HMI Auto Care التقييمات 2025 | Trustindex.io

أكتب مراجعة

التقييمات

4.7 | 73 total

5 النجوم

66 قطع

4 النجوم

1 قطعة

3 النجوم

0 قطعة

2 النجوم

1 قطعة

1 نجمة

5 قطع

Source filter

73 قطع

تم التحقق

E 2025.11.17

Even though their website indicates they service Mini Coopers, they now do not. Their website information should be updated. Other than that, there is no problem with their service.

Useful تقرير

الرد من HMI Auto Care 2025.11.20

Thank you for bringing this to our attention, E. We apologize for the inconvenience caused by our outdated information.

Rebeka Johnson 2025.11.05

All i can say is 🤩😍🤩🤪!!!!! I came with my cuz to get her car fixed and let’s just say I’ll be coming back here more often… ima buy a hooptie just so i can see these guys more often! Shawn is superrrr cute and he wears these little tight jeans that hi lites his package and he’s packing!!!!! There’s some lady working in the office and she’s good looking too!! (I don’t roll that way but if I did it would be over) I seen 2 of the mechanics and one had this slicked back hair looking all fine like he’s in the godfather ready to call a hit on some dealers that are in his turf and the other one is this handsome old man! Super handsome! Super fit!!! Ladies if your looking for a honest shop to fix your car and some cuties to look at and think about when your in bed with y’all dusty husbands come here. They don’t disappoint!!!!

Useful تقرير

الرد من HMI Auto Care 2025.11.12

Thank you for this glowing review, Rebeka! We're thrilled to hear you had such a positive experience with us. Our team takes pride in providing excellent service, and we're glad our staff made such a lasting impression. We genuinely appreciate your recommendation, and we look forward to seeing you again soon!

Dom Bastello 2025.10.12

Good communications, trustworthy and good workmanship.

Useful تقرير

الرد من HMI Auto Care 2025.10.20

Thank you for your kind words, Dom! We strive to provide exceptional communication, trust, and workmanship to all our customers. It means a lot to us that you had a positive experience with our services! If you need anything else in the future, please don't hesitate to reach out.

Nancy Ginsberg 2025.10.07

I had an issue with a car battery in my mercedes sl 550 and Sean at HMI really stepped up and did the right thing when he really didnt have to. I so appreciated what they did.

Useful تقرير

الرد من HMI Auto Care 2025.10.13

Thank you for taking the time to share your positive experience, Nancy! Our team at HMI is committed to going above and beyond for our customers. We're glad Sean was able to help resolve your car battery issue. If you need any further assistance, please don't hesitate to reach out!

Paul Castiglia 2025.09.26

HMI has serviced my vehicles for several years. Top notch. Very happy to have a great local shop

Useful تقرير

Mike Park 2025.09.19

Useful تقرير

الرد من HMI Auto Care 2025.09.26

Thank you for the 5-star rating, Mike! We are overjoyed to hear that you had a positive experience with us. If there's anything else we can do to make your stay even better, please let us know. We hope to serve you again soon!

Nimbus Cloud 2025.09.11

I caught them lying to me multiple times. They told me my breaks were good. They weren't, and now my rotors are warped. I had to bring it back to replace my rear calipers. They told me the suspension needed over $1,300 worth of repairs. It doesn't. Another shop showed me the suspension isn't loose and doesn't need repairs. They told me the extra $300 they added to my quote was because of inflation. Inflation has been going down for months. And they just raised their hourly rates too. To be fair, they did do a decent job welding my exhaust. However, I've been very disappointed with the quality of the other work, and the dishonesty.

Useful تقرير

الرد من HMI Auto Care 2025.09.17

Dear Nimbus, we're disheartened that your experience fell short of your expectations. We take your feedback seriously and assure you that we hold ourselves to the highest standards. We would appreciate the opportunity to make things right. Please send us a direct message with your contact information so we can discuss your concerns further. Thank you for bringing this to our attention.

John Walsh 2025.08.04

First time customer, and will be an all-the-time customer. Great service, both customer and auto. Very happy to have found this establishment. Highly recommend.

Useful تقرير

الرد من HMI Auto Care 2025.08.11

Thank you, John, for becoming a part of our customer family! Your recommendation means a lot to us here at [Company Name]. We're thrilled that your first visit was so positive and that you plan to stick around. We look forward to taking care of your auto needs for years to come!

Peter Anderson 2025.07.09

These guys are the real deal. Been to many other shops and just got the runaround. They took care of my wife very fairly without bending her over a barrel and showing her the 50 states. It’s nice to see a shop not take advantage of women. So many do but not Sean and his team! Thanks guys!!!!

Useful تقرير

الرد من HMI Auto Care 2025.07.17

Thank you Peter for the awesome review! We appreciate you! 😊

CJ Burn 2025.07.05

O stars if i could!! Who has a pick up time for a week vehicle rental for noon and they close at noon? Had this car reserved for a trip with my boys for 3 weeks. Tried saying merchant services shuts down exactly at noon. Merchant services never shuts down. Why wouldn't your last pick up be at 11:45 if you close at noon? They should be ashamed. Budget rent a car says they cant make the people at the location stay past closing. I was literally on my way to the location to be there at 12:05 when HMI called to say 12:01 is too late. Would've been nice to know as I was sitting around all morning waiting to go pick it up thinking car won't be ready until noon.... my scheduled pick up time. I was literally speechless.... at least Budget made good and waived my cancellation fee. HMI Auto 👎👎👎

Useful تقرير

الرد من HMI Auto Care 2025.07.08

Dear CJ, This is Sean with HMI Auto Care. I do apologize that you had that experience with Budget. They are a completely separate business that operates in our building. I kindly ask that you might be able to retract this review from our page as we have nothing to do with that business other than renting them space.

Eelnah Rami 2025.05.14

James at the Hackettstown Avis location was absolutely amazing! When we found out we couldn’t fly because we didn’t have our REAL IDs, we had to pivot quickly and take a road trip instead. We needed a van last minute, and James went above and beyond to help us out. His professionalism, kindness, and calm demeanor made a stressful situation so much easier. We even forgot my son's phone in the van, and thanks to James’s honesty and attentiveness, we were able to pick it up the next day without any hassle. It’s rare to find someone so genuinely helpful and dedicated to outstanding customer service. We’ll definitely be renting from Avis again—because of you, James!

Useful تقرير

الرد من HMI Auto Care 2025.06.25

Dear Eelnah, thank you for your kind words about James! We're thrilled to hear he provided exceptional service and made your experience stress-free. We'll be sure to pass along your compliments to him. Our team takes pride in delivering outstanding customer care, so we can't wait to serve you again soon at Avis!

Ben 2025.03.27

Honest, friendly mechanics that don't try to hustle me and don't overcharge? I must be living in an alternate timeline here. 🤯

Useful تقرير

الرد من HMI Auto Care 2025.04.03

We thank you and are glad to be helpful.

Erickson ÆSTHETICS 2024.12.12

ABSOLUTE BEST mechanics on the Eastern Seaboard. 5 stars for 30 years

Useful تقرير

الرد من HMI Auto Care 2025.06.25

Thank you, Erickson, for being a loyal customer for 30 years! We are thrilled to hear that you consider us the best mechanics on the Eastern Seaboard. Your five-star rating means the world to us! We appreciate your continued support and look forward to serving you for another 30 years!

Tony Lewis 2024.04.21

Best people skills of any mechanic shop I've experienced

Useful تقرير

الرد من HMI Auto Care 2025.06.25

Thank you Tony for taking the time to leave us such a wonderful review! We are thrilled that you had such a great experience here at our shop. We work hard to provide the best customer service and it is truly rewarding to know that our efforts have paid off. We look forward to serving you again in the future!

David Onorevole 2024.01.31

HMI took care of my car and helped me diagnose the engine code I was getting. Only comment I have is it would be nice to receive a discount on the diagnostic fee since I got the work done there. Other than that they are going to take care of you and your car.

Useful تقرير

الرد من HMI Auto Care 2025.06.25

Thank you for the positive feedback, David! We appreciate your suggestion and will take it into consideration. We are glad that we could be of service to you and your car. We are committed to providing top-notch care and always aim for customer satisfaction. If you have any more questions or concerns, please don't hesitate to reach out to us.

Lori Murray 2024.01.24

Love this place. They are the best.

Useful تقرير

David C 2023.12.10

Great service, reasonably priced. Saved me loads of $$ repairing exhaust rather than Audi replacing whole system.

Useful تقرير

الرد من HMI Auto Care 2025.06.25

Thank you for your 5-star review, David. We are happy to hear that you had a great experience with us. It's great to know that our service saved you money while still providing a top-notch repair. We appreciate your business and look forward to serving you again in the future.

Jay Cazes 2023.10.19

Ray and Barron have been absolutely amazing! Time and time again they have rescued my vehicles, offering great service, quick turnarounds and extremely fair pricing.

Useful تقرير