Hot Diggity Dog Grooming Reviews

Great service, and friendly staff! Always have my pup looking good!

This was our first visit. They did a good job on my goldendoodle.

First time getting my two mini Aussies groomed here. Very good cuts and professional service. Pricing is very reasonable as well.

If I could make this zero stars I would. When I got home with my dog and picked her up, I saw her nose has been scraped raw almost bleeding, several layers of skin removed. She cried terribly in pain when I tried to put ointment on it. They literally sanded down her nose!! She had to of cried horribly when it happened, there is no way she wouldn’t have. I had used nose butter regularly on her so I know exactly what 12 year old nose she has. To not say something about it to me when they picked her up is highly unethical. Be very careful as it doesn’t seem they are very humane to not address accidents like this. This is someone who doesn’t know how to groom a dog. You don’t sand down and shave a nose!!!!!! If there was a board to report them to I would. Attempting to groom your dog yourself would be a better choice.

Always great service! You can drop in any time M-F from noon-four (I think) for a nail trim and they never make you wait long. I really like the way they do things at this place. Highly recommend!

My pups are always very well cared for and loved while at Hot Diggity Dog. The attention to detail and pride in work and ownership of the business is evident. Hot Diggity Dig is the very best.

Called to book and was told They are booked out for The rest of the year…. What a like be the point to even answer the phone lol gentlemen who answered the phone sounded annoyed I was even calling. update per establishments reply the gentleman who answered the phone was not even happy to answer, nor was that established during the conversation. It was simply war book till the end of the year. It wasn’t let me put you on a waiting list it was one and done hang up the phone shortage in groomers or not no information was transpired, very unprofessional when it was conducting communication so the reply is senseless

This is where I take my Shiz tzu to get her nails trimmed. Very friendly and quick in/out. I wish they would start taking new customers.

If I could give this business zero stars I would. The people there speak terrible English, they are rude, don’t keep appointments for their valued clients, parking is a nightmare, location is altogether horrible. We’ve been going to this location for over a year and always tipped 20% on services although I thought their prices were too high. Yet when I went to drop off my poodle today the groomer (whom I thought was a male, turned out was a female) told me that there were no appointments available until December. I WOULD NOT waste your time and money on people with such bad business ethics as these people. You’ll be left frustrated and without a reliable or talented groomer.

I took my dog here earlier this year several times and was ecstatic with their overall atmosphere as well as some of the best grooming skills I have encountered. However, there must have been a change with their staffing that has unfortunately made me go elsewhere. I've called for the past five months, hoping to get an appointment scheduled. There is always a reason why I can't get my dog in. For example, I called in February and their availability begins in August. Or I called in June and they can't accommodate till October. Also, I always ask to be placed on the waiting list but the manager tells me the list is so long that I should just "make an appointment elsewhere in between services and book an appointment at HDD for months out." My dog thrives on consistency as do most so I am not going to run around town every couple months to different grooming salons. I hope that they get their scheduling issues under control. It's a shame that this place used to be so great but no matter what I try, I can't get my dog in for a grooming appointment. It is so frustrating.

If there was the option to put 0 starts I would with no hesitation!! When I first started taking my pet here it was the best grooming spot! The staff was so welcoming & the service In general was outstanding!! Things have changed so dramatically now & not for the best for the worst!! The staff & owner are so RUDE. They don’t respect your grooming schedule appointment! They won’t even bother to let you know it was canceled. As y’all can see in the bad reviews the owner always has an excuses for what’s being done wrong.

We loved Hot Diggity Dog and I’ve been sending my friends here for their doodles as well. Unfortunately I just received a call that our appointment for this week (scheduled 8 weeks ago) is cancelled and they can’t fit us in until August. I understand staff shortages are a reality but with waitlists all over town I would have expected more of a courtesy or any willingness to squeeze us in.

This morning I attempted to drop off my dog for her grooming appointment that we booked in person when we picked her up from her last grooming. When I told the young lady our name l, she looked on the schedule and then excused herself to the back. A man who I assume was the owner came out and told me the groomer was no longer working for them. They made no attempt to move us onto another groomers schedule or even notify us that we didn’t have an appointment anymore.

We’ve been very happy with the grooming we’ve had done here. Love that the dogs aren’t in crates all day. They’ve also been able to get our dogs finished quickly when needed which is always appreciated.