Holiday eSIM Reviews

My Microsos 2025.10.11

     

Promised manual eSIM link, then refused after purchase — very, very bad customer service Promised manual eSIM link, then refused after purchase — very, very bad customer service I purchased after Holiday Support confirmed in writing they could provide a manual eSIM install link (LPA / SM-DP+ + Activation Code). After paying and contacting chat, they refused to provide it—directly contradicting their email. conflicting answers, and no meaningful escalation. This has been very, very bad customer service: slow replies, broken promises, and zero ownership. Requested resolution: Email the LPA link (or SM-DP+ + Activation Code) as originally promised, or issue a full refund. I’ll update this review if resolved.
Date of experience: 11 October, 2025

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Natalia 2025.07.03

     

Wrong and not working eSIM given, customer support doesn't exist I ordered a global Sim2Fly from them, but received different eSIM from BillionConnect which is not working in my country. On my two devices, eSIM app got crazy with that Holidayesim.com eSIM, with a number of different operation errors. I reported the error details, but never received a word from Holidayesim. Spent around $30 USD on that eSIM. Stay away.

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nemoto hiroshi 2025.02.06

     

Never Trust its Customer Service I bought Orange Holiday eSIM at holidayesim.com on 4th February 2025. Immediately at the moment of purchase, my debit card account was charged 28% higher wrong price. I contacted 5 times to holidayesim.com by its return page and e-mail. But after 60 hours, no single reply coming.

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JW 2024.11.23

     

False Advertisement and Scam I bought 12GB eSIM from holidayesim.com. But the order confirmation only had 8GB. So far they have refused to give my money back. I have reported the matter to both UK Trading Standards Office and FTC in the US. You should buy eSIM from the original travel.orange.com website, not from this scam website.
Date of experience: 03 June, 2024

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מיכאל בוסיק 2024.11.20

     

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Jennifer So 2024.11.20

     

Used them for 2 different European trips and never had a problem with data service. Reliable and cost-efficient.

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Nestor Fonacier 2024.11.15

     

Easy to use and affordable and you are good to go and enjoy your WiFi coverage.

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Mcnik 2024.11.15

     

Jediná esim ,která v Číně fungovala. Děkuji

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Brigitte Rheaume 2024.11.14

     

Facile à configurer. Facile d’utilisation. A répondu à mes besoins. Bon prix.

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T C 2024.11.14

     

Easy purchase. Easy set up! Good value!

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Jon Clemens 2024.11.14

     

Very easy to use and simple to download. Worked great in Europe!

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Lee Zentner 2024.11.11

     

Super quick to receive. Super easy to install. Was worried it would be complicated, turned out to be super simple.

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Gal Olivier 2024.11.09

     

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Honda Passport 2024.11.08

     

Easy to install. Available signal all the time in any of the countries we were in. Greatly recommended.

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almuham 2024.11.08

     

ممتازين

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Lisa Stein 2024.11.08

     

have used Holiday Sim for the past 2 trips to Europe. To be honest i can’t quite figure out how to use the French phone number …it may be the user and not the app

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Debra Robinson 2024.11.08

     

I have used Holiday eSIM a number of times when travelling in Europe and have found it reliable. Good value, easy to install, and excellent customer support.

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omar omar 2024.11.08

     

I use it for 4 months and was good compare to others

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Mich Elle 2024.11.04

     

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Ruth Emerson and Bob Owen 2024.11.01

     

When I first looked at eSIMs from Orange, everyone said they were lots more expensive than the competition, but when I bought mine, the price had been discounted 30%. I needed eSIM with phone, not just data, and this had good coverage for where I was going. No problems with data or calls. The biggest issue is that all of the instructions are in quickly-spoken French. Not simply written French online somewhere. And not any effort to do translations into English, Spanish, or something else I could manage. I contacted 'support' and answer was, "sorry, we're not translating yet." Hmm. I never did figure out how to use their voicemail. If you are not a Francophone, I'd think twice before buying this product, even if it's still discounted to make the price reasonable.

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