Harewood Panel and Paint

harewoodpanelpaint.co.nz

Harewood Panel and Paint Reviews

Excellent rating
4.7
126 reviews Verified
Harewood Panel and Paint
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Reviews ( 126 ) 4.7

Seyed Nadoushani
Seyed Nadoushani
2024.07.21
I had a disappointing experience at Harewood Panel & Paint. Initially, my car was assessed by Craig Duff, after which Anton Van Wyk instructed me to bring it back over the weekend for repairs, asking for a $650 cash payment. The job was to fix both the rear and front left sides and match the paint using a spectrophotometer. Shockingly, less than three hours after dropping off my car on the scheduled day, I was informed it was ready—a clear red flag. Upon picking up my car, I found significant colour mismatches and poor finish quality. It was clear that steps such as part removal, surface preparation (masking, sanding, cleaning, priming), paint application, blending, drying, curing, part refitting, quality inspection, and final grooming —which should have taken much longer—were either rushed or entirely skipped. When I expressed dissatisfaction, Anton ordered me to leave the premises and refused to give me a receipt for the transaction.
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Scott Herrick
Scott Herrick
2024.07.19
Awsome service,friendly and very professional, did an amazing job on my ute.thanks guys.
Reply from Harewood Panel and Paint 2024.07.21
Cheers Scott, thanks for the review.
Malcolm Waitt
Malcolm Waitt
2024.07.19
Absolutely without question the service provided was exceptional. From the initial contact with Craig to the repair being booked, and right through to completion, I could not fault them. I would totally recommend them for any unfortunate vehicle owner that requires help. Thankyou for your service
Reply from Harewood Panel and Paint 2024.07.21
Thank you, Malcolm, for the great review we really appreciate it .
Stephanie DeMay
Stephanie DeMay
2024.07.18
Superior work, excellent customer service. Took care of my panel repairs in just 3 days. Highly recommend.
Barbara Thomas
Barbara Thomas
2024.07.15
So helpful and fast efficient service. Really appreciated your help from the first phone call to the final communication. Thank you
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Santiago Sosa Acuña
Santiago Sosa Acuña
2024.07.12
I’ve sent my Audi q5 twice to make the same job and they did it terribly, poor painting quality and detailed after finishing. They buff the painted parts and the panels were full of holograms and polish marks, also the plastics with compound of the buffing. Not even an average paint workshop. What you said in your response it’s not true or someone didn’t told you the complete story, I’ve arrange the job with Anton and I drop the car to your company, what your guys do in your company it’s not my problem it’s yours, as I said I drop the car in your company and not in Antons house. I got Craigs email saying that my car it will be ready that Wednesday at 2pm I was there at 2:30 and my car wasn’t finished, he forgot to wash it, I’ve came back at 4:00 and the car was in the conditions of my first comment, I told him that I’ll come back the next day at 4 so they can finish the job in perfect condition and I was there at 3, like you said, and they didn’t even touched the car. I think that your employees are not telling the whole story, I’ve got the emails if you want them. Cheers and stop defending the indefensible.
Reply from Harewood Panel and Paint 2024.07.12
To be Fair Santiago Harewood panel and paint didn't paint your car the first time, one of my now departed staff members did this as a cash job for you. but none the less out of goodwill we agreed to rectify the work, when you arrived unannounced to pick up your car it wasn't finished, but you insisted on picking it up anyway hence the quick groom.
Nneka Ekekwe
Nneka Ekekwe
2024.07.12
Clear communication and excellent service with a touch of humanity. Very happy customer!
Harmeet kaur
Harmeet kaur
2024.07.11
Denise Macgregor
Denise Macgregor
2024.06.17
Had my car here for 10 weeks while waiting for a part to come from Japan, great service, kept in contact about where things were at. Gave me a loan car which I appreciated very much. Most impressed with the paintwork, it is showroom quality and they did an excellent job, much better than another company that had to repair extensive stone chip damage to my car a couple of years ago. I would highly recommend this company.
Reply from Harewood Panel and Paint 2024.06.17
Thank you, Denise, for the great review, really appreciate the feedback and I'll let the Techs who worked on your vehicle know.
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Britta Sage
Britta Sage
2024.05.27
I overlooked a tree when parking and hit a large dent in the rear of my campervan. As I am insured, the claim was handled by the AA and as I was traveling, the damage assessment could only be done via photos. Craig was really helpful and answered all my questions with a lot of patience. Thanks to the team at Harewood Panel & Paint there is no sign of the dent. Great job. Thank you very much!
Reply from Harewood Panel and Paint 2024.05.27
Thank you for the great 5 star review Britta, glad we could help.
Asti Anderssen
Asti Anderssen
2024.05.12
Great staff, great service. Always been happy w both.
Reply from Harewood Panel and Paint 2024.05.27
Thank you Asti appreciate the great feedback.
Jone Baba
Jone Baba
2024.04.26
I Would like to thank Anton Van Wyk for helping me through the process of getting my uncle vehicle fixed you such a super star Brother and went the extra mile to make sure I was happy with the it and service. Highly recommend Harewood Panel & Paint 🙌🏾💯
Reply from Harewood Panel and Paint 2024.05.27
Thank you Jone , We got there in the end and cheers for the 5 star review.
Steve & Belinda Hamlin
Steve & Belinda Hamlin
2024.04.19
Fast service and great outcome. Thanks guys.
Reply from Harewood Panel and Paint 2024.05.27
Thank you
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Aileen Estrada
Aileen Estrada
2024.04.15
Reply from Harewood Panel and Paint 2024.06.17
Thank you
Tayeb A.L.A
Tayeb A.L.A
2024.04.10
Great and very friendly team especially Anton. Great work on my car look like new.
Reply from Harewood Panel and Paint 2024.04.10
Thank you Tayeb, we appreciate your feedback.
Julius S
Julius S
2024.04.02
Good work!
Reply from Harewood Panel and Paint 2024.06.17
Thanks
Tom Hu
Tom Hu
2024.03.21
Harewood panel and paint is by far the best panel beater I’ve dealt with. Friendly staff, curtesy car, prompt communication and speed of repair made everything so easy to deal with. My car came out like a new one and they even washed it before handing me back my car. Top notch services, I would definitely recommend
Reply from Harewood Panel and Paint 2024.06.17
Thanks Tom appreciate the 5 star review
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Michelle Waters
Michelle Waters
2024.03.12
Used Harewood Panel & Paint for repairs after our car was stolen. All sorted and we have it back.
Pam Wyatt
Pam Wyatt
2024.03.09
Last Thursday I stopped in at Harewood Panel and Paint to ask their advice regarding minor damage to my car. ( I had unfortunately hit misplaced road cones on Memorial Ave) The gentleman came out straight away took one look, disappeared into the workshop and came back with a tool… next minute my car was like new again!!! I was not expecting that at all!! Wow!!! I asked how much can I pay and he didn’t charge me 🤗 Seriously I cannot praise them enough. That right there is good old fashioned service 👍👍👍 Thankyou so much. Pam Wyatt
Reply from Harewood Panel and Paint 2024.03.10
Thank you, Pam, for the 5-star review, happy to help you with your wee mishap and you know where we are if you need our help again.
Sam Thompson
Sam Thompson
2024.03.05
Would like to thank Anton for helping me through the process of getting my vehicle fixed and went the extra mile to make sure I was happy with the truck and service. Highly recommend
Reply from Harewood Panel and Paint 2024.03.10
Thanks, Sam, for the five-star review, I'll let Anton know.