Verified Company
Ordered two packs of 25 COVID tests yesterday, and they arrived in perfect condition today. They even threw in some Haribos with the order! The website is easy to navigate, and the service is quick and efficient.
Reply from Handstations
2022.10.31
Hi Luis,
Thank you for your 5 star review, glad your tests arrived in perfect condition. Thank you for the comments.
From Handstations.co.uk
Thank you for your 5 star review, glad your tests arrived in perfect condition. Thank you for the comments.
From Handstations.co.uk
Absolutely fantastic service. Ordered very quickly and easily through their site. The order arrived exactly when it said it would, whilst I was kept up to date via email and text with delivery updates. Would highly recommend. Also a nice personal touch with the little packet of Haribos too, thankyou😊
Reply from Handstations
2022.05.26
Hi Louisa,
Thank you for your 5 star review, hope you enjoyed the sweets.
From Handstations.co.uk
Thank you for your 5 star review, hope you enjoyed the sweets.
From Handstations.co.uk
Cannot speak highly enough of this company. Free next day delivery and everything packaged beautifully definately highly recommend this 5 star company.
Reply from Handstations
2022.04.26
Hi Martyn,
Thank you for your 5 star review, glad you found everything packaged well, thank you for the lovely comments.
From Handstations.co.uk
Thank you for your 5 star review, glad you found everything packaged well, thank you for the lovely comments.
From Handstations.co.uk
Perfect service
Delivered next day. 👌
Basically the same as other types of LF test, which have been free up until recently. So if you're familiar with them, these are perfect. So ignore any reviews wich suggest you need a degree to use them, that's nonsense.
You can only assume that they work and give accurate results.
James Gunter very rudely responding, without delivering product, even not refunded my money. In my life I didn’t see kind of sales director of the company, well experience cheating customer.
Reply from Handstations
2022.03.07
Hi
This customer placed an order with us on the 22nd December. When DPD attempted delivery the customer wasn't in so they left a calling card. The customer then responded to the calling card asking them to deliver to a specified DPD collection shop chosen by the customer. The customer then contact us several times asking where the parcel was. We have advised over the past 8 or so weeks that the parcel was at the pickup point. The customer only contacted the DPD pickup point last Monday 28th Feb about collecting and was surprised when they said they didn't have it. I have checked tracking and everything still shows as at collection point. The customer was also notified by SMS several times to collect or the item will be returned. However the item has not been returned to us, they then proceeded to blackmail us if we would not refund them by leaving us negative reviews. Which is what you see above.
HandStations is a family run business and our success is built upon our great customer services.
However we have had so much communication with this customer (and they never followed the instructions of what we gave them) unfortunatley we cannot help them any more.
James Gunter
Director
This customer placed an order with us on the 22nd December. When DPD attempted delivery the customer wasn't in so they left a calling card. The customer then responded to the calling card asking them to deliver to a specified DPD collection shop chosen by the customer. The customer then contact us several times asking where the parcel was. We have advised over the past 8 or so weeks that the parcel was at the pickup point. The customer only contacted the DPD pickup point last Monday 28th Feb about collecting and was surprised when they said they didn't have it. I have checked tracking and everything still shows as at collection point. The customer was also notified by SMS several times to collect or the item will be returned. However the item has not been returned to us, they then proceeded to blackmail us if we would not refund them by leaving us negative reviews. Which is what you see above.
HandStations is a family run business and our success is built upon our great customer services.
However we have had so much communication with this customer (and they never followed the instructions of what we gave them) unfortunatley we cannot help them any more.
James Gunter
Director