IT Trade services LTD Reviews

Abin Mathew 2025.12.25

     

I’m extremely disappointed with this purchase. I ordered this MacBook in excellent condition, but what I received was far from that. The laptop arrived with a lot of scratches on the screen, and the edges of the body weren’t even aligned properly. This was meant to be a Christmas present, and they completely messed it up. It turned into the worst purchase experience I’ve had, and it was honestly very frustrating. Overall, it was a really bad experience. I would strongly recommend never buying from them and avoiding this seller altogether.

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Collin Semanshia 2024.09.26

     

Great service from IT Trade, warrant exchange was completed swiftly and without hassle. Thank you 👍🙏

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Jamille Matt 2023.12.12

     

Bought a refurbished iMac for my son, which arrived with the mouse and keyboard but without the transmitter to connect the mouse and keyboard to the computer. Had to send back the mouse and keyboard for them to then resend one out which in itself took another 3 weeks. Delivery of new mouse and keyboard never arrived as the delivery company did not even attempt to deliver and sent back to warehouse. After trying to communicate with IT trade through email, they are now not replying to my emails and i had to pay for a mouse and keyboard myself at an extra cost so my son could even use the IMAC. terrible service!

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Oi Oi Watchboy 2023.11.15

     

5 stars! Ordered myself an I Mac yesterday. Arrived exactly in a one hour slot today. Totally thrilled so far. It looks like new (other than the fact it didn’t come in apple packaging). It was even upgraded to a higher storage capacity than I was expecting. Thanks guys. You’re on my Christmas shopping list! Hopefully be doing some more business soon. Rob, Hampton Hill

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Jowaireia strougo 2023.10.25

     

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Harleen Kaur 2023.10.20

     

I have just received my refurbished iPad and am so please it is basically brand new and came with a case, so happy😊

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Tony Linnell 2023.10.18

     

Very professional from start to finish. Delivered in 3 days.

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Fiona Lunt 2023.10.18

     

Ordered an IPad Air Grade A estimated delivery 23/10/23 arrived today! 18/10/23 condition is perfect no scratches or blemishes. Good communication and earlier than expected

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Stewart Ralston 2023.10.17

     

Great service. Early delivery. Item as specified. Many thanks.

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DAVE FRENCH 2023.10.12

     

Nice bit of kit

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Mohamed Medhat El Gendy 2023.08.19

     

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محمد ربيع اليوسف 2023.07.07

     

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Maureen Newson 2022.12.23

     

Great service received i pad in a few days in excellent condition. Well packaged.

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Scott 2022.12.13

     

AVOID AT ALL COSTS!

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D BH 2022.11.14

     

Took months and months but finally received a refund. Couldn’t provide any transaction details, didn’t believe I hadn’t received it or pretended not to. Either incredibly disorganised and incompetent or struggling for cash flow. I have edited this review to remove accusations of dishonesty since I have received my refund.

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Reply from IT Trade services LTD 2022.11.03

This is a reputable company with hundreds of employees and has been in business for decades. A refund was issued on the day it was requested and a screenshot was sent to you as proof of the refund. I can do further investigations with the bank if there has been a holdup but please dont make untrue accusations. Please email me directly for an update and i will look into it personally.

Grace Hemeter 2022.10.01

     

Recently ordered a renewed series 6 Apple Watch. In great condition and brought at a reasonable price. Would recommend their services for anyone looking for renewed devices.

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Dee Flynn 2022.09.29

     

Shocking service!!! I received 2 apple refurnished laptops which where in terrible condition the first 1 I sent back. The second that arrive this week is even worse condition than the first one!! Chips shocking paint work. Starched. Just a joke to even send one out in that state. Buttons hanging off and sitting squint and bent. Can’t even erase all content and setting to start fresh have to use there stupid test sign in. It’s shocking and I’ve sent multiple emails not 1 person has yet to response to me!!! I would not recommend buying from here.

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Tom Tu 2022.09.10

     

Fast delivery, goods are well packed.

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Chris Lowrie 2022.08.24

     

Purchased 2 renewed iPads and they are in excellent condition and a great price so really pleased. They were also delivered next day which was much quicker than I expected so doubly pleased. Definitely happy to recommend them

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Angela Hunt 2022.08.19

     

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