Poor management.. I registered and paid for the 2 hr class.
A week before class started we get an invoice for the 4hr class rate.
Staff and management then notified us 2hr class no longer offered.
Management said it will be honored for the first month. And to let them know our decision.
So we looked for another school. Found one about 3 weeks later.
So we notified the school of our decision to withdraw vs going with 4hr class.
Now they want 30 day notice.
Much of this was verbal and there was a chance of misunderstanding on both parties the message was unclear as to deadlines...the worst part is management goes tell me whi said that and we can waive the 30 day notice.. at this point they are asking I don't believe you so pay up.
Update:
They have allowed the withdraw without penalty. I have updated my review
I recently had the pleasure of enrolling my child in Honey Tree Child Day Care. They have a dedicated and highly qualified team who are passionate about providing the best care for the children. They are attentive, nurturing, and always go the extra mile to ensure each child feels loved and supported. I am impressed with their professionalism and the positive energy they bring to the day care.
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My son has been going to honey tree for 5 years now. Although it’s not the closest to our home I still continue to take him here because he is comfortable here and enjoys his time. They always plan something either fun or learning based on pro d days, summer, spring and winter break and I find comfort knowing my child is doing something productive on those days. Very good communication and never have to worry about their ability to drop and pick my son up from school effectively and on time. I have had no complaints during his time at honey tree. Thank you honey tree for being a consistent part of my sons life.
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I joined here as an ECE IT in august this year! I worked in other daycares too! This daycare has really good and welcoming environment for everyone! Really enjoy working with the staff and children. Our director (Ms. Harkirat) is really helpful and take care of small needs of the staff and the children.
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Honeytree is a great place for children's early years of development. Our family is overly satisfied with the care provided by the friendly staff. Thank you for all you do as I can't imagine the strength it must take to handle so many kids. All the best to all the staff at Honeytree Daycare. :) 😀
I couldn't be happier with the recent changes in management and the innovative programs they've introduced. The entire staff is incredibly caring and nurturing, and it's clear that the management team is putting in every effort to create a healthy and nurturing environment for the children.
We are particularly excited about the new programs, including French lessons, nutrition education, and yoga. It's wonderful to see our child engaged and participating in these enriching activities at the center. The regular newsletters and photos of our child enjoying these fun activities bring a smile to our faces and help us feel connected to their daily experiences.
On the surface, this place seems great; but reality is, your child is just a monthly paycheck. They will drop your child like nothing instead of working with the family and child without any thought as to how it might effect the child after 3 years.
Reply from Honey Tree The Children's Learning Centre
2023.09.28
Thank you for sharing your previous experience with us, and we apologize if it fell short of your expectations. As per our records your child Withdrew Honey tree Centre in 2020. We want to reassure you that there has been a change in management this year, and we are fully committed to providing the best care for every child at Honey Tree. We genuinely care and nurture each child in our care, and we're here to collaborate with families to address any concerns. Please don't hesitate to reach out to us at childcare@honeytree.ca if there's anything we can do to make your child's experience better and ensure your satisfaction.
Honey Tree Management
Honey Tree Management
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