Verified Company
I'm giving this place 3 stars and not 0 because of Maria. She was the only one there that gave me 300% respect while I was there. The black girl who did my mpc evaluation was so disrespectful to me; I ended up getting discharged. She quoted me in a disrespectful tone "YOU'RE NOT GOING TO THE NAVIGATION CENTER ANY TIME SOON". She even had the nerve and audacity to judge me because of my situation and told me that if I do get housing it would be a group home for one month. Respectfully lady go kick rocks.
Updated: I just called houston recovery center for my medical records and the white woman with the short (jax or jack I don't know how to spell her name with the shorthair hung up on my face and pretended to don't know who I am. First of all lady my name isn't obi. How would you feel if I called you something you're not. Oh wait a minute you do. I'm writing a grievance report towards you. DROP TO TWO STARS. Maria is the only reason why this place has 2 stars. God bless you ma'am.
Sincerely
Nick
Terrible terrible terrible place I was there for two days and it was nothing they could do to help me at all. All because I am not using drugs and I don't have a mental problemp I do not recommend anybody to go to this place
Reply from Houston Recovery Center
2025.06.13
Thank you for your feedback. We take all concerns seriously and are committed to providing respectful, high-quality services to everyone who walks through our doors. Due to privacy regulations (HIPAA and 42 CFR Part 2), we are unable to confirm or discuss any individual's care or experiences publicly.
If you are open to it, we encourage you to contact our office directly at 713 236 7832 so we can better understand your experience and address any concerns you may have. Our goal is always to support our clients with compassion and professionalism.
Thank you again for taking the time to share your feedback.
If you are open to it, we encourage you to contact our office directly at 713 236 7832 so we can better understand your experience and address any concerns you may have. Our goal is always to support our clients with compassion and professionalism.
Thank you again for taking the time to share your feedback.
I stayed here for 3 weeks because I didn't have a place to go. It is better than being in jail or homeless but some staff are very rude and bossy. A staff member discharged me because I asked him for a cup of water so he got angry and insisted I get discharged and expected me to beg them to stay. I packed my stuff and hit the exit door. I Would never go back.
Reply from Houston Recovery Center
2025.06.12
Thank you for your feedback. We take all concerns seriously and are committed to providing respectful, high-quality services to everyone who walks through our doors. Due to privacy regulations (HIPAA and 42 CFR Part 2), we are unable to confirm or discuss any individual's care or experiences publicly.
If you are open to it, we encourage you to contact our office directly at 713 236 7832 so we can better understand your experience and address any concerns you may have. Our goal is always to support our clients with compassion and professionalism.
Thank you again for taking the time to share your feedback.
If you are open to it, we encourage you to contact our office directly at 713 236 7832 so we can better understand your experience and address any concerns you may have. Our goal is always to support our clients with compassion and professionalism.
Thank you again for taking the time to share your feedback.
Staff are great. I was treated with respect and dignity. I forgot his name, but the white guy who works weekends was nice and down to earth. The short woman who gave meds was also very respectful and made me feel human. Only reason it isn’t 5 stars is because the case worker just wanted to get me out of there and when he came to the rehab I was at, he said he would speak with me later and just left. I felt blown off and lied to, I was told I would be guaranteed housing and it was a lie.
Reply from Houston Recovery Center
2025.06.12
Thank you for your positive feedback. If you are open to it, we encourage you to contact our office directly at 713 236 7832 so we can better understand your experience and address any concerns you may have. Our goal is always to support our clients with compassion and professionalism.
Thank you again for taking the time to share your feedback.
Thank you again for taking the time to share your feedback.
Management personnel are unethical liars, bullies, thieves, and unprofessional. Tralanquelina Hinton is a master manipulator that steals from the company and the people she is superior to. Borrows money that she never pays back. Thanks to her reoccurring gambling habit.
Reply from Houston Recovery Center
2019.01.31
Nathan –Thank you for sharing your concern. We value and care for the people we serve. Reviews of our programs are important to us. According to our records, your name is not located in our client database nor have you ever been employed by us. We are open 24/7 every day of the year. If you would like to explain further your concerns, we are happy to meet with you. You can call our main number 713-236-7800 and set up an appointment.
Almost fought a crack head for telling him that he could leave any time via the fire exit. He didn't like that and had to get moved to another place. After that I got life advice from a heroin addict who spent multiple nights there a week. Figured he wasn't the best to learn from but seemed like a nice guy. Talked with a dude who had no idea how he got there and was worried the cops stole his coke, beat my breathalyzer record, slept in a half egg shell bed. 10/10, wouldn't ever go back.
