Henderson Wood

Henderson Wood Reviews

Excellent rating
4.8
58 reviews Verified
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Reviews (58)
David Fisher
David Fisher
2023.11.21
Positive
Professionalism
Responsiveness
Ethical. Organised. Proactive and ready with good advice. They understand exactly what is needed. Henderson Wood are conscientious and know the law inside-out. They are not just about maximising profitability; they also care about the service they offer and their guidance reflects this.
Reply from Henderson Wood 2020.12.31
Thanks David, your comments are appreciated
ES
ES
2023.11.12
Reply from Henderson Wood 2023.12.04
Thank you so much for the 5 star review, it is truly aappreciated
Luke Ford
Luke Ford
2023.11.02
Great team who have been looking after our property for several years and providing a great service. Javad is incredibly swift to resolve any problems that come up and has a very good collection of contacts for tradesmen etc. He also has a very solid knowledge of the rental market.
Reply from Henderson Wood 2023.11.02
Hi Luke, thanks for your feedback, this helps us learn how and where to improve, truly appreciated.
Katalin Fejos
Katalin Fejos
2023.11.01
Very reliable, efficient recruitment agency.
Reply from Henderson Wood 2023.11.02
Hi Katalin, many thanks for your feedback.
Bardhi Gjoni
Bardhi Gjoni
2023.10.31
Henderson Wood is a highly professional and reliable company run by Mr Javad Chohan. Very prompt payments and never had any issues, always positive and great pleasure in working with him. I would highly recommend to anyone and great company to do business with! Thank you!
Reply from Henderson Wood 2023.10.31
Thank you for your feedback Bardhi, we appreciate all comments and feedback from our contractors, this helps us improve and change to provide a better service and experience for all our landlords, tenants and contractors.
Iqramul Hassan Mamun
Iqramul Hassan Mamun
2023.10.28
Reply from Henderson Wood 2023.10.28
Thank you for the 5 star review, truly appreciated
Anne Liddington
Anne Liddington
2023.10.27
Very efficient at dealing with any issues.
Reply from Henderson Wood 2023.10.28
Thank you for the 5 star review, we truly appreciate your feedback
Mary Bassey
Mary Bassey
2023.10.27
Positive
Professionalism
Quality
Responsiveness
Value
Excellent service, dependable with timely response to needs. Very courteous, respectful and accessible. Since I have been with them, I have had no worries or concerns as they have always honored their words. Working with them has been a pleasure, they are knowledgeable. They are flexible, have integrity, pleasant and professional. I have recommended them in the past and will definitely recommend them again and again.
Reply from Henderson Wood 2023.10.28
Thank you for the kind review Mary, we truly appreciate your feedback and it gives us satisfaction that our clients are happy with our services.
philomena Amoo Eshun
philomena Amoo Eshun
2023.10.27
Positive
Value
Honest and reliable company providing a very very good service. Very professional. Would recommend to others.
Reply from Henderson Wood 2023.10.27
Thank you so much for your kind review Philomena, your comments and feedback are truly appreciated and help us to learn how to improve.
Velichko Dudov
Velichko Dudov
2023.10.27
I have found the Henderson Wood experience, extremely positive and straightforward. I have been working with them for more than 10 years now and I am very satisfied of the way they handle my work related requests and they are always on time paying my invoices. Javad has been always amazing helping. He has been extremely supportive, helpful and available whenever I have needed to communicate to him. I would thoroughly recommend him and Henderson Wood to anyone wishing to work with them. His knowledge of the market and how the industry works is great. Definitely the best agency I have met in a long time!
Reply from Henderson Wood 2023.10.27
Thank for your valuable feedback Velichko, we truly appreciate your comments and we always try to ensure that our contractors receive their payments as soon as possible. We are unable to deliver our services to our landlords and tenants without your help and we thank you for being available at short notice to attend properties and carry out repairs swiftly thereby keeping the tenants happy.
Dariusz Xxx
Dariusz Xxx
2023.10.26
Great agency! As a client (tenant) I can always count on it when I need it. Actually this is agency that works for you and look after your interest. Great communication, great service… 5 star
Reply from Henderson Wood 2023.10.27
Thank you for your valued feedback Dariusz, it is always good to receive comments from tenants and we truly appreciate the time taken to give this review, we will work hard to continue to deliver and improve our services.
Madusha Perera
Madusha Perera
2023.10.26
Im really happy with this company coz My representative Mr.Javad is very friendly, flexible and more efficient when any anything happen and professional . Highly recommended this agent. Good luck. πŸ‘πŸ‘πŸ‘
Reply from Henderson Wood 2023.10.27
Thank you for your valued feedback Madusha, we are always looking for ways to improve our practices and working relationships with our clients and your comments are truly appreciated.
Stephen York
Stephen York
2023.10.26
Positive
Professionalism
Quality
Responsiveness
Value
Henderson Wood have managed my property for a number of years and the quality of service has been outstanding. Javad Chohan informs me of any issues quickly, and promptly suggests a remedy to any problems. I am very happy that my property is being looked after by someone so knowledgeable and professional.
Reply from Henderson Wood 2023.10.27
Thank you so much for the kind review Stephen, your comments are truly appreciated. We are always looking for ways to improve our services and how to deliver more efficiently, your feedback helps to give us job satisfaction.
Joseph Danquah
Joseph Danquah
2023.10.26
Great experience with Henderson Wood property management Just add a great experience with Javad from Henderson wood property management regarding the refurbishment of my flats and Customer service , he was professional, super responsive and gave me plenty of details. This is by far the best communicator and most update with current regulations regarding letting.Very supportive,honest and caring during tough times. Thank you Javad for taking care of my two flats. I can’t recommend you enough. We need people like you.
Reply from Henderson Wood 2023.10.27
Thank you for the kind feeback and comments Joseph, we try to understand landlord needs and we are proud to be able to serve the Chafford Hundred Church Community.
Matt
Matt
2023.10.26
Positive
Value
Javad is approachable and friendly and will do his best to help where he can.
Reply from Henderson Wood 2023.10.27
Thank you for the kind review Matt, we truly appreciate your valued feedback, it helps us learn how to improve and deliver a better service.
Greg Tinglin
Greg Tinglin
2023.10.26
Great company to receive work from, always receive plenty of information to complete job at hand . very prompt payments received
Reply from Henderson Wood 2023.10.27
Thank you for your valued feedback Greg, we are always trying to improve and your comments are truly appreciated.
mrs vlogger
mrs vlogger
2023.10.26
Positive
Professionalism
Professional and personal service from start to finish even outside of office hours. I could not recommended this company high enough. Would highly recommend.
Reply from Henderson Wood 2023.10.27
Thank you for your valued feedback, it is truly appreciated.
Cyril Drouin
Cyril Drouin
2023.10.09
Javad is the best agent I ever had in the UK since I arrived 10 years ago. Always there when we needed. I really recommend Henderson wood! Nothing bad to say, and we had our deposit back (full deposit) in just a few days! Cyril
Reply from Henderson Wood 2023.10.11
Hi Cyril, thank you for your valued feedback, it helps us learn and improve the quality of our services so that every tenant has a great experience. Wishing you all the best.
Sai Tejah Srikanth
Sai Tejah Srikanth
2023.09.05
My wonderful stay I had the pleasure of staying at Mr. Javad Chohan's property on Christchurch Road for an entire month, and it was an absolutely delightful experience from start to finish. From the moment I arrived, I was warmly welcomed and made to feel right at home. Mr. Chohan's professionalism was evident throughout the entire process. The booking and check-in process were seamless, and any questions or concerns I had were promptly addressed. The room itself was clean, comfortable, and well-maintained. It had all the amenities I needed for my extended stay, making it feel like a home away from home. What truly sets this place apart is the exceptional hospitality. Mr. Chohan and his family went above and beyond to ensure my stay was enjoyable. They were always available to assist with anything I needed, whether it was information about the area or assistance with any minor issues that arose during my stay. The location of the property is also a major plus. It's conveniently situated, with easy access to amenities, transportation, and attractions in the area. Whether you're in Christchurch for business or leisure, this location is ideal. In summary, I couldn't have asked for a better place to stay. Mr. Javad Chohan's dedication to professionalism and guest satisfaction made all the difference. I highly recommend this property to anyone looking for a comfortable and welcoming place to stay in Christchurch. Thank you, Mr. Chohan, for making my stay so enjoyable and hassle free!
Reply from Henderson Wood 2023.09.06
Thank you Sai, I am glad you had a great time and happy that we could be of service.
Festus Olatoye
Festus Olatoye
2022.01.13
Critical
Professionalism
Quality
Responsiveness
Value
Avoid this agent by all means. I have had a terrible experience. Being a tenant for 3 years in a property he manages without missing the rent for once. Javad is a highly unprofessional agent who goes about threatening:harassing me with WhatsApp messages and emails. There was never a customer care nor any welfare call for once for the 3 years I have being in the tenant. Whenever there is a repair or a replacement to be done in the house, he is not bothered, he pushes me to the landlord, the landlord pushes me back to him. They only care about the rent or increasing the rent everytime. He blamed me for the fact that he was unable to increase rent during the COVID-19 pandemic year. Javad is desperate, selfish and only care about his profit, welfare of tenant is never in his agenda. Avoid this agency, Henderson Wood and this agent called Javad Cohen by all means for your own peace of mind, mental health and safety. This man Javad is so pathetic and he will give reasons to justify his aggressive behaviors towards tenant. He is unable to communicate appropriately without resorting into threats. He is highly disrespectful and lacks courtesy. His high level of unprofessionalism is open for all to see. If you want a pathetic experience like I have had, try him and a trial will convince you. He is hot tempered and does not really have a good listening skills.
Reply from Henderson Wood 2022.01.13
Dear tenant, thank you for your kind review, we appreciate all feedback for which I will respond to all allegations below. For the public's information this tenant has never been harrased or threatened, it is unfortunate that they fail to read or understand messages properly. We ourselves are fed up with this tenants behaviour ad attitude. The landlord has politely asked this tenant to leave many times but they are refusing citing pathetic excuses that they cannot find anyplace. The real reason is because they have found out what actual rents are and that they are paying below market. The landlord is responsible for all repairs to this property, we are only rent collection agents. The tenant chose a zero deposit replacement policy for which they signed the scheme providers terms and tend to become aggressive when they are requested by the scheme to pay the annual policy renewal fee of Β£30, the tenant seems to think that we are behind this. With regards rent increases, we confirm that this tenants tenancy commenced on 03/01/2019 at a rent of Β£850 and this is the same rent they are paying to date which is below market value and the landlord is losing money each month. We welcome all such tenants to avoid using our agency and to go elsewhere so they can experience how other agencies and landlords treat tenants for real.