!
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Daniel Giglia
Daniel Giglia
2023.04.07
Reply from iTransport 2023.04.08
Thank you Dan! If we can assist you in the future don't hesitate to let us know.
MyLilBrown1
MyLilBrown1
2022.10.11
I contacted iTransport on a Saturday evening desperately trying to find someone to help my sister get to the train station and Juan responded right on time. He was very professional and patient. He was awesome. I definitely recommend!
Reply from iTransport 2022.10.12
Thank you MyLilBrown1! iTransport's goal is understand your transport need and help you meet that need right on time. I'm glad we were able to respond to your transport need right on time!
Nichelle Carrington
Nichelle Carrington
2022.10.08
I just have to say I was so thrilled to find a company who could transport me when I came in from out of town. The service was great! The vehicle was clean and on time. I will always use them when I come in from out of town! Excellent Service!!!
Reply from iTransport 2022.10.09
Thank you Nichelle! iTransport's focus is safety, timeliness, and great service customer service! I'm glad we exceeded your expectations. We look forward to seeing you on your next trip when you're in town!
Larry McClain
Larry McClain
2022.09.27
Great company for medical transport. It's like having your best friend to come and pick you up. On time, dependable and my experience was perfect.
Reply from iTransport 2022.09.28
Thank you Larry! Our goal is to provide excellent service! I'm glad to hear you had a "perfect experience."
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They Call Me Humpty
They Call Me Humpty
2022.09.26
I thoroughly enjoyed using iTransport services! We will definitely use it again!
Reply from iTransport 2022.09.27
Thank you so much for using iTransport! We look forward to your next wheelchair transport.
Tes Fish
Tes Fish
2022.09.13
He is a true professional Always on time and cares deeply. I would recommend his services and use him again. Thank you
Reply from iTransport 2022.09.13
Thank you Tes! iTransport is only here to serve families!
Tracy Wade
Tracy Wade
2022.08.11
This was the first time using this company and I was extremely happy with the service I received. They arrived on time (even with a train blocking the railroad crossings) and were extremely professional and friendly. I would recommend them to anyone that needs handicap transportation services.
Reply from iTransport 2022.08.11
Thank you Tracy! Trains, planes or automobiles will never stop us from picking you up! I'm glad you very happy with our transport service! Our primary focus is to assist families with their transport needs! I/we look forward to the next trip!