Hey Taxi Solutions Reviews

I am in the aviation industry private and corporate flying and so I travel all over the world and I must say from all Taxis and shuttle services I’ve used in my many travels I must say I just had the best taxi experience in Zurich and Lucerne with Andrej. I came to Switzerland just for 3 days to celebrate my Valentine bday. I used Hey Taxi to go to Lucerne from Zurich airport first and since I liked how proffesional, friendly and helpful they were and of course such safe driving and how clean the cars were, which is so important to me, that I asked them to drive me also for all my short and long rides around the city from and to my hotels and to and from Lucerne back to airport in Zurich! They even went above and beyond to help me make my vacation and birthday one I’ll never forget! He was available to pick me up and drop off with punctuality . He suggested restaurants and even hotels for me to stay at when I decided to extend my stay for two weeks. He was even an amazing guide and in the last day on my way back to Zurich before my return flight, he even stopped me at the Lindt chocolate factory, adding a new fun and delicious memory to my vacation! ! will definitely use Hey Taxi for all my future visits in Lucerne! Thank you! And see you soon! I wish I could call Hey Taxi in every city around the world!

Excellent service to and from the airport with comfortable cars, and English speaking drivers. Their service was so outstanding that we've also used it to travel in between Swiss cities and even, for late night emergencies. The communication is always quick and fluid over WhatsApp. Prices are very competitive!

Everything was so good. Thank you.

Last week I encountered a human angel in rescue named Davide who not only provided a great taxi service but also rendered a commendable human kindness well beyond his call of duty. I was in distress in the city of Luzern with my language and directional ineptitude, and he came to my rescue with the ride as well as with his genuine care for my well-being till I was safely at the place for an important meeting. Kudos for his superb navigational skills and well-meaning care for his riders. Gracie di cuore, Davide!😇

We had the absolute pleasure of having Andrej as our driver and guide during our trip, and we couldn’t have asked for a better experience! From the moment we met, it was clear that he was not just here to drive us from one destination to another but to make our journey truly unforgettable. Beyond being an amazing guide, Andrej went above and beyond in ensuring our comfort and enjoyment. Whether it was recommending the best local restaurants, accommodating last-minute changes to our itinerary, or even helping us capture beautiful moments with photos, his kindness and professionalism shone through. Highly recommend his service.

This was an excellent experience! We needed a larger car, and they had one. We arranged a time, and they texted 15 minutes before they arrived. The car was spotless and our driver was personable and also spoke English which was a huge plus for us. We found out that speaking English is a requirement for all drivers. Highly recommend!!!

Were supposed to pick me up at 3am, especially asked for a car where my skis could fit in. They didn't show up (Update, they replied below that they picked me up.. I ended up ordering a uber, they didnt show up)

Wir können Hey Taxi als äusserst zuverlässiges Unternehmen weiterempfehlen. Die langfristige Buchung für regelmässige Fahrdienste, die unkomplizierte Zahlungsabwicklung und die freundlichen Fahrer haben uns überzeugt. Trotz hohem Verkehrsaufkommen waren die Fahrer stets pünktlich vor Ort. Auch kurzfristige Änderungswünsche waren flexibel möglich. Top! Gerne jederzeit wieder!

Hey Taxi !!! Veramente molto professionali e gentilissimi. Io vivo e lavoro a Luzern e chiamo sempre loro, per tornare a casa la sera , e anche nei weekend se si beve un po’ di più…

Andrej and his company have been nothing short of amazing! Punctual, with a luxury fleet and a reliable transport to St Moritz.

Had a fantastic ride with Andrej! Best service in Luzern hands down.

Tolle Fahrerfahrung vom Flughafen in die Stadt.

Best local taxi in Luzern, hired them Monday to Friday for our company transfers. Worked out well. Reccomended

Best taxi in Luzern

A resounding meh for Hey Taxi. My flight to Zurich was delayed 8 hours because it had to be diverted, which is nobody's idea of fun. I expected Hey Taxi to follow through on their promise of adjusting to any delays in the flights schedule to make my voyage stress free (this is what it says on their website). What I can say is that they did eventually keep the promise, but not close to in the manner promised. First, they tried to get me to book a return trip to avoid an extra charge. When I explained I didn't need it, they tried to soak me for an extra 100CHF. When I pointed out the promise on their website, I got this message from the owner, which I think speaks for itself. The driver was on time and professional, and I was not charged extra in the end. Communication at the airport was very good, and I certainly don't blame the nice employee who was handling the WhatsApp account. Three stars is, on the whole, generous.

Ich habe heute das erste Mal Hej Taxi gebucht. Hatte ein wenig die Befürchtung, dass es nicht klappt. Der Taxifahrer war sehr pünktlich. Sehr freundlich. Ich empfehle dieses Taxiunternehmen uneingeschränkt. Werde auch nächsten Mal dieses Taxiunternehmen bestellen. 👍👍

A Five Star Experience with probably the most helpful guys around . Made our journey hassle free and on time . Highly recommended 👍👍