Verified Company
This place is amazing. The grounds are exceptional, the facilities are always clean and tidy. The owners Neil and Kathy are awesome. 10 out of 10.
Thanks guys for a great holiday.
Reply from Hydeaway Bay Caravan & Camping Park
2024.04.02
Thanks Toby, glad you enjoyed your stay. Great photos.
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Best Camping in the Whit Sundays, well maintained facilities. Nice shower and toilet block, really nice camp kitchen. large sites, powerd and unpowered. swimming pool and small convenience store. Really close to the beach.
Reply from Hydeaway Bay Caravan & Camping Park
2024.04.02
Thanks for letting us know, how much you enjoyed your stay, we are glad to hear.
Great spot walking distance from the beach and pub, good for a camp on a windy day in a sheltered area. Friendly staff (Cathy) and clean hot&cold showers and toilets, would recommend to anyone who does not want to spend an arm and a leg to camp on the waterfront.
Reply from Hydeaway Bay Caravan & Camping Park
2024.04.02
Thanks Lachlan, look forward to seeing you guys come back.
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Nice camping grounds with both powered and unpowered sites. Not suitable for tents IMO. All sites are angled a bit wich works for a campers but not for a tent.
Very clean amenities, pool on site.
Over 500 meters walk to the beach.
Staff is helpful and welcoming.
Look into the cancelation policy before booking as there is no refunds or credit given unless you cancel at least 2 weeks prior your booking.
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Verified
Nice but not again
Cathy was most helpful when we arrived, organising so that we were all together. Unfortunately for us we have very enthusiastic grandkids and them in the pool was a nightmare. Can understand the rules but jeez it was so bad we went out for the days we were there, all day!!!! so the kids didnt get in trouble. Didnt take the dogs with us second day and yes we were rung and told to come get them. We did, our fault yes. But was stressful and was supposed to be our Christmas get together . Wont be back. Such a shame otherwise very beautiful part of the Whitsundays.
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Really expensive camping area, 43$ for unpowered site.
Toilets were okay, not really clean and a bit old, same for the showers.
5min showers only, you need to mop after yourself.
Everything is forbidden and has rules.
Camp kitchen is clean, but no noise or whatsoever tolerated.
Reply from Hydeaway Bay Caravan & Camping Park
2023.11.19
Dear Tobias,
Thank you for sharing your thoughts on your recent stay at Hydeaway Bay Caravan Park. We understand concerns about pricing and facilities. Our pricing is regularly reviewed, and if it doesn't meet your expectations, we respect your choice not to stay.
Regarding cleanliness, our Amenities are cleaned daily every morning. We encourage guests to maintain shared spaces and provide the option to mop after themselves for those who prefer to do so. We appreciate your feedback and strive to create a positive experience for all our guests. We've noted your concerns.
Showers are kept to minimum, as you would see we are in drought and water is getting low, which is why we have our friendly water wise signs posted.
Regarding the rules, our no-noise policy after 10 PM is in place to ensure a peaceful environment for all guests. Not sure what you are referring to about noise, as nothing has been mentioned.
We're here to address any concerns if you wish to contact us.
Best regards,
Owner
Hydeaway Bay Caravan Park
Thank you for sharing your thoughts on your recent stay at Hydeaway Bay Caravan Park. We understand concerns about pricing and facilities. Our pricing is regularly reviewed, and if it doesn't meet your expectations, we respect your choice not to stay.
Regarding cleanliness, our Amenities are cleaned daily every morning. We encourage guests to maintain shared spaces and provide the option to mop after themselves for those who prefer to do so. We appreciate your feedback and strive to create a positive experience for all our guests. We've noted your concerns.
Showers are kept to minimum, as you would see we are in drought and water is getting low, which is why we have our friendly water wise signs posted.
Regarding the rules, our no-noise policy after 10 PM is in place to ensure a peaceful environment for all guests. Not sure what you are referring to about noise, as nothing has been mentioned.
We're here to address any concerns if you wish to contact us.
Best regards,
Owner
Hydeaway Bay Caravan Park
Ridiculous we drove out of our way kilometres only to find park closed. No warning. Not happy
Reply from Hydeaway Bay Caravan & Camping Park
2023.11.19
Dear Judy,
I appreciate your feedback and apologize for any inconvenience. We strive to provide accurate information on our website, where we advertised for sometime that we were closing for this period for maintenance. For future visits, feel free to call ahead to ensure the most up-to-date information. We value your understanding and hope to welcome you back for a better experience.
Best regards,
Owner
Hydeaway Bay Caravan Park Management
I appreciate your feedback and apologize for any inconvenience. We strive to provide accurate information on our website, where we advertised for sometime that we were closing for this period for maintenance. For future visits, feel free to call ahead to ensure the most up-to-date information. We value your understanding and hope to welcome you back for a better experience.
Best regards,
Owner
Hydeaway Bay Caravan Park Management
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