Poor time keeping & customer service
Poor time keeping. Cancelled 3 times when he did come he left in 10mins replacing parts and some air spray on my oven. Only found out engineer is not arriving when I phone up. Flame still not there so was pointless. Didn't introduce himself when he came.
Disgusting customer service! Avoid at all costs!!!
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G. B.
2 reviews
4 minutes ago
New
Absolutely disgusting customer service. My floor was damaged as a result of engineer trying to fix my integrated washing machine. Nevertheless, he asked me to help him put washing machine back in. I didn't think it was right for many …More
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Here Domestic Repairs Ltd | Appliance Services / Repair
Very pleased with overall experience from start to finish. Prompt communication at all times. Would recommend to friends & family. Read more. Verified reviewer.
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Here Domestic Repairs Ltd Reviews 2025
Here Domestic Repairs Ltd is trusted by over 31 happy customers, earning a 4.6-star rating! Explore real reviews and share your own experience.
4.6(31)
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Reviews of Here domestic repairs ltd in Plaistow, London
Great guy Muhammad, he came and did the boiler serviced and removal of old old hob and oven to install new kitchen came quickly and worked effectively.
Here Domestic Repairs LTD
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19 Mar 2024 — Recommendations were made. Old appliance was also taken away for us. Very pleased with overall experience from start to finish. Prompt ...
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Here Domestic Repairs LTD
https://heredomesticrepairs.co.uk
Here Domestic Repairs LTD
Your local experts in London for prompt appliance repairs, installations & maintenance. Count on us for hassle-free service!
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Here Domestic Repairs LTD is providing repairing and installation services for all kinds of kitchen appliances, Moreover we are offering installation for all ...
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G. B.
2 reviews
4 minutes ago
New
Absolutely disgusting customer service. My floor was damaged as a result of engineer trying to fix my integrated washing machine. Nevertheless, he asked me to help him put washing machine back in. I didn't think it was right for many different reasons, therefore I put a formal complaint. Here domestic repairs Ltd manager called me to discuss the complaint. From the first second, he was very defensive saying that the damage was caused by damp, even though I complained that floors are deeply scratched and scratches are not caused by damp. He completely dismissed other part of the complaint where his engineers asked me to do the labour. Imagine if it was elderly lady, or pregnant woman? Or i hurt my back as a result of it. He was talking over me, not allowing me to speak, he also stated that I am lying and the machine was already out when engineer came! He stated that if I am looking for some kind of compensation I should contact Beko, not at any point i mentioned compensation, he also called his engineer, whilst on the phone to me, put him on the loudspeaker, once the engineer finished speaking he said did you hear that? When I stated I did not understand what was said he said well then contact beko! He shouted at me, was extremely rude, extremely unpleasant and unprofessional is understatement! He never introduced himself, and when i asked for his name as a reference he refused to provide his name and hanged up. If God forbid, they cause any damage whilst carrying out work, they will not take any responsibility, so please avoid this company at all cost!
Date of experience: 22 October, 2025
Date of experience: 22 October, 2025
Fridge freezer repair
Fridge freezer tripping electrics - appliance was checked & was not worth repairing as parts cost same as buying brand new appliance. Recommendations were made. Old appliance was also taken away for us. Very pleased with overall experience from start to finish. Prompt communication at all times. Would recommend to friends & family.
Fridge was tripping the electrics
Arrived on time. Fridge is integrated, no hassle in taking it out, worked out problem straight away which was overflowing reservoir onto junction box (caused by the door being left open by my son whilst we were on holiday). So just the call out to pay for, no additional costs. Would use again.
Replace the rubber door seal of a washing machine
Excellent work. Quick and professional. The engineer came after hours to accommodate our needs as it was an emergency and we needed the machine working before a holiday. Found him last minute and agreed to come at the end of his shift-which had overrun anyway- in order to help us out. Truly appreciated.
Resolving an issue with my washing machine pump.
I found this company on Checkatrade and was impressed with the service from start to finish. The office administrator is pleasant, keeping me updated at each stage as we had to order in a part. The call out charge is very good value for money and the engineer was able to correctly diagnose and fix the problem. My washing machine is in fantastic working order now.