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Reviews (42)
rachel bailey
2023-11-22
I live in a very old victorian terrace property up North and in a bit of a state with a damp issue I'm currently having inside my property. After noticing a smell of strong damp in my living room I decided to investigate it myself so I took out both my cabinets and fire surround only to be horrified by what I saw. My floor doesn't have a membrane and it's not good. After having no luck with damp proofing specialists I came across John's YouTube videos and decided to drop him an e-mail. A couple of days later John rang me and we had a nice chat on the phone. John answered all my concerns relating to this damp issue and advised me on the best options. I give John a 5 star review.
Hi Rachel. A huge thank you for taking the time to leave us a review, we genuinely appreciate it. Great feedback like this is everything to us.
We hope that John has helped put your mind at ease regarding your damp issue and you now have a clear plan of how to deal with it effectively.
Thank you also for watching our YouTube videos. It's great to know that these are also helping people out – that makes everything worthwhile.
From everyone at HYPE Building, we wish you all the very best.
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Naomi Clarke
2023-11-17
From my initial call with Phil, he was great and very empathetic to my current damp situation.
John came out a couple of days later, full of knowledge and a really lovely guy. I’m a huge worrier and he really reassured me, no scary sales tactics with him and just a genuine guy. I would 💯 recommend John and his team in the future. Thank you again 🙂
We sincerely appreciate your kind words, Naomi. Thank you so much for your feedback and taking the time to leave us your thoughts.
John is delighted to have been able to help and diagnose the cause of your damp issues. We hope that his visit has helped put your mind at ease.
Very best wishes from everyone at HYPE Building and we hope to work with you again in the near future.
Sue Mellor
2023-11-14
From the first contact with Phil to the home visit and diagnostics by John we felt reassured about the service we were given. The had honest advice and never felt under pressure to have unnecessary work done. Would highly recommend the company
Hi Sue. Thank you so much for taking the time to leave us a review – your honest feedback means the world to us and is very much appreciated.
It was a pleasure to work with you and we're delighted to have been able to help with your damp issue.
Thanks also for helping solve the problem we had with our enquiry form – that's fixed now, thanks to your call.
Very best wishes from everyone at HYPE Building.
Ian Moore
2023-11-06
Positive
Professionalism
Responsiveness
Fantastic advice from John. Very quick call back and excellent knowledge. Thanks John.
Thank you so much for taking the time to leave us your feedback, Ian – we genuinely appreciate it. Customer satisfaction means everything to us.
John is glad he could help and point you in the right direction with your property. We hope to work with you again in the future.
Very best wishes from everyone at HYPE Building.
Karen Williamson
2023-11-01
Positive
Professionalism
Quality
Responsiveness
Introduced to John via a mutual friend, I was amazed by how responsive and helpful he was from the very beginning.
John is the most down to earth, easy to talk to yet knowledgeable builder I have had the pleasure of dealing with, always available at the end of the phone for a query or to provide assistance (at all hours of the day) - and his extensive building knowledge is clearly evident and was invaluable in helping me with my building queries.
John was kind enough to carry out some investigative works for me, and went above and beyond providing me with detailed video's and advice once he had completed his survey.
I can't recommend my experience with John highly enough - and will definitely look to seek him out for any future building requirements. I would gladly recommend his company to others looking for a reliable builder.
My advice is check out his YouTube channel as well - not only are his videos highly informative (and clearly demonstrate he knows his stuff) - but also hilarious.
We can't thank you enough for your amazing review, Karen. We truly appreciate your kind words and great feedback.
Above all, we're delighted to have been able to help – John is glad that you're happy with the service provided. And he's made up that you love the content on our YouTube channel!
If there's anything else we can help with in the future, Karen, be sure to let us know. Very best wishes from everyone at HYPE Building.
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Tom Dixon
2023-10-26
Positive
Professionalism
I spoke to John (star of the videos) about the chimney stack in our house and he talked me through my options and gave advice as to what I could do myself initially to diagnose my issues in order to save some money on having tradespeople out.
John also took time to look at some photos I sent him and gave advice.
Would recommend 👍
We genuinely appreciate you taking the time to leave us your thoughts, Tom. Thank you. Your feedback means everything to us.
John is delighted to have been able to advise and point you in the right direction.
Very best wishes from the team at HYPE Building.
Richard Allen
2023-10-12
I have just posted this up on the HYPE Facebook page:
Today we've just had John call round to try and get to the bottom of our damp problem. I think he should change his name to "Honest John".
However, like many houses in the Smallthorne area, we are suffering ongoing damp problems. John was able to not only come up with a solution but also told us the best option that would do the job and help save us money in the process.
Nice to meet you and many thanks to, "Honest John".
Thank you so much for taking the time to leave us a review, Richard, we truly appreciate your excellent feedback.
John was very glad to have been able to help out and provide a solution to your damp problem.
Very best wishes from the team at HYPE Building.
Sarah Wilson
2023-08-25
Positive
Quality
After my initial enquiry John was very responsive getting back to me. I received a thorough evaluation of my property, cause of the damp was swiftly identified and the treatment needed was explained incredibly well. Very professional tradesman, highly recommend.
Hi Sarah. Sincere thanks for taking the time to leave us a review – your feedback is extremely important to us. We're so pleased that John was able to diagnose the cause of the damp issue and help you tackle it. Very best wishes from the team at HYPE Building.
Niall Conn
2023-08-18
Positive
Professionalism
Quality
Responsiveness
Value
Excellent! Can fully recommend. Professional, courteous, tidy and best of all a team who know what they are doing and get it done.
Thank you so much for your great feedback, Niall, we genuinely appreciate it. We're delighted that we were able to help with your project. Very best wishes from the team at HYPE Building.
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Steve Wandless
2023-08-01
After binge watching loads of his YouTube videos I’ve been so impressed with John’s knowledge and his willingness to share it. I knew he’d be the right builder for my HMO conversion. I’ve just had him visit me today to quote, and felt compelled to leave a review as it was such a great meeting. After having a good look around, John was able to find loads of creative solutions to the issues I will have in the conversion. He clearly knows his stuff, he was able to find an answer for everything. He gave me a ball park figure, and gave me several options to go with. He even gave me advice on what work to do if I wanted to change my strategy and flip it. Honestly I can’t believe how much advice he gave me, and he was such a genuinely nice guy. Highly recommended! Thanks again John!
Thank you so much for taking the time to leave us this great review, Steve. We genuinely appreciate your feedback.
John is delighted to have been able to help and offer some good advice. We're thrilled that you are happy with the service… and that you like our YouTube channel – that's great to know.
Hope your project goes well and we'd love to work with you in the future. Very best wishes from everyone at HYPE Building.
Hardip Sangha
2023-05-06
Positive
Professionalism
Quality
Responsiveness
I found them to be very professional and kept communication very regular. Hype went beyond to make sure the property standards were all compliant ready to let.
It's been a pleasure to work with you, Hardip. Thank you so much for your kind words and taking the time to give us your feedback – we truly appreciate it.
Very best wishes from everyone at HYPE Building.
SI ANDREWS
2023-05-03
Positive
Professionalism
Responsiveness
John was very quick to respond to my needs, prompt and was professional throughout. He was very knowledgeable and answered all my questions.
Thank you so much for your great feedback, Simon. We really appreciate you taking the time to let us know your thoughts. John was very happy to have been of assistance with the property.
Very best wishes from the team at HYPE Building.
Oliver Manley
2023-04-14
Positive
Professionalism
Quality
Responsiveness
John was a pleasure to talk to. It was clear he has a wealth of knowledge and was keen to help out with any and all questions we had.
He was down to earth and easy to talk to, as well as friendly and professional. Will definitely seek him out in the future for future work.
His YouTube channel is more than enough evidence of his character and skill. Check him out to see for yourself!
Hi Oliver. Thank you so much for your kind words and taking the time to leave a review – we truly appreciate it.
We're glad that John was able to help out and you found his building/investment knowledge useful.
Very best wishes from everyone at HYPE Building.
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Holly Smith
2023-04-14
Positive
Professionalism
Quality
Responsiveness
Could not recommend John enough for the wealth of knowledge and expertise that he provided. Incredibly responsive and obviously passionate about his work. 10/10
Thank you for your great feedback, Holly. We genuinely appreciate you taking the time to leave us your thoughts.
John will be very happy to know that you found value in his knowledge and we're delighted to have been able to help.
Very best wishes from the team at HYPE Building.
B M
2023-03-07
Positive
Professionalism
Responsiveness
John is the kind of builder you hope to encounter. It's clear that he has a wealth of knowledge and an attention to detail when it comes to all aspects of property. We arranged an appointment and as soon as John attended he started assessing what needed to be done. He then explained the possible options in a concise manner, which I found very helpful. Initially i spoke with another member of the team Phil, who I found to be professional. The only issue I have is that I didn't call hype sooner.
This is great feedback, Blaine. Thank you so much for your honesty and taking the time to leave us a review – we genuinely appreciate it.
We're so pleased that we were able to help. Very best wishes from everyone at HYPE Building.
Mike Bowman
2023-03-05
Positive
Professionalism
Quality
Responsiveness
I received honest and trusted advice regarding some building work. Excellent company, I hope to deal with Hype Building more in the future
Hi Mike. We truly appreciate your feedback and taking the time to leave us your thoughts – thank you so much.
We're really glad we could help and would love to work with you in the future.
Very best wishes from the team at HYPE Building.
Ben Hawley
2023-02-17
Positive
Professionalism
Quality
Responsiveness
Value
Cannot recommend HYPE Building enough. John helped us to design (and construct) our extension, kitchen and cloakroom. He was available from the beginning of the build to the end - his advice was invaluable and he ensured everything was within permitted development rules. His team of professional tradesmen were exceptional, they turned up when they said they would and worked extremely hard to ensure the work was completed before Christmas 2022 - even with the weather against them. They managed the project between them very professionally and were honest and upfront about progress and potential issues. All in all they managed to make the wife happy and that is a massive achievement.
Thank you so much for your amazing and honest feedback, Ben. It was a real pleasure to work with you and Annemarie and we're so pleased you're happy with the outcome. We hope your new living space is everything you hoped it would be.
We genuinely appreciate your kind words and taking the time to leave us a review. Very best wishes from everyone at HYPE Building.
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Marcia French
2023-02-14
Positive
Responsiveness
Having had to resort to surfing YouTube to get some idea about what could be the source of the damp problem affecting my house I reached out to the Hype team. A few days later I got a call from John himself and he very generously gave me some sound and sensible advice on what could be causing the issue and more importantly how to fix it. Thank you so much and when I get it sorted - I'll post another review to sing your praises again #BigUpJohnAtHype.
We're so glad we were able to help, Marcia. Thank you so much for your honest feedback and being kind enough to leave us your thoughts – we genuinely appreciate it. Very best wishes from everyone at HYPE Building.
Angela Langley
2023-02-07
Positive
Professionalism
Quality
Responsiveness
Value
Highly recommended.
We had a problem with damp and condensation and we were very worried about the cause. Researching on the internet we came across Hype building (the videos on YouTube are very informative). We called John and his team. John came round and searched for the problem, looking for a number of causes and explaining everything as he went. He found the issue (a slow leak on a pipe behind the cupboard) and fixed it. He gave us some great advice.
On a personal level - what a great bloke! His is caring, with good humour and trustworthy. Mum and I felt safe in his presence.
We definitely will use his services again!
Angela, we can't tell you how happy we are that you and your Mum are pleased with our service. It was a pleasure to meet you both and we're so glad we could help.
Sincere thanks for your great feedback and taking the time to leave us your thoughts – we genuinely appreciate it.
Very best wishes from the team at HYPE Building.
Steffy Hodgson
2023-01-21
Positive
Professionalism
Quality
John and his team have given us a brilliantly finished open plan ground floor in our little semi; really friendly and felt reassured by John's knowledge and experience. John's trustworthy and honest. His team have done a great job and given us a space that we love.
We truly appreciate your feedback, Steffy. Thank you so much for your kind words and taking the time to leave us a review.
Your open plan space looks great and we're delighted to have been able to help you achieve it.
Lovely to work with you. All the very best for the future.