Heroes Carpet Cleaning

Heroes Carpet Cleaning Reviews

Excellent rating
5.0
115 reviews Verified
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Reviews (115)
Angela Clarke
Angela Clarke
2024.04.03
We had Hero’s in to kick/stretch and clean a few of our rooms. They did a great job! Very professional!
Reply from Heroes Carpet Cleaning 2024.04.04
Thanks Angel!!! I should be giving your husband 5 stars for letting me talk his ear off all morning! 😂 Thank you for the feedback! It was my pleasure!
Brianna Dunn
Brianna Dunn
2024.02.15
Second time using their service, they kick butt every time. :) friendly and efficient
Reply from Heroes Carpet Cleaning 2024.03.02
We are thrilled to hear that you had another positive experience with our service! Thank you for your kind words and for being a loyal customer. We will continue to do our best to provide you with friendly and efficient service every time. Please don't hesitate to reach out if you need anything in the future.
Andrew Clark
Andrew Clark
2023.12.27
Don't get ripped off by the other companies who will try to up sell you a hundred dollars or more. Just hire Nate. He does an awesome job!
Reply from Heroes Carpet Cleaning 2024.03.02
Thank you so much for the positive feedback! We always strive to provide fair and honest pricing to our customers, and we appreciate your support. If you ever need our services again, don't hesitate to reach out to us. We're here to help!
Jordan Lewis
Jordan Lewis
2023.10.21
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Second time I've had you all out, second great experience. Feel free to come by every day and re-stripe my carpet. (-: Thanks again!
Reply from Heroes Carpet Cleaning 2023.10.24
Thank you for taking the time to leave a kind review on how we did with our carpet cleaning services. We hope to serve you again in the future!
Trenee Lyons
Trenee Lyons
2023.09.22
Positive
Professionalism
Punctuality
Quality
My carpet has never been this clean!. I’ve used other carpet cleaners and never have my carpet this clean! They were on time and professional. Highly recommend.
Reply from Heroes Carpet Cleaning 2023.10.24
Thank you for recommending and reviewing our company, Trenee!
Roadrunner Property Care
Roadrunner Property Care
2023.08.25
The reviews have spoken! But we love Heroes so much that we wanted to leave another glowing review for them. If we could give Nate and his team - ten stars - we would! They are prompt, professional, affordable, and friendly. We exclusively call Heros for our all of vacation rental properties and our personal homes. Thank you, Heroes!
Reply from Heroes Carpet Cleaning 2023.09.19
Thank you so much for the kind review! We appreciate your business and you taking the time to leave such kind feedback! We look forward to providing our services to you in the future!
Nancy Jones
Nancy Jones
2023.08.19
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Nate, of Heroes Carpet, made my studio look like new again! He cleaned my carpet, that I thought I was going to have to replace, and he stripped, cleaned and re-waxed my tile floors that were in terrible shape after a summer of classes and camps. Thank you Nate!
Reply from Heroes Carpet Cleaning 2023.09.19
Thank you for choosing Heroes for your carpet cleaning! We're proud to hear Nate and our team could provide exceptional service!
Paul Harris
Paul Harris
2023.07.28
Positive
Professionalism
Punctuality
Responsiveness
Value
Nate is exceptional, and clearly an expert at his profession. He took the time to explain his process and provided me with ways to maintain a pet clean home. I have used other services in the past, and hero's is without a doubt the best, they will have all of my future business.
Reply from Heroes Carpet Cleaning 2023.08.02
Thank you, Paul! We appreciate you taking the time to leave a kind review and becoming a loyal customer! We look forward to serving you in the future!
Dorothy HARVEY
Dorothy HARVEY
2023.07.07
Positive
Professionalism
Gave 5 stars for the kindness and professionalism they showed me. The only thing that bothered me was that I was told it would take 1-2 hours to dry because of the special way they do it. They were in and out quick and said it would take 6 hours to dry. Big difference
Reply from Heroes Carpet Cleaning 2023.07.08
Hi Dorothy! Thanks for the feedback. My apologies for the confusion. I think we just misspoke. Upholstery dry time is typically 2-3 hours.
Demo Gonzales
Demo Gonzales
2023.06.28
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I had my carpet cleaned today. Nate and his assistant did a fantastic job! They were very professional. I highly recommend them, plus they are local. 😀😀
Reply from Heroes Carpet Cleaning 2023.06.28
Thank you so much! It was our pleasure!
Dawn Demps
Dawn Demps
2023.06.23
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Where do I begin? Not only did Nate of Heroes, fit me into his schedule at the last minute when the company I had originally hired cancelled the night before (my birthday party was the next day- oh no!!!). He cleaned it so well, that it looked brand new! The company last year told me it could never get that clean. I'm glad they cancelled! Thank you so much Nate! You were indeed a lifesaver! See you next year!!!
Reply from Heroes Carpet Cleaning 2023.06.27
Thanks for the awesome review Dawn! It was my pleasure!
Kimberly Guerrero
Kimberly Guerrero
2023.06.01
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I have relied on Nate and his team since 2019. We have a small dog that has an accident from time to time. Nate is very professional, responsive, reliable and dependable!! Fair prices and great work = happy customers!!!
Reply from Heroes Carpet Cleaning 2023.07.08
You're the best Kim! Good luck in your future endeavors and happy retirement!!
Robin Schmotzer
Robin Schmotzer
2023.04.28
We moved into a home that needed cleaning beforehand and Nathan did a wonderful job! We will use him again!!
Reply from Heroes Carpet Cleaning 2023.04.28
Thank you so much for the wonderful review! I am so pleased that you were happy with the job I did in cleaning your new home. It is always such a pleasure for me to help my clients start off in their new home with a clean, fresh space. I am really glad to hear that you would like to use me again in the future. I look forward to working with you again!
Frank S.
Frank S.
2023.04.21
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Nate was very professional, courteous, thorough and was at the house when he promised! Excellent workmanship! Highly recommended. We will use him again and again.
Reply from Heroes Carpet Cleaning 2023.05.02
Thank you for the wonderful review! We strive to ensure that all of our customers are happy with our work and it is great to hear that you were satisfied with the job. We look forward to helping you again soon!
Melissa Cortez
Melissa Cortez
2023.03.09
Positive
Professionalism
Quality
I have 1700 sq ft of tile, and 3 dogs. Steamy Concepts had come out to my house before and when they were done my floors looked almost the same as before they started. When Heroes cleaned my tile I was so impressed! My floors are noticeably clean. They worked hard to take care of any troublesome areas. The work and their communication were highly professional and I will not hire any other company after working with Heroes!
Reply from Heroes Carpet Cleaning 2023.03.17
Thank you for taking the time to leave our team great feedback! We hope to be able to serve you again in the future!
James Hollifield
James Hollifield
2023.03.01
Positive
Professionalism
Punctuality
Quality
Responsiveness
Reply from Heroes Carpet Cleaning 2023.03.01
Thank you for taking the time to leave our team a 5-star review, James!
mike thomas
mike thomas
2023.02.23
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Nate (the owner) was professional, on time, and did more than what was agreed to! He’s trust worthy and responsive to any communication.
Reply from Heroes Carpet Cleaning 2023.02.24
Thank you for taking the time to leave our team and Nate a great review, Mike!
John Marus
John Marus
2023.02.10
Positive
Punctuality
Quality
Responsiveness
They cleaned and sealed my tile floors. Floors had been done 13 years ago when I first moved in. The grouting is like new and the floors 50% brighter. Amazing service with a very cautious, professional crew. All furniture back in place. A great experience.
Reply from Heroes Carpet Cleaning 2023.02.13
We appreciate the feedback! Thank you, John. We're glad we could have been such great service to you. We look forward to helping you in the future!
Charity Cazee
Charity Cazee
2023.02.08
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
After sending away another company for attempting to price gouge, I was on the search for another company to come out rather quickly since I had already moved my furniture out. Heroes Carpet Cleaning was able to come out the very next day. The pricing on the website matched what I was told in person, absolutely no hidden costs. I appreciated the great customer service, affordable pricing and most of all the honesty. This will definitely be my go-to for all Carpet cleaning. And highly recommend.
Reply from Heroes Carpet Cleaning 2023.02.13
We're happy to hear the great feedback! Thank you for taking the time to leave your review, Charity. We look forward to helping you in the future. - Heroes Carpet Cleaning
christina pugh
christina pugh
2023.01.31
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
My grandfather passed away after a battle with pancreatic cancer and we wanted to get the carpets cleaned for my grandmother. Heroes carpet cleaning did an amazing job and were so kind and thoughtful to my grandma!
Reply from Heroes Carpet Cleaning 2023.02.13
We're glad to hear we could help you and your grandma out, Christina. Thank you for taking the time to leave the great feedback. We look forward to helping you out in the future.