Verified Company
Amazing facilities. Bright and big. Great for many activities. Staff are very helpful.
Reply from Heffron Park Tennis Centre
Thanks for the support, Ivana. We have exciting events this December. See you again on the court, soon
My 3 yr old just started and is having so much fun. The coaches are so friendly and have made it so fun for him. The courts are always clean and friendly staff. But I do have an issue with this centre. They charge for cancelled classes when there is bad weather and offer a make up class, however there are no available make up classes that my son can do and the centre has refused to work on a solution for this or anything to assist. I also gave notice that we would not be there for a class and asked not to be charged. Was emailed back saying thanks for letting me know and a message that my booking for that day was cancelled but I was still charged! As a single mother I need to watch my money so really not happy with how they handle these things. I have tried other tennis clubs but unfortunately they don’t offer a Sunday which is the only day we can do. My son really wants to play so I’m stuck in a hard position!!
Reply from Heffron Park Tennis Centre
Hey Julie, thank you so much for your honest feedback, we're genuinely sorry to hear about your experience with the weather cancellations and billing.
So, we’d really appreciate the chance to speak with you directly so we can review what happened and work out a better solution together. Our team is always open to improving how we support families like yours, and we don’t want anyone feeling stuck.
Please reach out to us personally or let us know the best way to contact you—because we’ll make this a priority.
So, we’d really appreciate the chance to speak with you directly so we can review what happened and work out a better solution together. Our team is always open to improving how we support families like yours, and we don’t want anyone feeling stuck.
Please reach out to us personally or let us know the best way to contact you—because we’ll make this a priority.
Awful,
The grass courts at this place are in atrocious condition, full of dead spots and almost no bounce. I observed this on multiple courts. The centre was unstaffed during reserved hours.
Net sizes varied between courts and their are no windbreaks on any court.
Will never play here again.
Edit: Thanks for the reply Heffron, No I haven't been back here.
We tried two grass courts on or around the date of the originally review and they had dead spots everywhere.
We then swapped to a hardcourt which had water on it and as a result I tore my hamstring completely.
Don't think I would ever come back even with an invitation, there wasn't even any staff around which I know is super normal at tennis courts but Middle of the day mid week at a big centre, really?
Unless I had some absolute assurances about the surface of the courts.
Reply from Heffron Park Tennis Centre
Hey Robert, have you talked to our team personally?
let us know the best way to contact you—we’ll make this a priority.
Or please email our operations head so he can best answer you: anthonycarlucci@ssmgroup.com.au
We appreciate any progress details.
let us know the best way to contact you—we’ll make this a priority.
Or please email our operations head so he can best answer you: anthonycarlucci@ssmgroup.com.au
We appreciate any progress details.
My son and I have been going to Heffron tennis courts for the last 5 years and have always had a friendly welcoming experience. All staff are very professional and friendly always welcome you with a smile. We have made a lot of friends. Fantastic place to learn and play tennis.
Reply from Heffron Park Tennis Centre
Thanks for the continued support, Mr and Mrs V Johnson! See you soon in our upcoming events this June....
Reply from Heffron Park Tennis Centre
Thanks for the stars, Alex! Have you visited us lately?
My boys absolutely loved the holiday tennis camps, thanks so much for accommodating all three of them at such short notice.
Reply from Heffron Park Tennis Centre
You're very welcome, Chris! Thanks for the feedback. And we have upcoming events for kids this June, so we hope to see you again, soon!
Great facilities... mainly been around Fri night basketball which could use a little more enforcement...
Reply from Heffron Park Tennis Centre
Hey Brian, appreciate your feedback. You may also personally talk to our teams inside so we can better support you. Let us know any progress in your next visit!
Heffron Tennis Centre offers hard court and synthetic grass surfaces, great service from front staff desk or easy online booking available. Great facilities. Highly recommend having a game there!
Reply from Heffron Park Tennis Centre
Thanks Louise! We're growing in our community here so we appreciate your support. And we have upcoming events this June~ keep in touch!
HPTC has been so helpful to our children in their tennis skills. They now have an absolute passion for the game. Its simple booking system means we can hire a court easily. Our family throughly enjoys spending time on the courts together.
Reply from Heffron Park Tennis Centre
Thanks Rachel! How are the kids now? We're growing in our community here so we appreciate your support. And we have upcoming events this June for kids and adults~ keep in touch!
Heffron Park Tennis Centre is undoubtedly the BEST in Sydney! It has beautiful facility and lovely staff! They always respond to emails fast, which is really helpful. Parents even have a nice and clean place to stay during the lesson. Coach Paul is very experienced and supportive. My kid absolutely loves him!
Reply from Heffron Park Tennis Centre
Thanks for the kinds words, MM! And we have exciting events this June, so we hope you can also join us!
